English 
B
Rating: 1 out of 5
Not the right order
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 3 stars
Reset filtersJ
Rating: 1 out of 5
Excessive price, shipping costs nearly €6 for a shipment of a few grams, and impossible to exchange, the correct size not being available. I hope to be refunded very quickly.
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C
Rating: 1 out of 5
Not working
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M
Rating: 1 out of 5
Does not work!!
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J
Rating: 1 out of 5
Hello.
I returned them because they were too small for my zippers.
I requested an exchange and so far I haven't received anything.
As soon as I receive the right ones, I will change my rating and if good.
Regards.
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I returned them because they were too small for my zippers.
I requested an exchange and so far I haven't received anything.
As soon as I receive the right ones, I will change my rating and if good.
Regards.
P
Rating: 3 out of 5
I am a bit frustrated because I couldn't install the zipper, previously on a different item I had succeeded very well and that's why I came back to clip-zip! I will contact customer service because one of the two zippers broke during installation.
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M
Rating: 3 out of 5
Not functional, and unable to fulfill my order, I would not recommend
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V
Rating: 1 out of 5
It doesn't work!
Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
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Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
V
Rating: 1 out of 5
It doesn't work!
Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
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Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
D
Rating: 1 out of 5
As of today since 29/12 I am waiting for my package which still has not arrived.
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
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I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
D
Rating: 1 out of 5
As of today since 29/12 I am waiting for my package which still has not arrived.
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
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I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
M
Rating: 2 out of 5
Products sold order confirmed
And two days later
Products not available no delivery date
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And two days later
Products not available no delivery date
O
Rating: 1 out of 5
Bad
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O
Rating: 1 out of 5
Bad
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R
Rating: 3 out of 5
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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R
Rating: 3 out of 5
Good at first, but for a week the zipper has been a bit difficult, you have to hold firmly at the bottom to close the zipper
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R
Rating: 2 out of 5
Delivery quite long
Quality not great, the slider broke after 4 days of use
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Quality not great, the slider broke after 4 days of use
R
Rating: 2 out of 5
Delivery quite long
Quality not great, the slider broke after 4 days of use
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Quality not great, the slider broke after 4 days of use
P
Rating: 2 out of 5
Product meets expectations
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J
Rating: 1 out of 5
I ordered a gold zipper but received a black one. So I'm still waiting for the gold one for my light jacket and I need a gold zipper.
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J
Rating: 1 out of 5
I ordered a gold zipper but received a black one. So I'm still waiting for the gold one for my light jacket and I need a gold zipper.
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J
Rating: 3 out of 5
I notice that the photos accompanying the items are sometimes misleading.
A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
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A bag is shown with 2 units, but in fact, the price corresponds to one unit.
A bit expensive in my opinion.
R
Rating: 3 out of 5
A simple question by email... a simple answer.
No response at all from you. The explanation you thought you had answered my question shows that there is still some potential in the organization.
Customer loyalty is built through relationships - and for that, you need to respond to emails.
Translated reviews
No response at all from you. The explanation you thought you had answered my question shows that there is still some potential in the organization.
Customer loyalty is built through relationships - and for that, you need to respond to emails.
I
Rating: 1 out of 5
Simply great!
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J
Rating: 1 out of 5
We received the clip but it broke in two upon opening. So our problem is not resolved.
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C
Rating: 1 out of 5
Hello,
Everything went very well except since the return of the product. It seems that I have a credit on my account to order the correct reference but I cannot access it. The email to reset the forgotten password is not reaching me. I don't know how to place my order with the credit.
Translated reviews
Everything went very well except since the return of the product. It seems that I have a credit on my account to order the correct reference but I cannot access it. The email to reset the forgotten password is not reaching me. I don't know how to place my order with the credit.
Response from clip-zip.com
Hello, We sincerely apologize for this issue encountered. We have contacted you by email to offer you a solution. Best regards, The Clip&Zip team.
C
Rating: 1 out of 5
Hello,
Everything went very well except since the return of the product. It seems that I have a credit on my account to order the correct reference but I cannot access it. The email to reset the forgotten password is not reaching me. I don't know how to place my order with the credit.
Translated reviews
Everything went very well except since the return of the product. It seems that I have a credit on my account to order the correct reference but I cannot access it. The email to reset the forgotten password is not reaching me. I don't know how to place my order with the credit.
Response from clip-zip.com
Hello, We sincerely apologize for this issue encountered. We have contacted you by email to offer you a solution. Best regards, The Clip&Zip team.
F
Rating: 1 out of 5
Still not received
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Response from clip-zip.com
Hello, We kindly ask you to excuse us for this delivery problem. We are contacting you by email to find a solution. Best regards, The Clip&Zip team.
F
Rating: 1 out of 5
Still not received
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Response from clip-zip.com
Hello, We kindly ask you to excuse us for this delivery problem. We are contacting you by email to find a solution. Best regards, The Clip&Zip team.
G
Rating: 3 out of 5
Hello, it is difficult to find the right model, I am not sure that the larger size will fit, the manufacturing is so different I hesitate to order another series. Good evening
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G
Rating: 3 out of 5
Hello, it is difficult to find the right model, I am not sure that the larger size will fit, the manufacturing is so different I hesitate to order another series. Good evening
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G
Rating: 1 out of 5
Could not use it. The teeth do not match my needs. Difficult to choose the right teeth despite the advice.
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Response from clip-zip.com
Hello, it is true that the choice of repair sliders is varied to meet all types of zippers. If you contact us by email, we can advise you on the model to choose for your zipper. Best regards, the Clip&Zip team.
G
Rating: 1 out of 5
Could not use it. The teeth do not match my needs. Difficult to choose the right teeth despite the advice.
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Response from clip-zip.com
Hello, it is true that the choice of repair sliders is varied to meet all types of zippers. If you contact us by email, we can advise you on the model to choose for your zipper. Best regards, the Clip&Zip team.
G
Rating: 1 out of 5
Repair unsuccessful and while forcing the clip broke
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Response from clip-zip.com
Hello, please feel free to contact our customer service to find a solution. We sincerely apologize for the problem encountered with our product. Best regards, the Clip&Zip team.
G
Rating: 1 out of 5
Repair unsuccessful and while forcing the clip broke
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Response from clip-zip.com
Hello, please feel free to contact our customer service to find a solution. We sincerely apologize for the problem encountered with our product. Best regards, the Clip&Zip team.
P
Rating: 3 out of 5
the received zippers are not the right ones, no dimension precision before the order so the zipper is too small
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P
Rating: 3 out of 5
the zips received are not the right ones, no dimension precision before the order so the zip is too small
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C
Rating: 3 out of 5
lack of details on the types of zip hooks
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C
Rating: 3 out of 5
lack of details on the types of zip hooks
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J
Rating: 3 out of 5
This is my third order with Clip-zip but this time the clip does not stay closed. I didn't take the time to return it.
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