Customer reviews of clip-zip.com

9,1 /10

Based on 13 166 published reviews

5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 25/05/2023 à 18h46 following a purchase from 20/05/2023

Still haven't received my order

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Acheteur Vérifié

Published on 19/05/2023 à 15h22 following a purchase from 03/05/2023

It doesn't work
Best regards

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Acheteur Vérifié

Published on 15/05/2023 à 16h48 following a purchase from 08/05/2023

a little long but I think it's with the Post!!

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Acheteur Vérifié

Published on 11/05/2023 à 10h25 following a purchase from 03/05/2023

fast delivery, easy to find information but the guide to select the slider model is not necessarily easy to understand. When in doubt, I chose two sizes.

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Acheteur Vérifié

Published on 10/05/2023 à 16h56 following a purchase from 06/04/2023

No problem with delivery; but the zipper always gets stuck at the same spot even though no tooth is missing or seems damaged.

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Acheteur Vérifié

Published on 01/05/2023 à 10h28 following a purchase from 26/04/2023

Poor indications on the site for choosing the zip.
The zip purchased does not match my closure

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Response from clip-zip.com Published on 16/05/2023

We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.

Acheteur Vérifié

Published on 14/04/2023 à 14h56 following a purchase from 03/04/2023

Does not respond to messages after purchase

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Acheteur Vérifié

Published on 13/04/2023 à 17h23 following a purchase from 26/03/2023

Quality material, effective and easy to install. Delivery longer than announced, but with Chronopost that's common!

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Acheteur Vérifié

Published on 09/04/2023 à 09h47 following a purchase from 04/04/2023

Fast delivery and would gladly use again if needed.

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Acheteur Vérifié

Published on 02/04/2023 à 20h01 following a purchase from 27/03/2023

SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.

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Acheteur Vérifié

Published on 01/04/2023 à 19h29 following a purchase from 27/03/2023

Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!

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Acheteur Vérifié

Published on 01/04/2023 à 09h17 following a purchase from 21/02/2023

The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.

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Acheteur Vérifié

Published on 31/03/2023 à 11h49 following a purchase from 27/03/2023

Very bulky, it does not correspond to a small nylon closure for a sleeveless solid color down jacket.
What to do; is there a smaller one

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Acheteur Vérifié

Published on 27/03/2023 à 20h26 following a purchase from 21/03/2023

Bad, it does not work

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Acheteur Vérifié

Published on 27/03/2023 à 11h53 following a purchase from 22/03/2023

I ordered two zip clips in size S, one is very well suited for jeans. However, on a canvas pant, the clip is too big.

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Acheteur Vérifié

Published on 27/03/2023 à 00h56 following a purchase from 21/03/2023

I asked a question because I was hesitating to choose my zipper but no response.... so I had to order without being sure it was the right model. Fortunately, it was fine and works well.

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Acheteur Vérifié

Published on 24/03/2023 à 19h14 following a purchase from 17/03/2023

Does not work at all, no interest, do not buy at all

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Acheteur Vérifié

Published on 23/03/2023 à 13h15 following a purchase from 25/01/2023

A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.

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Acheteur Vérifié

Published on 22/03/2023 à 11h14 following a purchase from 05/03/2023

Clear and detailed

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Acheteur Vérifié

Published on 21/03/2023 à 16h40 following a purchase from 15/03/2023

I give 2 stars because the shipment was fast.
Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.

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Acheteur Vérifié

Published on 20/03/2023 à 14h20 following a purchase from 15/03/2023

clear navigation to determine the right model
fast delivery

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Acheteur Vérifié

Published on 19/03/2023 à 17h33 following a purchase from 28/01/2023

Fast and efficient shipping.

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Acheteur Vérifié

Published on 18/03/2023 à 13h29 following a purchase from 27/02/2023

rather disappointed

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Acheteur Vérifié

Published on 17/03/2023 à 15h52 following a purchase from 09/03/2023

good

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Acheteur Vérifié

Published on 13/03/2023 à 22h04 following a purchase from 23/02/2023

Order received quickly.

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Acheteur Vérifié

Published on 13/03/2023 à 16h12 following a purchase from 06/03/2023

It's a pity that the packaging is so large for an item that would fit in a standard mail envelope

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Acheteur Vérifié

Published on 13/03/2023 à 14h17 following a purchase from 06/03/2023

The site is attractive but lacks sound advice

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Acheteur Vérifié

Published on 12/03/2023 à 20h53 following a purchase from 04/03/2023

clear

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Acheteur Vérifié

Published on 11/03/2023 à 18h12 following a purchase from 03/03/2023

The order was not easy - the description not clear enough - for German buyers only in French. Moreover, the zippers do not fit - and at that price!!! Not recommended!!!

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Acheteur Vérifié

Published on 08/03/2023 à 17h26 following a purchase from 25/02/2023

well explained

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Acheteur Vérifié

Published on 08/03/2023 à 15h16 following a purchase from 10/02/2023

first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information

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Acheteur Vérifié

Published on 06/03/2023 à 22h10 following a purchase from 02/03/2023

Material too small maybe order error I am placing an order again to see

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Acheteur Vérifié

Published on 06/03/2023 à 16h48 following a purchase from 27/02/2023

they could have put my items in two different bags to avoid mixing the two packs, nylon and plastic.

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Acheteur Vérifié

Published on 05/03/2023 à 18h17 following a purchase from 27/02/2023

Overall very satisfied - very well prepared package, friendly phone reception, items conforming.
Some references on the site without stock. After paying for the order, I received a message indicating an additional delivery time for missing items without knowing which ones they were. After a phone call, the information was ultimately incorrect and the order was shipped immediately. Too bad, there may have been some that I needed that were available.

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Acheteur Vérifié

Published on 04/03/2023 à 18h31 following a purchase from 01/03/2023

Great

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Acheteur Vérifié

Published on 03/03/2023 à 18h43 following a purchase from 26/02/2023

clear site

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Acheteur Vérifié

Published on 02/03/2023 à 19h39 following a purchase from 27/02/2023

Fast service, satisfied with the product

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Acheteur Vérifié

Published on 27/02/2023 à 18h48 following a purchase from 22/02/2023

very happy to be able to save my bag with the replacement slider. One star less because the delivery tracking did not work and the black color was not available at the time of purchase.

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Acheteur Vérifié

Published on 25/02/2023 à 20h53 following a purchase from 18/02/2023

Received on time. I haven't tried it yet, but I think it will work on the zipper of my awning. However, it seems to be of good quality. We'll see, but I recommend the site

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Acheteur Vérifié

Published on 25/02/2023 à 15h27 following a purchase from 21/02/2023

fast delivery

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