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A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to report, products received quickly and conforming to the order. Shipping costs are a bit high.
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A
Rating: 4 out of 5
Good product, meets my expectations, reasonable price.
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A
Rating: 1 out of 5
It didn't work and the clip broke in two.
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A
Rating: 4 out of 5
Order arrived very late
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Clear site that explains how to choose your zip
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A
Rating: 4 out of 5
I am waiting for the delivery.
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A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Moreover, it is impossible to reach customer service by phone.
A
Rating: 4 out of 5
I left a voicemail, I never received a callback.... when you are a professional like me, it's not great. A bit disappointed.
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A
Rating: 4 out of 5
Delivery a bit long perhaps due to the post office.
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A
Rating: 2 out of 5
Despite your instructions, the zipper is not the right size. Despite the lack of a user manual, I managed to put the slider on. But it is very difficult to operate this slider. Moreover, because of the metal tip at the back of the slider where you put your fingers, I injured myself while inserting the tip into my finger. I have never seen a slider with a tip like that at the back. I needed it for my parka, to go skiing. It's ruined now, I will have to buy another parka. Unless you send me the right model quickly. Behind another zipper of the parka, it says '8vs' does that mean anything to you?
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A
Rating: 2 out of 5
Poorly explained.
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A
Rating: 4 out of 5
simple, effective service
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A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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A
Rating: 4 out of 5
Fast delivery, colissimo without problem
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A
Rating: 4 out of 5
Well nothing to say.
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A
Rating: 4 out of 5
Satisfied with the site and the speed of delivery
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A
Rating: 2 out of 5
Positive point: fast shipping.
Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
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Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
The site provides good information, easy to order and correct delivery.
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A
Rating: 4 out of 5
Determining the size of the closure is complicated.
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A
Rating: 4 out of 5
Nothing to report
speed
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speed
A
Rating: 4 out of 5
After a first unfortunate experience, I renewed an order following the problem-free replacement of the sent part, which reassures me about the seriousness of the company.
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A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 4 out of 5
good, maybe more detail on the product!
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A
Rating: 1 out of 5
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 4 out of 5
Very practical but a bit expensive!
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A
Rating: 4 out of 5
Site OK
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A
Rating: 4 out of 5
Fast and compliant shipping
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A
Rating: 4 out of 5
Fast delivery and compliant product
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A
Rating: 4 out of 5
Well done
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A
Rating: 1 out of 5
Order and delivery good, but defective item,
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Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
A
Rating: 4 out of 5
Good value for money and speed of delivery. However, the given size is indicative and does not correspond to the need
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A
Rating: 1 out of 5
impossible to open these sliders without destroying them. Useless items
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Response from clip-zip.com
Hello,
Don't hesitate to contact customer service by email to find a solution!
Don't hesitate to contact customer service by email to find a solution!
A
Rating: 1 out of 5
Very expensive for very average products, very difficult to use / implement
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A
Rating: 1 out of 5
None works like a real slider. Useless purchase
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A
Rating: 4 out of 5
Easy site navigation with price calculation and discounts and shipping costs, delivery letter tracked no issues.
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A
Rating: 4 out of 5
I still give this rating despite the clip I took not working well.
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