Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 3 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2016
not for this last order but for a previous order the slider no longer holds closed....
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2016
good site but bad products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2016
Difficult to know exactly what product we need. I hadn't received my products, I called the company which immediately resent my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2016
timely delivery but unsatisfactory product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2016
a more complete description of the products (the size of the loop) would be good.
Indeed, the slider was intended for a motorcycle jacket and the loop was far too small.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/08/2016
not suitable for the closure
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/10/2016
The zips do not withstand their installation
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2016
confusing. Does not allow finding the item that meets the need.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
I am still waiting for a response to my request sent by email
Very disappointed
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Response from clip-zip.com
Hello, it may be that your email was filtered as spam or that it was forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2016
Too long a delay between the order and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2016
Not conclusive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2016
Site quite clear but I find that the products are very expensive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2016
difficult to determine the right size.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2015
the measuring mode is not good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2016
Delivery problems following a return
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2016
Ergonomic site but I have doubts about the ease of choosing the right slider model.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2016
The material does not open and customer service does not respond
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Response from clip-zip.com
Have you thought about contacting our customer service by email [email protected] ?
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2016
Does not provide customer service, does not respond to emails.
Useless
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Response from clip-zip.com
Hello, it may be that your email was filtered as spam or forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/10/2016
I had to call to get news about my order, almost 15 days delay, plus the shipping cost is excessive, I do not recommend the site, buy elsewhere if you find the same item.
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Response from clip-zip.com
We had big surprises from La Poste twice this year, please excuse us for this delay, we are currently working on a new delivery method that is safer and cheaper for purchasing our products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2016
Choosing based on ZIP codes is quite difficult...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2016
Interesting
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2016
misinformed on the phone
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2016
Reluctant to fix your mistake.
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Response from clip-zip.com
Please excuse us, your comment is not understandable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/11/2016
The site makes it seem that this system can solve all problems (or almost), which turned out to be false.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2016
Correct, shame about the price and shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2016
not the same color as the coat
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2016
Dear and not listening. Product not suitable. An email sent and never any response.
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Response from clip-zip.com
Your comment surprises us, our priority being customer satisfaction we are very sorry that your requests have not been followed up.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
Not great... absurd delivery time for just a closure slider!
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Response from clip-zip.com
Sorry for the delivery time, there may be delays with La Poste when processing our packages.
Thank you for your order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/03/2016
Very disappointed. The zlideon sliders do not work. Really dissatisfied because I ruined 2 beautiful coats. Even though the site refunded me for the sliders, I had to pay the shipping fee and I lost 2 brand coats. To be avoided...
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Response from clip-zip.com
It should be noted that we do not sell sliders but closure sliders. We are sorry for your bad experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/08/2016
Order received after a rather long wait. And I couldn't fix the zipper so useless purchase
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2016
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/09/2016
lack of explanations
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2016
The idea is good and the delivery was fast but nothing to do, it doesn't work on my backpack. I had a lot of trouble clipping it to the base of the zipper and once I succeeded, it didn't hold.
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Response from clip-zip.com
It is very likely that the size of the slider was not correct. Have you thought about sending us your slider for an exchange?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2016
More than 5 days to receive the product. The size of the pull tab is impossible to assess by measuring according to the data provided on the site.
The system does not work, great: practical to place but since it is a system based on the opening of the mechanism, after installation it opens all the time with a little force or resistance. 15 euros wasted.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/11/2016
Product not compliant
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, the Zlideon slider will obviously be of no use.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/11/2016
It did not work. I bought two sizes and neither worked
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? Please note that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2016
good idea to be able to repair zippers!
Fast delivery
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