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A
Rating: 4 out of 5
Fast delivery and no problem
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 2 out of 5
Order still not delivered, really way too long!!!
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A
Rating: 1 out of 5
Despite being the standard size for my jacket, the product did not match at all
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A
Rating: 4 out of 5
Delivery times longer than announced.
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A
Rating: 1 out of 5
I did not receive the order
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A
Rating: 4 out of 5
Very good concept, still need to order the right zip
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A
Rating: 1 out of 5
Super navigation, super delivery except that I did not receive what I ordered
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A
Rating: 2 out of 5
Package received on time, fortunately given the price of delivery..
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A
Rating: 1 out of 5
I ordered three different sizes, none work, impossible to reach customer service. I do not recommend this product at all.
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Response from clip-zip.com
Hello, We are sorry to hear that none of the sliders fit.. have you been able to contact [email protected] by email? By phone, it takes longer.. You can send us photos of the zipper to be repaired, that will help us more. Best regards, Clip&Zip
A
Rating: 2 out of 5
After paying more for fast delivery, I was informed that the product is no longer in stock and that I have to wait.
I would have preferred, before paying for it, to be informed of the delays and that the product was not in stock.
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I would have preferred, before paying for it, to be informed of the delays and that the product was not in stock.
A
Rating: 4 out of 5
The only, not so easy task was to put the right clip&zip in the cart. Too many detours. Otherwise good service to find the right zipper.
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A
Rating: 2 out of 5
Hinge in closed position upon delivery and broke when opening
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A
Rating: 4 out of 5
Fast and perfect.
Package well sealed..
Do not hesitate
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Package well sealed..
Do not hesitate
A
Rating: 2 out of 5
Goods arrived safely however did not meet expectations.
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A
Rating: 4 out of 5
There was a delay in delivery
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A
Rating: 2 out of 5
Error on their part in the order, immediately emailed to inform them, no response, phone call, I was received very kindly but no solution given, I am still waiting for a promised message for a week.
I am really sorry for this lack of communication
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I am really sorry for this lack of communication
A
Rating: 1 out of 5
still nothing received and no news
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A
Rating: 4 out of 5
Everything is good
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A
Rating: 2 out of 5
The clip arrives closed so hard to open that I forced it and finally broke it...10 euros wasted, I'm completely changing my zipper for 5 euros
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A
Rating: 4 out of 5
I generally liked it. I like the product. When I ordered, I was shocked to learn that delivery could take up to 2 weeks (!) and at first I didn't want to order because of that...
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A
Rating: 4 out of 5
I haven't tried it because of the wrong order model
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A
Rating: 4 out of 5
I received the package with a very long delay but it's the right item)))
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A
Rating: 1 out of 5
The slider worked 2 times, then it was impossible to close the zipper. Avoid, better to change the zipper directly especially for the price of the slider given its quality of operation.
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A
Rating: 1 out of 5
For now, the review is bad because the received slider does not open. I made a complaint and am waiting for a response.
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A
Rating: 4 out of 5
timing, delivery and product very good, but the site needs improvement regarding explanations and drawings related to spirals and invisibles.
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A
Rating: 4 out of 5
Correct site
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A
Rating: 4 out of 5
PERFECT AFTER-SALES SERVICE
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A
Rating: 1 out of 5
nothing received
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Response from clip-zip.com
Hello, were you able to contact customer service to resolve this issue? We invite you to write to them at [email protected] to quickly find a solution!
A
Rating: 4 out of 5
clear
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A
Rating: 4 out of 5
Correctly explained
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A
Rating: 1 out of 5
order not yet received????????
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Response from clip-zip.com
Hello, were you able to get a response from customer service? because your tracking indicates it was delivered to the mailbox on June 7, if this is not the case write to us so we can resend your order.
A
Rating: 4 out of 5
The offer is very interesting. Unfortunately, it is difficult for non-experts to find the size that suits them. And who, as an individual, needs a large pack of zips?
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A
Rating: 4 out of 5
Operation successful, slider replaced.
Guide for choosing the model is very effective.
Dismantling the old slider took a little more than 30 seconds.....:-)
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Guide for choosing the model is very effective.
Dismantling the old slider took a little more than 30 seconds.....:-)
A
Rating: 1 out of 5
The site is very well made to encourage you to place an order but when you receive the zip clip the troubles begin
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Response from clip-zip.com
Hello, what troubles did you encounter? We are here to help you, the customer service will be happy to assist you!
A
Rating: 4 out of 5
The navigation on the site is well done, understandable
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A
Rating: 4 out of 5
I received my order today.
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A
Rating: 2 out of 5
Unfortunately, the product did not work on my down jacket.
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A
Rating: 2 out of 5
Easy to set up but does not give the expected functionality
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A
Rating: 2 out of 5
Impossible to mount the slider, too bad.
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Response from clip-zip.com
Hello, feel free to call us, we can help you mount it!
A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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