The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
The principle is perfect just like the sending and receiving, but on the site, it's difficult for a novice to choose the right size and type! You order a bit blindly, I find.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/01/2020
Tool provided to open the broken zip and zip that breaks during handling to lock it after installation. So, I will not order this product again.
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Response from clip-zip.com
Hello, If the slider breaks during installation, it is defective, and we replace defective products. You can contact customer service to receive a new one.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2020
the video is not explicit enough for the zip assembly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
Received in a different color than ordered.
Poor quality: part broken during installation.
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Response from clip-zip.com
Hello,
I see that you have contacted customer service to resolve this issue, we are sorry for the color error.
Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
The size of the slider is correct, however my zipper problem is not resolved. I have to push (accompany) the slider so that the teeth do not open when I close my bag.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
I ordered 2 sleeves and 2 cases for zipper and a slider that clips, the sleeve broke and the slider escaped from the zipper every time we closed the jacket, more than 16 € wasted between the merchandise and the very excessive delivery price. The only quality is that it arrived quickly.
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Response from clip-zip.com
Hello,
Do you have stop points on the zipper? Because the sliders are not supposed to escape from the zipper.
For the broken sleeve, do not hesitate to contact customer service who will replace it for you.
Best regards
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2019
Very expensive and does not work with plastic zippers
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Response from clip-zip.com
Hello,
Our sleeve boxes work on all types of zippers: metal, plastic, nylon, and invisible. We install stops on plastic zippers almost every day, and it works without any problems.
Their price ranges from 2.90€ to 3.50€ which allows for very low-cost repairs.
Do not hesitate to send us a photo by email of your zipper, we can help you with the choice of the product or assist you with the installation ([email protected]).
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2020
I am a seamstress, I received the slider for a client's jacket. The slider broke before I could give it to the client. So no repair and I am out 11 euros from my pocket, very very disappointed
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Response from clip-zip.com
Hello, at what stage did it break? How did you open it? Several factors come into play, do not hesitate to contact customer service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2020
Quite good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2019
Good navigation on the site, good delivery, good service but the order did not meet satisfaction.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2019
I had to order 2 times because the first one was too small; and yet the measurement was correct; I didn't return it because the shipping costs would have been significant compared to the small value
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2019
I ordered 2 replacement sliders and received only 1. The one I received is too small because the instructions for ordering on the site are not precise enough. Very disappointed
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Response from clip-zip.com
Hello,
If your order was incomplete, please make a complaint to customer service: [email protected]
If your slider is too small, you can proceed with an exchange to receive the next size up.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2019
I have printed the models, compared the size: too small. I ordered the next size up and it still doesn't fit.
The concept is interesting, too bad it didn't match for my jacket.
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Response from clip-zip.com
Hello,
We are sorry to hear that your trials were not satisfactory.
Please feel free to send us a photo of the closure by email: [email protected]
We can guide you to the right product.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2019
Too long wait
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Response from clip-zip.com
Hello,
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2019
A bit of trouble placing the order
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Response from clip-zip.com
Hello,
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2019
following the setup leaflet the product immediately broke.
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Response from clip-zip.com
Hello,
Did you use a tool to open it?
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
Order arrived very quickly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2019
Delivery in 24h. The system is very simple, however they forget that those who buy this are not professionals. It was for a women's vest size S, and I ordered the 3-4, while it was a 5. I obviously broke it while trying to assemble it. When it was enough to look at the back of the zipper where the number is. Too bad it's not better explained.
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Response from clip-zip.com
Hello,
We explain in our product sheets and in our user guides that a number can be found behind the slider, as it is not always there, it varies according to the manufacturers. Sometimes there may be nothing written or there may simply be a letter.
Which part of the piece broke? You can make a request to customer service to find an arrangement.
Best regards,
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2019
My package was delivered very quickly.. nothing to say about the delivery. However, very disappointed with the product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/11/2019
The provided cases are too small for the closure of a jacket. The teeth of the zipper are much thicker than the stop sleeve. Completely disappointed
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Response from clip-zip.com
Hello, Our sleeve cases are without frills as they are designed to fit all types of closures. They may therefore appear smaller than the original ones. There may also be a size issue. Please feel free to send us a photo of the closure and let us know if there is a number behind the back of your slider. Best regards,
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/12/2019
I am unhappy, no matter how much I discuss online with you, you refuse my opinion because "The elements of the consumption experience description are not provided.". Yet I just sent you a photo! In short, if we are not happy, do you refuse the review????
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/11/2019
Actually, I ordered a 5B and received an 8B...
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Response from clip-zip.com
Hello, Have you contacted customer service to rectify this error?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/11/2019
well-made site, incomplete order (not rectified to this day)
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
GOOD RAZ
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2019
site: not very practical. delivery: correct.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/11/2019
Although the site is easy to use and delivery is fast, the product is impossible to assemble.
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Response from clip-zip.com
Hello, if you need help we are at your disposal. Don't hesitate to contact us, you can also send us a photo of the zipper by email at [email protected] We can guide you to the right product, an exchange is still possible! Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2019
The indications for choosing the size do not allow receiving the adapted model. I measured the size of the zipper correctly and received a slider that is too small.
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Response from clip-zip.com
Hello, If you need help finding the right slider, you can send us photos of your zipper by email: [email protected] Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2019
Regarding the speed of shipping, it's impeccable. However, for the practical side of the small repair operation, I do not question the material, but I did not manage to change the casing which is bent and unusable on the jacket I wanted to repair the zipper. I think I should have pinched to fix the entire casing and not just one side (which is not specified in the video on your site). I think the mistake comes from there. So I ruined my purchase and my jacket is still not usable. :-(
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/11/2019
I did not take the right size as the selection sheet shows the zippers but not the sliders. If I had been able to compare my slider, I would not have made a mistake.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2019
Site quite easy
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/07/2019
too bad the product is of poor quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/11/2019
A bit expensive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/10/2019
No shipping problems.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2019
The slider doesn't work at all, I want to return it and get a refund
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Response from clip-zip.com
Hello,
It may be the wrong size or it is a defective slider.
Do not hesitate to contact customer service to find the right slider and make an exchange if needed.
NB: returns are made within 14 days after the order date. You received a small double-sided card with your order that guides you through the return procedure.
Best regards,
Clip&Zip
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/08/2019
Average, the system to insert it on the zipper is good, but there is a big problem because when you pull it to close it, it opens and does not close the zipper. I have to hold it closed with my two fingers to be able to close it. Needs improvement! Good luck. Mélanie
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2019
My credit card was hacked by a foreign company after my order with Clip-zip. According to the bank's studies, it is not Clip-zip directly but a company that hacked Clip-zip's data. Please strengthen your security.
The product was good and in good condition but it was the wrong format (my fault).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/07/2019
I returned an item and was never refunded!!
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Response from clip-zip.com
Hello,
Yes, the refund could not be made because the product was damaged upon receipt of your envelope.
The slider was unusable, its joint was completely loose. We had to throw it away.
That is why we could not proceed with the refund of the slider.
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2019
Impeccable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2019
not obvious at first glance to find the sizes
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2019
Zip not perfectly adapted to the slider.
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