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A
Rating: 4 out of 5
Very good
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
A bit of difficulty accessing the sides
The sliders, otherwise a site with clear ergonomics and information.
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The sliders, otherwise a site with clear ergonomics and information.
A
Rating: 4 out of 5
A bit of difficulty accessing the sides
The sliders, otherwise a site with clear ergonomics and information.
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The sliders, otherwise a site with clear ergonomics and information.
A
Rating: 4 out of 5
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Unfortunately not quite ideal for the zipper on the awning.
A
Rating: 4 out of 5
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Unfortunately not quite ideal for the zipper on the awning.
A
Rating: 4 out of 5
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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But it saves a jacket!
A
Rating: 4 out of 5
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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But it saves a jacket!
A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
Speed of delivery. Material perfectly suited
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A
Rating: 4 out of 5
Speed of delivery. Material perfectly suited
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A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 4 out of 5
Too bad the products are not indicated when they are out of stock!
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A
Rating: 4 out of 5
Too bad the products are not indicated when they are out of stock!
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A
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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A
Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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A
Rating: 2 out of 5
1. Partially delivered order. Received 2 zip sliders. Did not receive stop sleeves. 2. Inappropriate sliders, the zip does not close after passing the slider.
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A
Rating: 2 out of 5
1. Partially delivered order. Received 2 zip sliders. Did not receive stop sleeves. 2. Inappropriate sliders, the zip does not close after passing the slider.
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A
Rating: 1 out of 5
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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A
Rating: 1 out of 5
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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A
Rating: 2 out of 5
Problems for me! I think I chose the right model, but I still think that the teeth are a bit bigger than normal, and once closed I cannot unzip it????
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Response from clip-zip.com
Hello, have you contacted customer service to report the issue? We will find a solution so that you have the right slider.
A
Rating: 2 out of 5
Problems for me! I think I chose the right model, but I still think that the teeth are a bit bigger than normal, and once closed I cannot unzip it????
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Response from clip-zip.com
Hello, have you contacted customer service to report the issue? We will find a solution so that you have the right slider.
A
Rating: 4 out of 5
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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A
Rating: 4 out of 5
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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A
Rating: 1 out of 5
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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A
Rating: 1 out of 5
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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A
Rating: 4 out of 5
Took a bit longer than expected
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A
Rating: 4 out of 5
Took a bit longer than expected
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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