The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
C
Coralie B.
Rating: 1 out of 5
following a purchase from 28/01/2026
I couldn't install it
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Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
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Grégoire P.
Rating: 1 out of 5
following a purchase from 13/01/2026
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
E
Elodie L.
Rating: 1 out of 5
following a purchase from 24/01/2026
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
V
Virginie T.
Rating: 1 out of 5
following a purchase from 26/01/2026
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 25/01/2026
The sliders are expensive and do not fit the closures.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the sliders did not meet your expectations. Please feel free to contact us directly to discuss your experience, we will be happy to help you. Best regards. The clip-zip team
B
Bruno D.
Rating: 2 out of 5
following a purchase from 26/01/2026
The slider does not work well and the zipper opens right away after
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the slider of your zipper does not work as expected. Your feedback is valuable and will help us improve our products. Please feel free to contact us to discuss your situation in more detail. Best regards. The clip-zip team
F
Famille L.
Rating: 1 out of 5
following a purchase from 25/01/2026
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
O
Olga V.
Rating: 3 out of 5
following a purchase from 09/12/2025
the site is practical but the products are not very well adapted. Sorry!!
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Cloe S.
Rating: 3 out of 5
following a purchase from 30/12/2025
Not very smooth
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Savina P.
Rating: 1 out of 5
following a purchase from 05/01/2026
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
A
Anna N.
Rating: 2 out of 5
following a purchase from 16/01/2026
When it works, it's good, but unfortunately very customer-unfriendly return conditions. I ordered a zipper for jeans, it works, and two of the smallest nylon zippers for two other pants. But they were still too big, or they do not close the zippers. I wanted to return them, but that can only be done in the unused package along with the third zipper and the tool. I would have to pay for the postage myself. Annoying.
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V
Véronique B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Never received.
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Clement D.
Rating: 1 out of 5
following a purchase from 13/01/2026
Order not delivered.
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Myriam S.
Rating: 3 out of 5
following a purchase from 17/01/2026
I filled out the return form because I wanted to exchange the zips but I received no response. I will therefore never order from your site again.
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J
Jeanne B.
Rating: 1 out of 5
following a purchase from 18/01/2026
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
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Jean-Marc R.
Rating: 3 out of 5
following a purchase from 30/12/2025
the video for setting up the slider does not show the essential moment well enough: the moment when we engage the slider on the closure
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Edith B.
Rating: 2 out of 5
following a purchase from 13/01/2026
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
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Anne M.
Rating: 2 out of 5
following a purchase from 10/01/2026
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
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Jean F.
Rating: 2 out of 5
following a purchase from 13/01/2026
Impossible to open! So not installed. Too bad
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S
Sylvain M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
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K
Karin T.
Rating: 1 out of 5
following a purchase from 12/01/2026
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
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Wilfried M.
Rating: 2 out of 5
following a purchase from 01/01/2026
Not very durable
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Stéphane B.
Rating: 2 out of 5
following a purchase from 20/12/2025
Does not work and opens
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B
Bernard E.
Rating: 3 out of 5
following a purchase from 17/12/2025
Terrible for customer service, I was supposed to be called back after leaving my phone with a person who was not competent, I am still waiting......
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K
Kai K.
Rating: 1 out of 5
following a purchase from 20/12/2025
Bad!
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H
Helmut K.
Rating: 1 out of 5
following a purchase from 04/01/2026
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
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F
Francoise V.
Rating: 3 out of 5
following a purchase from 26/12/2025
Not all slider sizes are clearly presented, making the choice difficult. My last order was a fiasco, I had to return the sliders.
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M
Marie-Odile D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I never received the package nor a response from you informing me of the non-receipt of my order.
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Gisèle B.
Rating: 2 out of 5
following a purchase from 07/01/2026
The clip is not tight enough.
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Anna L.
Rating: 1 out of 5
following a purchase from 28/12/2025
I ordered the Clip & Zip closure twice, one was too big, the other too small. I returned both. Over 10 days have passed and I haven't heard anything. No message, no money.
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Gabi K.
Rating: 1 out of 5
following a purchase from 04/01/2026
The item arrived broken and no one responded to my email
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Ignacio D.
Rating: 1 out of 5
following a purchase from 02/01/2026
After 19 days, my order still hasn't arrived. I usually order from China and my orders arrive much faster than yours. I am very disappointed.
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D
Daniel D.
Rating: 2 out of 5
following a purchase from 04/01/2026
Although I followed the instructions given to determine the size of the item I was looking for, I ended up with a model that was too small. I am reluctant to place another order for fear of finding myself in this type of situation again. Too bad......
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P
Patrick B.
Rating: 3 out of 5
following a purchase from 05/01/2026
The product I bought did not fit. I would need a size 7 that you do not have. Otherwise, nothing to say. Thank you.
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B
Basile M.
Rating: 1 out of 5
following a purchase from 31/12/2025
I still haven't received anything
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Roland W.
Rating: 1 out of 5
following a purchase from 29/12/2025
I am very disappointed with clip-zip,
On the second time opening the zipper, it broke.
Very unfortunate that I spent money on this.
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Jean Michel G.
Rating: 1 out of 5
following a purchase from 02/01/2026
Still haven't received my package.
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B
Bernard L.
Rating: 1 out of 5
following a purchase from 17/12/2025
Impossible to open the slider, this product is a scam, the first is behind, order a useless product. This product is a beautiful trap, zero.
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G
Gilles P.
Rating: 3 out of 5
following a purchase from 30/12/2025
I couldn't complete the repair.
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