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Rating: 4 out of 5
Very clear site
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Fast, efficient. Not easy to find the right size to order, but in the end it works
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A
Rating: 4 out of 5
Speed of delivery
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A
Rating: 4 out of 5
Fast delivery and decent quality
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A
Rating: 4 out of 5
easy well detailed
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A
Rating: 4 out of 5
Clear and pleasant site. I regret not having found a closure kit with different sizes and different supports together (nylon, metallic...). I had bought one at a fair and it was ideal for having a 'first aid kit' at home.
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 2 out of 5
Order still not arrived after 1 week.
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Response from clip-zip.com
Hello,
You chose the longest delivery method we offer on our site. Normally, it is indeed a delivery in 3 to 5 working days, but since the health crisis, the deadlines are no longer guaranteed by postal services.
Thank you for your understanding.
Best regards
You chose the longest delivery method we offer on our site. Normally, it is indeed a delivery in 3 to 5 working days, but since the health crisis, the deadlines are no longer guaranteed by postal services.
Thank you for your understanding.
Best regards
A
Rating: 4 out of 5
Super great site
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A
Rating: 1 out of 5
the two sleeves broke during tightening... very disappointed...
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Response from clip-zip.com
Hello,
We are sorry that the two sleeves broke during installation.
If the stops seemed too small and thin compared to the slider, do not hesitate to send us a photo by email of the zipper: [email protected]
We can help you find the right product for your repair.
Best regards
We are sorry that the two sleeves broke during installation.
If the stops seemed too small and thin compared to the slider, do not hesitate to send us a photo by email of the zipper: [email protected]
We can help you find the right product for your repair.
Best regards
A
Rating: 4 out of 5
navigation on the site quite easy, fast delivery and in line with my expectations.
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A
Rating: 1 out of 5
I bought sliders that clip for zippers. Despite wanting to ask for advice on the reference and check, by phone, the models do not work on my zipper. The order is of no interest to me and cost me an unnecessary expense...
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Response from clip-zip.com
Hello, none of the sliders fit your zipper? Best regards
A
Rating: 2 out of 5
hello, I returned it because it broke but when returning it I didn't put my address so I suppose I will receive nothing. regards
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A
Rating: 2 out of 5
very disappointed does not work as expected, the zip does not hold
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Response from clip-zip.com
Hello, please feel free to show us a photo of the zipper in question, we can help you better and find the right slider: [email protected] Best regards
A
Rating: 1 out of 5
Disappointed does not close at all on large zippers.
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Response from clip-zip.com
Hello, Maybe it's a reference error of the slider? You can send us photos of your zipper by email if you want us to help you find the right product: [email protected] Best regards
A
Rating: 4 out of 5
Very fast
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A
Rating: 4 out of 5
Well-made site. Fast delivery. Satisfied on these points
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A
Rating: 4 out of 5
Overall satisfied, quick search, clear size choice, delivery on time but shipping costs too high.
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A
Rating: 4 out of 5
Reasonable proximity and shipping speed.
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A
Rating: 4 out of 5
overall good provider
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A
Rating: 4 out of 5
Incomplete order delivery but rectification without problem after complaint
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A
Rating: 4 out of 5
Very complete. A bit difficult at first to figure out which product is suitable for our needs but in the end very precise and practical
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A
Rating: 4 out of 5
May be a bit difficult to make the initial choice on the site.
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A
Rating: 4 out of 5
Delivered quickly, the black sleeve is slightly copper-colored metal
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A
Rating: 4 out of 5
Fast delivery, no navigation issues on the site.
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A
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Very simple item tracking, limited color choice
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A
Rating: 4 out of 5
ultra fast order and delivery
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A
Rating: 1 out of 5
After refusing to publish my first review. I say it again for the second time. The product is unsuitable for my coat and is not the requested color. The positive point is that I received the product quickly.
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Response from clip-zip.com
Hello,
Your review does not concern your experience on our site, that is why it is automatically refused as it concerns the product and not the site... there are 2 types of reviews to help us improve our service, and the quality of the site.
We had replied to you, did you contact customer service to notify your problem? we are here to help you find the right slider and send you the correct product.
Have a good day,
Camille
Your review does not concern your experience on our site, that is why it is automatically refused as it concerns the product and not the site... there are 2 types of reviews to help us improve our service, and the quality of the site.
We had replied to you, did you contact customer service to notify your problem? we are here to help you find the right slider and send you the correct product.
Have a good day,
Camille
A
Rating: 4 out of 5
fast and compliant
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A
Rating: 4 out of 5
Fast shipping, very good.
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A
Rating: 4 out of 5
No problem finding the model and very fast delivery
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A
Rating: 1 out of 5
Material not solid after installation it detaches, even with a specialized glue.
The sleeve barely pinched shows a crack appearing.
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The sleeve barely pinched shows a crack appearing.
A
Rating: 4 out of 5
the closures are practical
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A
Rating: 4 out of 5
good site
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A
Rating: 1 out of 5
The recommended size does not match. I followed the chart to find the right size for your closure sleeve. But the sleeve is too small! I am very disappointed with the service. Since the shipping costs for a return are not refunded! I do not recommend.
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Response from clip-zip.com
Hello,
After checking with you by phone and after consulting photos of your closure, I confirm that it is indeed the right size! The stops you have are double, that is why they are larger than the single stops, but the size is still correct, you can install them and it will work well.
Regarding return shipping costs, indeed we do not refund them, we are a small French company, we cannot afford to refund the shipping costs of every customer who requests a return. Best regards.
After checking with you by phone and after consulting photos of your closure, I confirm that it is indeed the right size! The stops you have are double, that is why they are larger than the single stops, but the size is still correct, you can install them and it will work well.
Regarding return shipping costs, indeed we do not refund them, we are a small French company, we cannot afford to refund the shipping costs of every customer who requests a return. Best regards.
A
Rating: 4 out of 5
Ease of navigation on the site, quick response during exchanges and serious after-sales service. Thank you.
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A
Rating: 4 out of 5
Order arrived well. Compliant with the request
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A
Rating: 4 out of 5
Fast and easy to use...
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