The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
unfulfilled commitments: the order placed and paid on March 24 before 12pm, should have been prepared and shipped the same day... in reality it was only shipped on March 30, postmark as proof. This did not prevent the company from indicating that the shipment was made on the 28th (which is why the communicated number was unknown to the post until March 30) What is the point of choosing a priority tracked mail, if the work is not done in advance and false information is given?
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Response from clip-zip.com
We indeed had a delivery delay to this day due to a logistics problem. Please excuse us. It remains surprising that the dispatch from the post only took place on the 30th.
We will do what is necessary for you to be reimbursed for your
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2017
Correct but the delivery is not fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/03/2017
good but expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2017
I did not receive the right product and the right quantity
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Response from clip-zip.com
Hello,
The customer service will contact you directly and send you the correct package as soon as possible.
We apologize for this encountered error.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2017
see review below
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2017
Order received 2 months later after making several complaints!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Communication, shipping, etc... perfect, only downside: the method proposed to choose the right replacement is not correct regarding the width of the slider. I need to order the next size up now.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
The design is very good, it still needs to improve reliability over time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2017
Site that I would not recommend... because of a bad experience!
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Response from clip-zip.com
This is most certainly due to the size of the slider being larger than the closure. You could have easily proceeded with an exchange and contacted our customer service. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
Fast shipping but when it comes to making a return (previous order) the delay is very long.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2017
Received one pack instead of the two paid. Complaint made with invoice support several days ago. No response!...
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Response from clip-zip.com
Please excuse us for this error in delivery, it may be due to an oversight or a stock shortage in which case the product will be delivered to you late. We are directly contacting customer service to resolve this error as soon as possible. Thank you for your purchase.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2017
1st review "bad" justified but refused publication? without explanation. Therefore 2nd very bad review
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Response from clip-zip.com
Your first review was indeed refused by the moderation service of the company "AvisVérifiés" because it was not related to an experience of use on the site. For any questions following your order, please contact our customer service directly. Presenting our apologies for this bad experience. The IT Service - Zlideon France
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2017
Good but I ordered several pairs and it's never the right one so I'm giving up
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2017
The site and explanations seem clear, but the sizes offered do not correspond to the reality of the existing closures.
Very disappointed after 2 orders.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
Please note that it is possible to return the product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2017
The slider broke after 2 months, and as a commercial gesture, the shipping cost of 2 euros was refunded.
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Response from clip-zip.com
Hello, we are sorry for this bad experience, very few of our customers give negative feedback on the quality of the slider. Unfortunately, since the 15-day period has passed, we can only cover the shipping costs as a gesture.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2017
On my first order, the zip worked very well on a light jacket, but this time, for a motorcycle jacket, the zip did not withstand the second use. useless and broken zip!! and since I removed the original one, the jacket is to be thrown away... I am furious
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2017
the measurement requests are not clear enough
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2017
The site, the delivery, and the exchange of the slider are all perfect, except that the slider did not repair my broken zipper!
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2017
Not very practical to find the right size even with the flyer witnesses. I had to order twice. Otherwise, the slider seems to be of good quality, to see after use.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2017
Unfortunately, very disappointed because the system did not work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2017
EFFECTIVE
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2017
I returned my order and asked for the same item in a smaller size. Not only have I received no news, but I have received nothing. I find the shipping very long. still nothing received on 14/02/2017.??? Since mid-January!
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Response from clip-zip.com
Hello, thank you for your order. We are sorry for this delay which surprises us, we are looking into it with customer service and will get back to you as soon as possible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2017
Disappointed by the quality of some zippers that are too rigid and not adaptable enough. It's also not easy to find the right dimensions...
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference chart and our guide, it can help you: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2017
Very difficult to select a clasp, finding the right size is a very difficult journey. You will need to find a solution to define a precise measurement, more easily.
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference card and our guide, it can help you well: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/01/2017
It's not made for children, they can't pull up the zipper, for us it's money wasted, forced to change the zipper, so double expense
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Response from clip-zip.com
If the Zlideon slider is difficult to handle, it may be wise to lubricate the zipper with soap or with our maintenance gel: https://www.boutique-zlideon.fr/curseurs-zlideon/16-gel-d-entretien.html
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/01/2017
The site works properly. But the product works once every two times ...
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/01/2017
I measured precisely as indicated on the site the size of the closure and the clip was still too small, result I spent 9€ for nothing
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Response from clip-zip.com
No problem, you can return your product. More information on this page: https://www.boutique-zlideon.fr/content/11-retourner-un-produit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2017
Very likely a good product with good supplier-customer communication
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2017
I sent back the zip 3B-2 ten days ago because despite the measurement taken on your pattern it seems I need the 5B-2, and so far I haven't received a response.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2017
The products work but I had a lot of trouble contacting customer service due to a delivery error. I would recommend sliders as there is no comparison in terms of working with a complete zipper change.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2017
The purchase and shipping were fine but the product received is unusable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2017
the site is good, but unfortunately my coat still doesn't close!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/01/2017
Dimension problem yet taken according to the instructions appearing on the site. So very expensive for a slider that does not correspond....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2016
I asked for advice for my first order and I was not indicated the right slider. So I had to reorder another one with doubled fees while the envelope showed €1.50 and I paid €3.90 in shipping costs. Not very correct. Otherwise, the second slider was the right one and there was nothing to complain about.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/01/2017
I ordered a slider that turned out to be too small. Maybe improve the way to choose the right size of the slider. Also, I didn't find the return procedures on the site, but maybe I searched poorly.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2016
Fast shipping but in simple letter
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2017
doesn't work
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Response from clip-zip.com
Do not hesitate to consult our help page and the video for more information:
https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/11/2016
The advice given for choosing the product turns out to be irrelevant, leading the customer to bitter disappointments.
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Response from clip-zip.com
Do not hesitate to consult our help page which offers you 3 solutions to find the right slider for your zipper:
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/01/2017
A bit disappointed because I couldn't repair the zipper of my ankle boot
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/08/2016
the product sold worked for a day
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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