English 
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Rating: 4 out of 5
Fast and perfect.
Package well sealed..
Do not hesitate
Translated reviews
Package well sealed..
Do not hesitate
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Goods arrived safely however did not meet expectations.
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A
Rating: 4 out of 5
There was a delay in delivery
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Rating: 2 out of 5
Error on their part in the order, immediately emailed to inform them, no response, phone call, I was received very kindly but no solution given, I am still waiting for a promised message for a week.
I am really sorry for this lack of communication
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I am really sorry for this lack of communication
A
Rating: 1 out of 5
still nothing received and no news
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A
Rating: 4 out of 5
Everything is good
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A
Rating: 2 out of 5
The clip arrives closed so hard to open that I forced it and finally broke it...10 euros wasted, I'm completely changing my zipper for 5 euros
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Rating: 4 out of 5
I generally liked it. I like the product. When I ordered, I was shocked to learn that delivery could take up to 2 weeks (!) and at first I didn't want to order because of that...
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Rating: 4 out of 5
I haven't tried it because of the wrong order model
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Rating: 4 out of 5
I received the package with a very long delay but it's the right item)))
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Rating: 1 out of 5
The slider worked 2 times, then it was impossible to close the zipper. Avoid, better to change the zipper directly especially for the price of the slider given its quality of operation.
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Rating: 1 out of 5
For now, the review is bad because the received slider does not open. I made a complaint and am waiting for a response.
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Rating: 4 out of 5
timing, delivery and product very good, but the site needs improvement regarding explanations and drawings related to spirals and invisibles.
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A
Rating: 4 out of 5
Correct site
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A
Rating: 4 out of 5
PERFECT AFTER-SALES SERVICE
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A
Rating: 1 out of 5
nothing received
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Response from clip-zip.com
Hello, were you able to contact customer service to resolve this issue? We invite you to write to them at [email protected] to quickly find a solution!
A
Rating: 4 out of 5
clear
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A
Rating: 4 out of 5
Correctly explained
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A
Rating: 1 out of 5
order not yet received????????
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Response from clip-zip.com
Hello, were you able to get a response from customer service? because your tracking indicates it was delivered to the mailbox on June 7, if this is not the case write to us so we can resend your order.
A
Rating: 4 out of 5
The offer is very interesting. Unfortunately, it is difficult for non-experts to find the size that suits them. And who, as an individual, needs a large pack of zips?
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A
Rating: 4 out of 5
Operation successful, slider replaced.
Guide for choosing the model is very effective.
Dismantling the old slider took a little more than 30 seconds.....:-)
Translated reviews
Guide for choosing the model is very effective.
Dismantling the old slider took a little more than 30 seconds.....:-)
A
Rating: 1 out of 5
The site is very well made to encourage you to place an order but when you receive the zip clip the troubles begin
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Response from clip-zip.com
Hello, what troubles did you encounter? We are here to help you, the customer service will be happy to assist you!
A
Rating: 4 out of 5
The navigation on the site is well done, understandable
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Rating: 4 out of 5
I received my order today.
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A
Rating: 2 out of 5
Unfortunately, the product did not work on my down jacket.
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A
Rating: 2 out of 5
Easy to set up but does not give the expected functionality
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A
Rating: 2 out of 5
Impossible to mount the slider, too bad.
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Response from clip-zip.com
Hello, feel free to call us, we can help you mount it!
A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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A
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 2 out of 5
It doesn't work
Best regards
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Best regards
A
Rating: 4 out of 5
a little long but I think it's with the Post!!
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Rating: 4 out of 5
fast delivery, easy to find information but the guide to select the slider model is not necessarily easy to understand. When in doubt, I chose two sizes.
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Rating: 4 out of 5
No problem with delivery; but the zipper always gets stuck at the same spot even though no tooth is missing or seems damaged.
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A
Rating: 1 out of 5
Poor indications on the site for choosing the zip.
The zip purchased does not match my closure
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The zip purchased does not match my closure
Response from clip-zip.com
We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.
A
Rating: 1 out of 5
Does not respond to messages after purchase
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Rating: 4 out of 5
Quality material, effective and easy to install. Delivery longer than announced, but with Chronopost that's common!
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Rating: 4 out of 5
Fast delivery and would gladly use again if needed.
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Rating: 1 out of 5
SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.
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A
Rating: 1 out of 5
Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!
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Very disappointed.
I ordered a size 8
I received a size 5!!!!
A
Rating: 1 out of 5
The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
Translated reviews
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.