Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 3 stars

Reset filters
C
Coline M.
Rating: 3 out of 5
following a purchase from 18/10/2025
Shipping was perfect, but the clip did not work for me, it twisted and broke during installation :/ Maybe I didn't do it right.
Happy to have tried it though :)
Translated reviews
Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the clip did not work as expected. Please feel free to contact us if you would like to discuss with customer service. Your satisfaction is important to us. Best regards. The clip-zip team
C
Claude N.
Rating: 2 out of 5
following a purchase from 14/10/2025
I ordered a slider for repairing a nylon spiral zipper size 5 C and I received a size 5 slider (just that) too small. According to the template chart downloaded from your site, it seems to me that the slider sent (no. 5) is for metal or plastic zippers. I requested an exchange which is taking a long time to arrive........Otherwise, despite this incident, the delivery went well.
Translated reviews
I
Isabelle F.
Rating: 3 out of 5
following a purchase from 24/09/2025
Good but difficult to reach them by phone
Translated reviews
E
Eric B.
Rating: 1 out of 5
following a purchase from 09/10/2025
My order has not yet been delivered, to this day !!!!!
Translated reviews
P
Patricia P.
Rating: 1 out of 5
following a purchase from 23/09/2025
fragile material... breaks right away....
Translated reviews
B
Barms B.
Rating: 3 out of 5
following a purchase from 04/10/2025
delivery times too long (more than a week)
Translated reviews
A
anja H.
Rating: 2 out of 5
following a purchase from 26/09/2025
Perhaps I had bad luck but two times I ordered a zipper according to the measurements but both times it didn't work.
Translated reviews
V
Véronique C.
Rating: 3 out of 5
following a purchase from 13/09/2025
I can't repair the zipper with the zip. I called and sent a photo, but no news!! I'm stuck!! What to do???
Translated reviews
G
Gilles G.
Rating: 3 out of 5
following a purchase from 22/09/2025
Hello, I would have liked to give 5 stars, unfortunately the plastic lever broke on the first attempt. This made me understand that the slider exchange can be done with a simple screwdriver suitable for opening the ordered slider and separating the jaws of the old one to release it. So 5 stars for the next order.;=)
Translated reviews
J
Jean-marc F.
Rating: 1 out of 5
following a purchase from 21/09/2025
Fast service but despite the right size it doesn't work properly....
Translated reviews
V
VERONIQUE S.
Rating: 1 out of 5
following a purchase from 17/09/2025
A purchase for nothing I bought a new zip And then there you go
Translated reviews
M
Mélanie D.
Rating: 1 out of 5
following a purchase from 16/09/2025
Hello, I still have not received my order...
Translated reviews
A
Anne Marie F.
Rating: 3 out of 5
following a purchase from 28/08/2025
I notice that not all the products offered are available but you need to make a return to be informed.
Translated reviews
L
Laurent P.
Rating: 1 out of 5
following a purchase from 05/09/2025
Hello, I give one star for several reasons, firstly I found the delivery relatively long, 1 week to receive a simple slider, I find that long. But the worst is that I installed the slider on my closure and it only worked once, since then it has been impossible to keep my closure closed while with the rest of the old slider it worked perfectly. So I really do not recommend this type of slider for repairing your closures.
Translated reviews
R
Rozica S.
Rating: 1 out of 5
following a purchase from 24/08/2025
The 2 zip clips I bought for 2 jackets do not work.. Products are useless.
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that the zip clips you purchased did not meet your expectations. Your satisfaction is very important to us, and we encourage you to contact us directly so that we can find a solution. It is possible that you may need a different model for your closures, feel free to send us photos of your zip by email, and we will be happy to advise you. Thank you for your feedback, and we hope to improve your experience. The clip-zip.com team
H
Herve B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I think I made a purchase mistake, I wanted a product for a bag zipper but this product is not suitable, I think it only fits clothing zippers
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We understand that the product did not meet your problem, please feel free to contact us to discuss your experience further, we will be happy to help you. Best regards. The clip-zip.com team
V
Valérie M.
Rating: 2 out of 5
following a purchase from 23/08/2025
Quite dissatisfied with the purchased slider. Installation ok, closure ok, but opening is a disaster it doesn't slide (maybe I installed it wrong). But that tip that digs into the finger is unbearable.
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you are having difficulties with the slider. The tip present is designed to block the slider so that it does not go down. The sliding should not be so difficult. It may be that the slider model is not quite suitable for your closure, or that the closure is worn out. In this second case, you can rub a solid soap on it. Please feel free to contact us by email if you need help with the repair. Best regards. The clip-zip.com team
M
Miguel A.
Rating: 1 out of 5
following a purchase from 09/08/2025
As of today, I still have not received the order, placed on August 9
Translated reviews
Response from clip-zip.com
Hello, We apologize for this delivery issue. Please contact us by email and we will do our best to find a solution. Sincerely, The Clip&Zip team.
H
Helyos G.
Rating: 3 out of 5
following a purchase from 24/07/2025
Stop spamming me with emails for nothing
Translated reviews
Response from clip-zip.com
Hello, It is always possible to unsubscribe from the mailing list by clicking on the link « Unsubscribe » located at the bottom of the message. Best regards. The clip-zip.com team
L
Lionel A.
Rating: 3 out of 5
following a purchase from 05/08/2025
I found this system very good to avoid changing the zipper. The installed clip does not hold, as soon as there is tension on the closure the clip opens and no longer holds. On a jacket it's perfect but on the closure of pants it's not good. Too bad.
Translated reviews
R
Roland M.
Rating: 1 out of 5
following a purchase from 30/07/2025
The ordered item was delivered quickly - but does not work at all. Despite comparing the zipper sizes, the zip closure does not snap onto the zipper and does not open and close the closure. That was wasted money.
Translated reviews
Response from clip-zip.com
Good day, we regret this bad experience, but would like to point out that you can always contact customer service if you have problems. Exchanging a product is always possible if the received product is defective. Best regards, your Clip&Zip team.
B
Bernd G.
Rating: 1 out of 5
following a purchase from 30/07/2025
Fast delivery, product defective, could not open at first, then broke when pressed. Too bad!
Translated reviews
C
Cecile A.
Rating: 3 out of 5
following a purchase from 10/07/2025
Unfortunately, one of the two zips received did not last 24 hours, I reported it to customer service but I am still waiting for a response from them...
Translated reviews
F
Felix Johan G.
Rating: 3 out of 5
following a purchase from 06/07/2025
On this site, I didn't know for a long time whether I would receive the goods or pick them up in Weissenburg.
On this website, I wasn't clear for a long time whether I would receive the goods by mail or have to pick them up in Weissenburg.
Translated reviews
P
Philippe G.
Rating: 3 out of 5
following a purchase from 22/07/2025
Unfortunately, I made a mistake in the reference of the slider, I needed an 8B and I see that it is not available, disappointed
Translated reviews
M
Michel M.
Rating: 3 out of 5
following a purchase from 10/07/2025
Hello, the site itself, the simplicity of the order and the delivery of the product are exceptional and without surprises. However, I couldn't manage to mount the zipper to repair my closure (I ordered 2 pieces just in case). The size seems good (there isn't a more suitable one) and the explanations and videos are sufficiently explanatory (except perhaps the 'power' of the cutting pliers to be used to remove the old zipper). However, it's impossible to fully close either of the zippers purchased. Fingers, pliers, nothing works. To date, the repair is not effective. Too bad, the idea was appealing.
Translated reviews
J
Jan S.
Rating: 3 out of 5
following a purchase from 16/06/2025
The clip-zip I received did not fit to the zipper.
Translated reviews
D
DIDIER G.
Rating: 2 out of 5
following a purchase from 26/05/2025
What I received does not correspond to what I thought I had ordered. In the remarks, I specified an address where I wanted the package to be delivered and this was not taken into account.
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations. Please feel free to contact us by email if you wish to exchange or for anything else. Regarding the address, it should normally be entered directly in the 'Delivery Address' section. We sincerely apologize for this issue encountered. Best regards, The Clip-Zip team
C
Carolin R.
Rating: 1 out of 5
following a purchase from 20/05/2025
The zipper replacement broke very quickly.
Translated reviews
Response from clip-zip.com
Good day, Thank you for taking the time to share your experiences with us. We apologize for the problem we had with our product. Please contact us by email so that customer service can assist you. Best regards, The clip-zip.com team
B
Bernard D.
Rating: 2 out of 5
following a purchase from 21/05/2025
The material does not work with the closure. However, I checked the size and nature of the notches three times. Originally, it is a Norwegian garment.
Translated reviews
Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Please feel free to contact us by email for additional advice when faced with such a problem. Best regards, The clip-zip.com team
B
Bernhard H.
Rating: 3 out of 5
following a purchase from 21/04/2025
See below
Translated reviews
R
Roland I.
Rating: 2 out of 5
following a purchase from 04/05/2025
Did not fit.
Translated reviews
S
Sylvie J.
Rating: 1 out of 5
following a purchase from 19/05/2025
Disappointed with poor quality, it breaks every time you have to pinch the sleeve and the tip, so it's impossible to repair the zipper and put my motorcycle jacket back on. I would have liked to have at least 2.
Translated reviews
L
Lhery E.
Rating: 1 out of 5
following a purchase from 13/05/2025
Bad quality, when trying to open it as indicated, the small red plate broke the zip too, super 12 euros in the trash. It would be good to receive it open, it would be simpler.
Translated reviews
V
vise D.
Rating: 2 out of 5
following a purchase from 13/05/2025
No luxury delivery but the product doesn't work.
Translated reviews
M
marie S.
Rating: 1 out of 5
following a purchase from 27/04/2025
Hello, I returned the first slider because it was too big, and I never received my new request. I called and sent messages but NOTHING.
I lost 8.95€
Translated reviews
C
Christophe G.
Rating: 2 out of 5
following a purchase from 10/05/2025
Disappointed with the quality of the item, the clip no longer tightens the zipper enough after a few uses and the whole thing no longer closes.
Translated reviews
J
jean pierre A.
Rating: 3 out of 5
following a purchase from 11/05/2025
I couldn't use the zipper blocker because the bottom of my jacket was torn;
A purchase for nothing!
Translated reviews
X
xavier B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Difficult to evaluate the type and size, product thrown in the trash
Translated reviews
N
Nicolas M.
Rating: 1 out of 5
following a purchase from 04/05/2025
The zipper broke after two closures, please send me a new one!
Translated reviews
Response from clip-zip.com
Hello, We are sincerely sorry to learn that your zipper broke after such little use. Please contact us by email with your order reference and we will send you a functional slider as soon as possible. You will find the customer service information on our website. Best regards, The Clip-Zip team