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C
Rating: 5 out of 5
Very good, satisfied with the speed of shipping
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 4 and 5 stars
Reset filtersW
Rating: 4 out of 5
PRACTICAL
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S
Rating: 4 out of 5
The clip-zip works well, but it was difficult to remove the old one. I find you should be more precise about what kind of tweezers to use: show a larger photo on your site.
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B
Rating: 1 out of 5
this is not the right one
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R
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect fast.
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L
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Everything perfect
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S
Rating: 5 out of 5
Fast shipping! Really ingenious system that extends the lifespan of my daughter's surf suit without breaking the bank.
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C
Rating: 5 out of 5
Finally a real site that offers real zipper sliders. Two purchases. Great repair.
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H
Rating: 5 out of 5
inexpensive and effective; now I can close the zipper of the winter jacket again and thus wear it!
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D
Rating: 4 out of 5
Immediate refund and recommended item, received quickly
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M
Rating: 1 out of 5
The after-sales service is non-existent.
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
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After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
Response from clip-zip.com
Hello, We are sorry that your experience with our after-sales service was not good. We have checked and your request has normally been taken into account, with the resending of a new product. Best regards. The clip-zip team
A
Rating: 5 out of 5
Everything perfect, product of very good quality!
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G
Rating: 5 out of 5
fast and clear explanations even if the zip doesn't fit
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L
Rating: 5 out of 5
Perfect
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U
Rating: 5 out of 5
Very good product
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C
Rating: 1 out of 5
Impossible to install in a durable way
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and we would like to understand more about what may have happened to help you better. Please feel free to contact us directly. Best regards. The clip-zip team
C
Rating: 2 out of 5
The stop sleeve broke when I tried to put it on. Raw material not solid. Indeed, you forget to specify that you also need to look at the thickness of the fabric that makes up the zipper and not just the dimensions of the teeth. I never managed to thread the fabric into the stop sleeve because it was too tight and yet I had measured the teeth of my zip well
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that the stop sleeve did not meet your expectations and that you encountered difficulties during its use. Your feedback is valuable and will help us improve our usage advice. Please feel free to contact us if you have any questions or need additional assistance. Best regards. The clip-zip team
D
Rating: 5 out of 5
simple and easy to find and order the right zip
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L
Rating: 5 out of 5
Great. It seems to work perfectly.. let's see over time..
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F
Rating: 1 out of 5
Hello, clip placed on a Levis jeans, and well it doesn't work!!!!!!
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E
Rating: 5 out of 5
Easy to use site. Fast delivery time, satisfactory tracking.
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I
Rating: 5 out of 5
Recommended by someone who used clip&zip, I am myself very satisfied with this 'miracle' product that allows to keep the original zipper. Thank you clip&zip!
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G
Rating: 5 out of 5
Very satisfied
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E
Rating: 5 out of 5
everything is fine, thank you!
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D
Rating: 5 out of 5
everything is clear, neat and transparent also regarding which product to choose and how to replace it, fast delivery
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N
Rating: 5 out of 5
Very easy to use site. Fast delivery. Meets my expectations
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C
Rating: 5 out of 5
Quick order but delivery time a bit long
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S
Rating: 5 out of 5
Very clear and practical site. Fast shipping
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N
Rating: 4 out of 5
very good idea
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E
Rating: 5 out of 5
Fast delivery, easy zip to install and it works.
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C
Rating: 5 out of 5
Compliant. As expected and very very fast delivery.
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F
Rating: 5 out of 5
Very good, a small problem with the post but quickly resolved
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G
Rating: 5 out of 5
Quality of spare parts good and also very fast delivery.
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O
Rating: 5 out of 5
Installation worked great. Thank you
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C
Rating: 5 out of 5
Very satisfied with my purchase, I recommend
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M
Rating: 1 out of 5
30 seconds broken!
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Response from clip-zip.com
Hello, We are sorry to hear that your product encountered a problem so quickly. Your satisfaction is our priority and we thank you for sharing your experience. Customer service has offered you a replacement solution, please feel free to get back to us to find a solution. Best regards. The clip-zip team
N
Rating: 1 out of 5
Not the right size and difficulties in returning for a refund
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Response from clip-zip.com
Hello, We are truly sorry to hear that you encountered difficulties with the size of your item and the return process. Your feedback is valuable, and we take it into account to improve our services. Please feel free to contact our team to assist you with your return process. Best regards. The clip-zip team
L
Rating: 5 out of 5
Very good easy to install, but difficult to know which slider width to order,
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