Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2024
In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2024
I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/02/2024
I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2024
Not satisfied with the products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/02/2024
Not satisfied with the products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2024
Description to find the reference unclear. Result, the ordered zip does not fit my bag!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/02/2024
Description to find the reference unclear. Result, the ordered zip does not fit my bag!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2024
Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2024
Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
One lamp had a slightly defective end thread but with a bit of grease, it works. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
One lamp had a slightly defective end thread but with a bit of grease, it works. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2024
does not work, no responses to my replacement requests
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2024
does not work, no responses to my replacement requests
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2024
Order arrived quickly and as requested
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2024
Order arrived quickly and as requested
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2024
Well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2024
Well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2024
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2024
Nothing to report.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2024
Impossible to mount the clip which ended up breaking
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2024
Impossible to mount the clip which ended up breaking
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2024
Something is promised that didn't work for me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2024
Something is promised that didn't work for me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2024
Complicated cursor choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2024
Complicated slider choice
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2024
Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2024
Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2024
Impeccable, we choose thanks to the reference grid and hop zipper repaired
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2024
Impeccable, we choose thanks to the reference grid and hop zipper repaired
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2024
The part broke during installation. Poor quality steel. Non-existent customer service.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2024
The part broke during installation. Poor quality steel. Non-existent customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2024
The zipper fits almost, but unfortunately did not open. With a bit of luck, I still managed to get it on the zipper and now it works again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2024
The zipper fits almost, but unfortunately did not open. With a bit of luck, I still managed to get it on the zipper and now it works again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2024
Excellent site, easy navigation. I finally managed to find a site that offers cases + sleeves to repair the zipper on my son's down jacket. After taking measurements, I ordered a model 10 which turned out to be a bit too big. So I ordered the model below 8 z.B. which is a bit too small but we manage to close it with force and patience. The problem partly comes from the fact that the broken zipper is entirely plastic and fixed by welding. I'm not sure it's repairable durably. Too bad, I think I will have to completely replace it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2024
Excellent site, easy navigation. I finally managed to find a site that offers cases + sleeves to repair the zipper on my son's down jacket. After taking measurements, I ordered a model 10 which turned out to be a bit too big. So I ordered the model below 8 z.B. which is a bit too small but we manage to close it with force and patience. The problem partly comes from the fact that the broken zipper is entirely plastic and fixed by welding. I'm not sure it's repairable durably. Too bad, I think I will have to completely replace it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2024
could everything also be in German
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2024
could everything also be in German
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2024
I cannot give an opinion since I have been waiting for delivery since January 27
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/01/2024
I cannot give an opinion since I have been waiting for delivery since January 27
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/01/2024
Hello, I did not order the right product, too many models and not easy to define, already 3 emails with photos to find the right model!! waiting for the last email .........
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