The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
I filled out the return form because I wanted to exchange the zips but I received no response. I will therefore never order from your site again.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 18/01/2026
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
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Jean-Marc R.
Rating: 3 out of 5
following a purchase from 30/12/2025
the video for setting up the slider does not show the essential moment well enough: the moment when we engage the slider on the closure
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EDITH B.
Rating: 2 out of 5
following a purchase from 13/01/2026
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
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Anne M.
Rating: 2 out of 5
following a purchase from 10/01/2026
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
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Jean F.
Rating: 2 out of 5
following a purchase from 13/01/2026
Impossible to open! So not installed. Too bad
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Sylvain M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
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Karin T.
Rating: 1 out of 5
following a purchase from 12/01/2026
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
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wilfried M.
Rating: 2 out of 5
following a purchase from 01/01/2026
Not very durable
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Stéphane B.
Rating: 2 out of 5
following a purchase from 20/12/2025
Does not work and opens
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bernard E.
Rating: 3 out of 5
following a purchase from 17/12/2025
Terrible for customer service, I was supposed to be called back after leaving my phone with a person who was not competent, I am still waiting......
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Kai K.
Rating: 1 out of 5
following a purchase from 20/12/2025
Bad!
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Helmut K.
Rating: 1 out of 5
following a purchase from 04/01/2026
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
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Francoise V.
Rating: 3 out of 5
following a purchase from 26/12/2025
Not all slider sizes are clearly presented, making the choice difficult. My last order was a fiasco, I had to return the sliders.
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MARIE-ODILE D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I never received the package nor a response from you informing me of the non-receipt of my order.
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Gisèle B.
Rating: 2 out of 5
following a purchase from 07/01/2026
The clip is not tight enough.
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Anna L.
Rating: 1 out of 5
following a purchase from 28/12/2025
I ordered the Clip & Zip closure twice, one was too big, the other too small. I returned both. Over 10 days have passed and I haven't heard anything. No message, no money.
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Gabi K.
Rating: 1 out of 5
following a purchase from 04/01/2026
The item arrived broken and no one responded to my email
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Ignacio D.
Rating: 1 out of 5
following a purchase from 02/01/2026
After 19 days, my order still hasn't arrived. I usually order from China and my orders arrive much faster than yours. I am very disappointed.
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Daniel D.
Rating: 2 out of 5
following a purchase from 04/01/2026
Although I followed the instructions given to determine the size of the item I was looking for, I ended up with a model that was too small. I am reluctant to place another order for fear of finding myself in this type of situation again. Too bad......
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Patrick B.
Rating: 3 out of 5
following a purchase from 05/01/2026
The product I bought did not fit. I would need a size 7 that you do not have. Otherwise, nothing to say. Thank you.
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Basile M.
Rating: 1 out of 5
following a purchase from 31/12/2025
I still haven't received anything
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Roland W.
Rating: 1 out of 5
following a purchase from 29/12/2025
I am very disappointed with clip-zip,
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
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Jean Michel G.
Rating: 1 out of 5
following a purchase from 02/01/2026
Still haven't received my package.
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Bernard L.
Rating: 1 out of 5
following a purchase from 17/12/2025
Impossible to open the slider, this product is a scam, the first is behind, order a useless product. This product is a beautiful trap, zero.
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Gilles P.
Rating: 3 out of 5
following a purchase from 30/12/2025
I couldn't complete the repair.
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Alexandre B.
Rating: 1 out of 5
following a purchase from 27/12/2025
I requested a return due to an order error, and I can't get a response from customer service on the procedure to follow.
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corentin L.
Rating: 1 out of 5
following a purchase from 29/12/2025
It's expensive and it doesn't work
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BEATRICE B.
Rating: 1 out of 5
following a purchase from 27/12/2025
Unnecessary purchase. The zipper slider does not work.
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Sabine E.
Rating: 1 out of 5
following a purchase from 19/12/2025
No possibility of exchange in case of order error, just refunds and you have to reorder again. However, they only partially refund without justification, you have to claim to finally get a full refund. Not simple and not correct.
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NICOLAS S.
Rating: 1 out of 5
following a purchase from 06/12/2025
I bought two clip&zip pull tabs, the first one broke when I tried to open it to attach it to my jacket, the second one I managed to attach but after a few uses my zipper wouldn't close again, and the pull tab got stuck on the wrong side... so I had to reopen it to reattach it and since then it doesn't work at all (it doesn't close enough and ended up disassembling itself...). I also contacted customer service after the first broken piece and 3 weeks later and a follow-up, I still have no new piece or news at all.
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thierry B.
Rating: 3 out of 5
following a purchase from 23/12/2025
slider not suitable for fairly wide teeth although the size corresponds. The joint of the two jaws with a rivet? needs to be reviewed. The slider once opened closes poorly and the plastic tool is insufficient to open the slider, easier with a flat screwdriver.
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SANDRINE D.
Rating: 3 out of 5
following a purchase from 22/12/2025
It's not bad
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Yannick D.
Rating: 1 out of 5
following a purchase from 20/12/2025
Good evening, I still haven't received my order.
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bayard M.
Rating: 2 out of 5
following a purchase from 16/12/2025
The zip clip is well referenced 5 after its installation and locking, the zipper opens about in the middle. I will proceed to the complete replacement of this one.
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Alfonso M.
Rating: 1 out of 5
following a purchase from 17/12/2025
I have not received the order
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Meinrad W.
Rating: 2 out of 5
following a purchase from 13/12/2025
The size is too big. I will return it.
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Michèle L.
Rating: 2 out of 5
following a purchase from 13/12/2025
I think I didn't choose the right clip for the right zip. I couldn't really define it
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Jacques G.
Rating: 1 out of 5
following a purchase from 12/12/2025
Very disappointing. Because the slider being put on, it cannot close the zipper. Yet I ordered and received the right size?
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