The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The site does not allow to determine the size of the parts precisely. A range of photos would be welcome. The reorganization of the site as well (a bit confusing). Otherwise, very good, it allows to easily repair a garment ... A good economic and ecological approach! Thank you!!
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B
b T.
Rating: 4 out of 5
following a purchase from 06/10/2024
Very practical, I can wear my vest again. Qualitatively and aesthetically, it could be a little better but very good value for money
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B
b T.
Rating: 4 out of 5
following a purchase from 06/10/2024
Very practical, I can wear my vest again. Qualitatively and aesthetically, it could be a little better but very good value for money
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S
S A.
Rating: 1 out of 5
following a purchase from 19/10/2024
I installed it on my motorcycle jacket and after three uses, it broke.
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S
S A.
Rating: 1 out of 5
following a purchase from 19/10/2024
I installed it on my motorcycle jacket and after three uses, it broke.
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P
P L.
Rating: 4 out of 5
following a purchase from 17/10/2024
Everything is great except for the slightly high price.
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P
P L.
Rating: 4 out of 5
following a purchase from 17/10/2024
Everything is great except for the slightly high price.
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M
m D.
Rating: 4 out of 5
following a purchase from 15/10/2024
a bit expensive with shipping costs
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M
m D.
Rating: 4 out of 5
following a purchase from 15/10/2024
a bit expensive with shipping costs
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V
V B.
Rating: 1 out of 5
following a purchase from 28/09/2024
I did not order the right product. I requested help by email: no news. I am left with a zip that I cannot use and that I paid 18 € :(
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V
V B.
Rating: 1 out of 5
following a purchase from 28/09/2024
I did not order the right product. I requested help by email: no news. I am left with a zip that I cannot use and that I paid 18 € :(
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C
C F.
Rating: 4 out of 5
following a purchase from 27/09/2024
Returning the goods and the refund worked very well.
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C
C F.
Rating: 4 out of 5
following a purchase from 27/09/2024
Returning the goods and the refund worked very well.
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J
J M.
Rating: 4 out of 5
following a purchase from 08/10/2024
Relatively clear site. Delivery not very fast. Very fragile product;
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J
J M.
Rating: 4 out of 5
following a purchase from 08/10/2024
Relatively clear site. Delivery not very fast. Very fragile product;
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S
S T.
Rating: 4 out of 5
following a purchase from 10/10/2024
In accordance with the order and fast shipping
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S
S T.
Rating: 4 out of 5
following a purchase from 10/10/2024
In accordance with the order and fast shipping
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G
G G.
Rating: 4 out of 5
following a purchase from 09/10/2024
The product matches the order, very fast delivery
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G
G G.
Rating: 4 out of 5
following a purchase from 09/10/2024
The product matches the order, very fast delivery
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M
M D.
Rating: 2 out of 5
following a purchase from 09/10/2024
the metal closure is not suitable
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M
M D.
Rating: 2 out of 5
following a purchase from 09/10/2024
the metal closure is not suitable
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A
A W.
Rating: 1 out of 5
following a purchase from 08/10/2024
The delivery time was very long and unfortunately, I received the wrong item.
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Response from clip-zip.com
Hello, we apologize for this delivery issue, please feel free to contact us by email for the return of the correct item. Best regards, The Clip&Zip team.
A
A W.
Rating: 1 out of 5
following a purchase from 08/10/2024
The delivery time was very long and unfortunately, I received the wrong item.
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Response from clip-zip.com
Hello, we apologize for this delivery issue, please feel free to contact us by email for the return of the correct item. Best regards, The Clip&Zip team.
A
A R.
Rating: 4 out of 5
following a purchase from 23/09/2024
Everything is great!
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A
A R.
Rating: 4 out of 5
following a purchase from 23/09/2024
It seems to be of good quality but I find it a bit expensive!! But I recommend it
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M
M F.
Rating: 4 out of 5
following a purchase from 27/09/2024
Excellent product, thanks to the person who invented it, it's super practical.
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M
M F.
Rating: 4 out of 5
following a purchase from 27/09/2024
Excellent product, thanks to the person who invented it, it's super practical.
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J
J F.
Rating: 1 out of 5
following a purchase from 07/10/2024
Poor quality slider and not adaptable to my jacket, yet I took the same size as the old one (8C). Really disappointed.
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Response from clip-zip.com
Hello, Our sliders are made of zinc die-cast and are guaranteed for one year, which is a sign of quality. We are sorry that our product does not suit you. Have you contacted our customer service by email? If not, we remain at your disposal to assist you as best as possible.
J
J F.
Rating: 1 out of 5
following a purchase from 07/10/2024
Poor quality slider and not adaptable to my jacket, yet I took the same size as the old one (8C). Really disappointed.
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Response from clip-zip.com
Hello, Our sliders are made of zinc die-cast and are guaranteed for one year, which is a sign of quality. We are sorry that our product does not suit you. Have you contacted our customer service by email? If not, we remain at your disposal to assist you as best as possible.
N
N F.
Rating: 2 out of 5
following a purchase from 07/10/2024
Ordered 1 clip, returned because it was not the right one!
Reordered 1 clip, returned because still not right. Request for refund because difficult to find the right one
Otherwise the concept is not bad
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N
N F.
Rating: 2 out of 5
following a purchase from 07/10/2024
Ordered 1 clip, returned because it was not the right one!
Reordered 1 clip, returned because still not right. Request for refund because difficult to find the right one
Otherwise the concept is not bad
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L
L S.
Rating: 4 out of 5
following a purchase from 05/10/2024
Overall good. Fast shipping and well packaged.
Of the 2 clips ordered, one did not fit. Too bad for the invisible zippers, there is a missing intermediate size.
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L
L S.
Rating: 4 out of 5
following a purchase from 05/10/2024
Overall good. Fast shipping and well packaged.
Of the 2 clips ordered, one did not fit. Too bad for the invisible zippers, there is a missing intermediate size.
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M
M H.
Rating: 1 out of 5
following a purchase from 21/09/2024
Unfortunately not arrived and thus actually 1 star is too much
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M
M H.
Rating: 1 out of 5
following a purchase from 21/09/2024
Unfortunately not arrived and thus actually 1 star is too much
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A
A L.
Rating: 2 out of 5
following a purchase from 07/10/2024
the first order no problem. but for the work pants zipper, after 3 attempts, none fit..... I think some models lack precision. or maybe there are very specific zippers that you do not make and in that case it should be reported.
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Response from clip-zip.com
Hello, Have you contacted customer service for advice regarding your work pants zipper? If not, we would be happy to help you. Our sliders meet European standards and can therefore repair zippers that comply with these same standards, which represents the majority of them, but there may be exceptions, which is why our product is satisfaction guaranteed or your money back.
A
A L.
Rating: 2 out of 5
following a purchase from 07/10/2024
the first order no problem. but for the work pants zipper, after 3 attempts, none fit..... I think some models lack precision. or maybe there are very specific zippers that you do not make and in that case it should be reported.
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Response from clip-zip.com
Hello, Have you contacted customer service for advice regarding your work pants zipper? If not, we would be happy to help you. Our sliders meet European standards and can therefore repair zippers that comply with these same standards, which represents the majority of them, but there may be exceptions, which is why our product is satisfaction guaranteed or your money back.
Y
y N.
Rating: 1 out of 5
following a purchase from 22/09/2024
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
Y
y N.
Rating: 1 out of 5
following a purchase from 22/09/2024
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
T
T C.
Rating: 1 out of 5
following a purchase from 30/09/2024
I have already sent you a letter that went unanswered that I had not received the item.
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