The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
My order placed on June 17, received on June 26. For a delivery in 24h!.
After a call on the site impossible to know if my order had been sent, even the post office with tracked letter could not inform me about the delivery tracking.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2021
Not necessarily very clear ..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2021
Received quickly, but I need to exchange this slider because I didn't understand how to measure the size
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2021
Disappointed by the delivery I had to pick up my order at a different relay point than the one that was planned this is not normal
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/05/2021
The site is very accessible, practical
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2021
incompatible with a bag yet EastPack
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2021
You can find your product without worries.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2021
I don't give 5 stars because the shipping costs are as high as the price of the product itself... which is ultimately sent as a green letter, so cheaper shipping than what was paid!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/03/2021
Zero, I find this product to be misleading advertising. Either the slider does not close and then it breaks, or it does not open and ends up broken as well. By the way, I am returning them and will not hesitate to make a nice advertisement about it on social media.
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Response from clip-zip.com
Madam,
Our slider is not misleading advertising.
If it is the right reference and it is installed correctly then it works without any problem and can be repaired in just a few minutes.
If you encounter difficulties when receiving a slider, for installation, do not hesitate to call us, to send us photos of the problem.
If needed, we are available to help you.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2021
Delivery by simple mail 9 days at 4.95€ really not fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2021
fast delivery but product too expensive for the quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2021
Hello
The site is correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2021
Correct, fast shipping but bad surprise, fragile product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2021
I read the instructions carefully to choose and take the right sizes of sliders, I actually took several to give myself a margin of error but in the end I ended up with sliders that are of no use to me because none worked.
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Response from clip-zip.com
Hello,
We are aware that it can be tricky to find the right slider, that's why we are here to help you! Don't hesitate to send us photos of your closures so we can help you find the right references and then proceed with an exchange to make your repairs.
Here is our email address: [email protected]
Best regards,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2021
Fast delivery, but I only received 2 clips instead of the 4 expected!!!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/03/2021
Does not work, probably not the right size. Excessive price. Ordered another size hoping for better
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2021
Well received
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2021
very well made site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/02/2021
Fast delivery and well protected. Unfortunately, very fragile accessories.... Both broke after tightening them with the pliers on the garment. Pacotile.
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Response from clip-zip.com
Hello,
You chose the smallest stop size, 3-4.
These are very small, very thin pieces. They need to be crimped very delicately, with jewelry pliers or flat pliers. We will soon make a video tutorial with an installation example for this product.
We always provide two sleeves for sizes 3-4 and 5 purchased individually to have two attempts. It's a metal that deforms to grip the fabric, you need to have a bit of a knack, it's never easy at first.
Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2021
The clip is not hard enough and when closing it opens.
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Response from clip-zip.com
Hello, It may be that the slider is not the right reference or that it is defective, you can detail your problem at: [email protected] Best regards,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2021
The principle is good but the sizes are poorly indicated and it was too small as a result
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Response from clip-zip.com
Hello, Can you tell us how the sizes on our site are poorly indicated? Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2021
The slider is way too small and does not meet my expectations at all I will return it and order another one.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/02/2021
Fast delivery but product not matching the description given.
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Response from clip-zip.com
Hello,
Can you give us more details?
How does the product received not match the description on the site?
If the sliders do not close your zippers it may simply be a reference error.
You can send us photos if you wish, we can help you find the right sliders for your zippers.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2021
Well received my order after complaint because my first shipment never arrived, I advise you to prefer tracked mail for more security; that’s what I will do for my next order, because apart from that I am satisfied with my clipzip for quick and easy repairs! I recommend!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
This is not the right size. Despite my email and returning the product, I have not received a response to my request. Also, I had to do otherwise. Too bad
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Response from clip-zip.com
Hello Sir, I had indeed returned a 5B slider as requested, it must have been lost, I am sorry. I will proceed with a full refund of your order in this case. Best regards, C- Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2021
Everything went well until delivery. Indeed, a preparation error meant that I did not receive the right product (putty instead of all leather glue). After an exchange with customer service, they committed to resend the product and include a return slip for the putty in the envelope. Since January 19, I am still waiting and nothing has been delivered to me. Conclusion, very professional site, but deplorable customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2021
Fast delivery time. But one of the 2 cursors had a defect. Efficient phone exchanges. Quick refund. I recommend despite one of the defective products. It's very professional.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2020
Never received the order- Order not received!!!!
18 days after purchasing it I still have not received the order nor an alternative solution from the company.
I do not recommend
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Response from clip-zip.com
Good afternoon,
We have refunded your order today.
As we wrote in the email, we are very sorry for what happened, we do not know the reason for this delay.
We have not received the return of the envelope here, if that happens we can send it again. But we checked the address together so it should arrive late in Spain.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2021
Disappointed by the lack of advice for installing the locking block.
I received something that seems compliant in terms of size.
But up close it seems too small for the slider to fit in.
Should I force it?
I will contact the site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2021
Correct
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2021
Hello, When you tighten the clip that holds the fabric with pliers the clip breaks I bought 3 and nothing to do every time the clip breaks
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2021
I made a mistake in size, consequently I ordered a larger one (10C).
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Response from clip-zip.com
Hello, Do not hesitate to contact us if needed, to find the right slider. You can send us photos of your closure at any time, so that we can guide you to the right product: [email protected] Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2021
disappointed... 2 times I ordered and it still doesn't work too little explanation, poor hold,
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Response from clip-zip.com
Hello, We have a lot of articles, user guides, videos, and tutorials on our site and if that's not enough we can be reached by email, messenger, and phone 5 days a week. Do not hesitate to contact us before placing an order so that we can inform you about the right product. If you would like us to help you find the right slider you can send us photos of your closure by email at: [email protected] Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2021
does not work!
useless
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Response from clip-zip.com
Hello,
Which slider does not work?
We can help you find the right product, it may be a reference error.
Do not hesitate to send us photos of your closure: [email protected]
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/12/2020
Unfortunately, the size of the stop did not match. It is difficult to find your way and the help is not developed enough.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/09/2020
The site is clear and the explanations are present to avoid mistakes in the order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2020
Long delivery and poor quality product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2020
Delivery within 1 week
The post is not very fast...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/11/2020
I first replaced the mobile part of the zipper of a coat then the stop sleeve. The latter was difficult to put in place especially the smallest piece. The zipper was functional for 8 days then the smallest piece broke. I find myself back at square one.
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Response from clip-zip.com
Hello,
We will replace the sleeve that did not hold.
A new sleeve will be shipped today.
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
Great to be able to find zip elements to repair closures without having to change everything! Your videos are very clear, however for my case it was not realistic at all: The closure was sewn to my coat so I could not use the same pliers as in the video because I was hindered by the coat fabric. The torn sleeve had no support to be slipped on so I had to recreate it with thread.
The first sleeve I crimped broke. The sleeve not crimped enough does not hold in place and the one too crimped bends in two. It is very precise the spot and the force where you need to press and maybe this could be specified in your demo videos.
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