The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
G
Grégoire P.
Rating: 1 out of 5
following a purchase from 13/01/2026
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
E
Elodie L.
Rating: 1 out of 5
following a purchase from 24/01/2026
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
V
Virginie T.
Rating: 1 out of 5
following a purchase from 26/01/2026
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
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Isabelle M.
Rating: 2 out of 5
following a purchase from 25/01/2026
The sliders are expensive and do not fit the closures.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the sliders did not meet your expectations. Please feel free to contact us directly to discuss your experience, we will be happy to help you. Best regards. The clip-zip team
B
Bruno D.
Rating: 2 out of 5
following a purchase from 26/01/2026
The slider does not work well and the zipper opens right away after
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the slider of your zipper does not work as expected. Your feedback is valuable and will help us improve our products. Please feel free to contact us to discuss your situation in more detail. Best regards. The clip-zip team
F
Famille L.
Rating: 1 out of 5
following a purchase from 25/01/2026
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
A
Alain V.
Rating: 4 out of 5
following a purchase from 02/01/2026
good
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Corinne M.
Rating: 4 out of 5
following a purchase from 24/12/2025
Impeccable delivery, perfect packaging, long wait of more than 15 days for delivery, too bad!
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jean-luc M.
Rating: 4 out of 5
following a purchase from 18/01/2026
Practical, easy to install, effective at the moment ... to see over time.
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Savina P.
Rating: 1 out of 5
following a purchase from 05/01/2026
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
A
Anna N.
Rating: 2 out of 5
following a purchase from 16/01/2026
When it works, it's good, but unfortunately very customer-unfriendly return conditions. I ordered a zipper for jeans, it works, and two of the smallest nylon zippers for two other pants. But they were still too big, or they do not close the zippers. I wanted to return them, but that can only be done in the unused package along with the third zipper and the tool. I would have to pay for the postage myself. Annoying.
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Véronique B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Never received.
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CLEMENT D.
Rating: 1 out of 5
following a purchase from 13/01/2026
Order not delivered.
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Gaëlle G.
Rating: 4 out of 5
following a purchase from 16/01/2026
The sliders fit perfectly on the slides. A time saver and the indications on the site help to find the right one every time.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 18/01/2026
The smallest size of clip was too big for my invisible zip which matched well with the template provided by the site.
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Gilles S.
Rating: 4 out of 5
following a purchase from 24/12/2025
Very helpful online help
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Massimo G.
Rating: 4 out of 5
following a purchase from 24/12/2025
Quite clear. Easy to find what you are looking for.
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Nathalie C.
Rating: 4 out of 5
following a purchase from 27/12/2025
It lacks detail regarding the right size to take.
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Sophie B.
Rating: 4 out of 5
following a purchase from 15/01/2026
Great, I'm advertising because it's a genius invention. Just the exchange conditions could be simpler, I didn't need it in the end so all the better. The customer service was very responsive.
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EDITH B.
Rating: 2 out of 5
following a purchase from 13/01/2026
After asking for advice by email and phone, I ordered sleeve and box number 5 for a slider indicated 7 and it is therefore too small
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Anne M.
Rating: 2 out of 5
following a purchase from 10/01/2026
I thought I had the complete zippers for a coat that has a double zipper. So unnecessary purchase.
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Jean F.
Rating: 2 out of 5
following a purchase from 13/01/2026
Impossible to open! So not installed. Too bad
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Sylvain M.
Rating: 1 out of 5
following a purchase from 05/01/2026
Hello, I made a mistake on the zip, I filled out the return form asking if I could send photos of my broken clip because I can't find a match, and I haven't heard back from you.. I'm sorry.. Best regards
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Karin T.
Rating: 1 out of 5
following a purchase from 12/01/2026
I have not yet received the ordered product. You claim to have sent it on 13th January - two weeks ago!
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Marc S.
Rating: 4 out of 5
following a purchase from 11/01/2026
No problem, received on time
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Philippe L.
Rating: 4 out of 5
following a purchase from 10/01/2026
Clear site
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Michael S.
Rating: 4 out of 5
following a purchase from 09/01/2026
I am very satisfied with my purchase. I can finally wear my waxed jacket again. Slow delivery. Ordered on January 9, delivered on the 24th.
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Sébastien H.
Rating: 4 out of 5
following a purchase from 11/01/2026
Easy and quick, great solution for repairing pulls. Only downside, on a metal pull, the first one only lasted 2 years.
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wilfried M.
Rating: 2 out of 5
following a purchase from 01/01/2026
Not very durable
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Stéphane B.
Rating: 2 out of 5
following a purchase from 20/12/2025
Does not work and opens
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jeanchristophe G.
Rating: 4 out of 5
following a purchase from 19/12/2025
No problem regarding the site.
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arnaud B.
Rating: 4 out of 5
following a purchase from 20/12/2025
Good product but the price is still high.
Too bad the quality-price ratio is not better.
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Monika W.
Rating: 4 out of 5
following a purchase from 20/12/2025
The delivery was correctly delivered.
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Kai K.
Rating: 1 out of 5
following a purchase from 20/12/2025
Bad!
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Helmut K.
Rating: 1 out of 5
following a purchase from 04/01/2026
I bought a zipper, but unfortunately it was a bit too big. I had to return it and until today I have received no response and no money back. It's only about 10 euros, but it's pathetic not to be notified if the item has arrived and when I will get my money back.
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Jean-Michel P.
Rating: 4 out of 5
following a purchase from 05/01/2026
Very good except, perhaps, a slightly high price.
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MARIE-ODILE D.
Rating: 1 out of 5
following a purchase from 07/01/2026
I never received the package nor a response from you informing me of the non-receipt of my order.
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Gisèle B.
Rating: 2 out of 5
following a purchase from 07/01/2026
The clip is not tight enough.
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Mickael C.
Rating: 4 out of 5
following a purchase from 02/01/2026
Good but missing tracking information for the package
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