Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 2 and 3 stars

Reset filters
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2016
The first one ordered (4C) was too small. No need to return it, given the time lost going to the post office and the related costs. So I ordered a larger one (5C). I will skip the fact that to get one, I had to change color. Upon opening, the plastic tabs bent. Once opened, the slider had a bent appearance. No way to close it again. So, 20€ spent and a garment still unusable.
Translated reviews
Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider?
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/12/2016
I have nothing to say about the site, the product corresponds to the given description but I could not repair the zip, it seems too big, yet a smaller size in invisible, develop your range or offer a better fit. Delivery was on time as announced, for my part I ordered a new zipper and will call a seamstress.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2016
Very expensive! Very long delay due to stock shortage! We are asked to measure a closed zipper (unless we have to buy again, it means it is broken and therefore probably open!!!) Shipping costs are overpriced!
Translated reviews
Response from clip-zip.com
Thank you for your order. We are sorry for our stock shortages on certain products at the end of this year, we had more sales than expected. The prices of our products are in line with their quality. To help you with the use of your Zlideon slider, feel free to consult the page on our site: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/12/2016
The slider did not fit because the zipper is too thick. I ordered another slider hoping it would fit. As for the shipping costs for this slightly larger slider, they more than doubled! 1.90€ for the first and 3.50€ for the second!! That's too expensive!
Translated reviews
Response from clip-zip.com
Thank you for your purchases. Have you thought about contacting our customer service ([email protected]) in case you doubt the right slider?
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2016
Due to a misestimation on my part, the model I ordered did not match. I sent an email to ask how to exchange it, but I never received a response. This is very regrettable as I left for a trip on December 31 for a duration of 2 months without being able to repair the zipper of my bag. 10.95 euros spent for NOTHING.
Translated reviews
Response from clip-zip.com
Please excuse us for this abnormal delay in responding to your request. I am forwarding your message to customer service.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2016
I ordered brass color but received black. And the size is too small. Difficulty in taking measurements. After reading various blogs, the products are unconvincing.
Translated reviews
Response from clip-zip.com
We are sorry for this bad shopping experience. Have you thought about contacting our customer service due to the delivery error?
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2016
After following the method to choose the slider to the letter, it doesn't work! So, it's annoying.
Translated reviews
Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? Please note that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2016
I paid send letter MAX I received my package in green letter and the cursor did not match the one ordered
Translated reviews
Response from clip-zip.com
We apologize for this delivery mode error, we offer you free shipping for your next order. Do not hesitate to contact our customer service to find the right cursor.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2016
Site OK but the zips don't work in small sizes and in invisible ones.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2016
when you take the measurement on the zipper and the slider doesn't work, you can't give a good rating
Translated reviews
Response from clip-zip.com
Sorry for this bad shopping experience. Don't hesitate to contact our customer service for more information in choosing your Zlideon slider.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2016
the product sold is not suitable
Translated reviews
Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2016
At first, a very good idea. But then, I couldn't get it on! Was it the right model, I don't know because it's hard to get an idea to order the right model.
Translated reviews
Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/03/2016
Nothing to say about the delivery and the sales service, however I couldn't install the zip.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2016
not for this last order but for a previous order the slider no longer holds closed....
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/09/2016
good site but bad products
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/03/2016
Difficult to know exactly what product we need. I hadn't received my products, I called the company which immediately resent my order.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2016
timely delivery but unsatisfactory product
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2016
a more complete description of the products (the size of the loop) would be good.
Indeed, the slider was intended for a motorcycle jacket and the loop was far too small.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/08/2016
not suitable for the closure
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/10/2016
The zips do not withstand their installation
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2016
confusing. Does not allow finding the item that meets the need.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/11/2016
I am still waiting for a response to my request sent by email
Very disappointed
Translated reviews
Response from clip-zip.com
Hello, it may be that your email was filtered as spam or that it was forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2016
Too long a delay between the order and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/08/2016
Not conclusive.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2016
Site quite clear but I find that the products are very expensive.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2016
difficult to determine the right size.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2015
the measuring mode is not good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2016
Delivery problems following a return
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2016
Ergonomic site but I have doubts about the ease of choosing the right slider model.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/06/2016
The material does not open and customer service does not respond
Translated reviews
Response from clip-zip.com
Have you thought about contacting our customer service by email [email protected] ?
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2016
Does not provide customer service, does not respond to emails.
Useless
Translated reviews
Response from clip-zip.com
Hello, it may be that your email was filtered as spam or forgotten by one of our customer service agents. Please excuse us, I suggest you renew your request by email ([email protected]) hoping to satisfy you as best as possible.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/10/2016
I had to call to get news about my order, almost 15 days delay, plus the shipping cost is excessive, I do not recommend the site, buy elsewhere if you find the same item.
Translated reviews
Response from clip-zip.com
We had big surprises from La Poste twice this year, please excuse us for this delay, we are currently working on a new delivery method that is safer and cheaper for purchasing our products.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2016
Choosing based on ZIP codes is quite difficult...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/03/2016
Interesting
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/10/2016
misinformed on the phone
Translated reviews
Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2016
Reluctant to fix your mistake.
Translated reviews
Response from clip-zip.com
Please excuse us, your comment is not understandable.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/11/2016
The site makes it seem that this system can solve all problems (or almost), which turned out to be false.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2016
Correct, shame about the price and shipping costs
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2016
not the same color as the coat
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2016
Dear and not listening. Product not suitable. An email sent and never any response.
Translated reviews
Response from clip-zip.com
Your comment surprises us, our priority being customer satisfaction we are very sorry that your requests have not been followed up.