English 
A
Rating: 4 out of 5
good quality product
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
just a little difficult to find the right slider
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A
Rating: 4 out of 5
Magical zipper slider product.
Delivery time very correct. And especially super after-sales service (exchange after my mistake on size)
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Delivery time very correct. And especially super after-sales service (exchange after my mistake on size)
A
Rating: 4 out of 5
Great principle!!!
Not enough explanations to set it up!!!
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Not enough explanations to set it up!!!
A
Rating: 4 out of 5
the site is very good
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A
Rating: 1 out of 5
Announced delay under 24h even with a Colissimo invoice delivery.... Order on 24/08 at 4 PM and still not delivered on 27/08!!!
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Response from clip-zip.com
Hello,
Indeed after checking the delivery tracking the package was delivered in 3 days instead of 2 days... We are sorry we depend on La Poste for the delivery of all our shipments.
They no longer guarantee the usual delivery times due to Covid19.
Since the deadlines were not respected we will refund you half of the shipping costs.
Best regards
Indeed after checking the delivery tracking the package was delivered in 3 days instead of 2 days... We are sorry we depend on La Poste for the delivery of all our shipments.
They no longer guarantee the usual delivery times due to Covid19.
Since the deadlines were not respected we will refund you half of the shipping costs.
Best regards
A
Rating: 4 out of 5
Nothing to say
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A
Rating: 1 out of 5
After buying a product of the wrong size at a supermarket, I followed the website guide to purchase another model just as ineffective for repairing the zipper of my jeans.
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Response from clip-zip.com
Hello, If you need help finding the right reference you can send us a photo of the zipper by email at [email protected] Don't hesitate to contact us if needed. Best regards
A
Rating: 1 out of 5
The clip&zip choice grid is not reliable. I had to return the parts that did not fit the backpack. The package arrived in my absence. When I tested it, the 15-day return period had passed. I still returned the lot. I am still waiting for news from them.
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Response from clip-zip.com
Hello, We indeed have a 15-day return period for products but we are flexible on exchanges, we understand that the deadline is short and sometimes deliveries are delayed. So we allow exchanges even after 15 days. However, we are surprised by your comment on 06/08 as we refunded your order on 30/06 when we received the sliders. You can therefore order the good sliders, your return request was indeed processed. If you have any questions you can write to us at [email protected] Best regards
A
Rating: 2 out of 5
The clip did not fit even though the size of the zipper is indeed the one I had identified. As for the slider, it crushed when I applied pressure with pliers to crimp it. I must not have the knack but in any case, that's 25 € lost.
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Response from clip-zip.com
Hello,
Regarding the size of the slider or the sleeve box we can help you if you have a photo of the zipper: [email protected]
However, the damaged slider cannot be replaced as it is strongly discouraged to use pliers to close the slider, it is closed with fingers with a little pressure and if the size is correct that is enough. Pliers deform the slider and also damage the teeth of the zipper.
If you need help finding the right reference you can send us a photo of the zipper by email.
Best regards
Regarding the size of the slider or the sleeve box we can help you if you have a photo of the zipper: [email protected]
However, the damaged slider cannot be replaced as it is strongly discouraged to use pliers to close the slider, it is closed with fingers with a little pressure and if the size is correct that is enough. Pliers deform the slider and also damage the teeth of the zipper.
If you need help finding the right reference you can send us a photo of the zipper by email.
Best regards
A
Rating: 4 out of 5
Good site, but I had a bit of trouble finding the right size for the zip.
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A
Rating: 4 out of 5
Ergonomic and easy to use site. Spot on video tutorials.
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A
Rating: 4 out of 5
well received my product, within the deadlines
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A
Rating: 4 out of 5
it's not easy to find the right size of zip, but the site remains quite clear.
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A
Rating: 4 out of 5
I removed one star because of the unfinished messages I received and the spam aspect to give our opinion immediately after the order.
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A
Rating: 4 out of 5
Very easy to assemble, the clip loop could be thicker.
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A
Rating: 4 out of 5
The site is clear, you can easily find what you are looking for.
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A
Rating: 1 out of 5
Sending anything. This allows the company to collect several orders before getting the right model.
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Response from clip-zip.com
Hello,
We do not understand your comment.
We have shipped the ordered products with each order.
If the customer receives the wrong slider by mistake, we replace it at our expense.
Please provide more explanations on this rating and this comment which are not justified.
Best regards
We do not understand your comment.
We have shipped the ordered products with each order.
If the customer receives the wrong slider by mistake, we replace it at our expense.
Please provide more explanations on this rating and this comment which are not justified.
Best regards
A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 4 out of 5
Perfect, I was able to repair my broken zipper.
However, I find it unfortunate to pay shipping costs twice for 2 clips received in the same package. It really doesn't weigh much....
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However, I find it unfortunate to pay shipping costs twice for 2 clips received in the same package. It really doesn't weigh much....
A
Rating: 2 out of 5
Does not work
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Response from clip-zip.com
Hello,
It may be a reference error?
Please feel free to send us a photo by email of the zipper, we can guide you to the right slider: [email protected]
You can exchange it for the correct reference
Best regards
It may be a reference error?
Please feel free to send us a photo by email of the zipper, we can guide you to the right slider: [email protected]
You can exchange it for the correct reference
Best regards
A
Rating: 4 out of 5
Always a little problem with the measurements
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A
Rating: 2 out of 5
Hello, it's not great, big problem to make it hold despite buying the same item twice, so I'm changing the closure and incurring more costs
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Response from clip-zip.com
Hello,
It is true that installing a casing and a sleeve at first can be a bit difficult.
The best is to test on a garment that you no longer use by taking several units of casing and sleeve.
The smaller and thinner the pieces are, the more they will tend to deform quickly.
The trick is to crimp little by little without forcing too hard at the beginning.
We are sorry that your repair was not successful with the replacement casing and sleeve.
We remain available if needed, do not hesitate.
Best regards.
It is true that installing a casing and a sleeve at first can be a bit difficult.
The best is to test on a garment that you no longer use by taking several units of casing and sleeve.
The smaller and thinner the pieces are, the more they will tend to deform quickly.
The trick is to crimp little by little without forcing too hard at the beginning.
We are sorry that your repair was not successful with the replacement casing and sleeve.
We remain available if needed, do not hesitate.
Best regards.
A
Rating: 4 out of 5
The site is very well made, with all the info to choose your slider, without making mistakes
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A
Rating: 4 out of 5
Fast delivery but very high prices!
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A
Rating: 4 out of 5
No problem despite Covid
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A
Rating: 4 out of 5
fast delivery so appreciated
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A
Rating: 4 out of 5
Practical site and easy to use. Perfect
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A
Rating: 2 out of 5
Terrible, it doesn't work!!!
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A
Rating: 4 out of 5
the site is clear
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A
Rating: 4 out of 5
Masks conform to the description but delivery a bit long.
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A
Rating: 4 out of 5
Well-made site, very useful products. It is just delicate to know how to choose the right zip
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A
Rating: 4 out of 5
high shipping cost ....
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A
Rating: 4 out of 5
The site is nice and clear. Order processed quickly.
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A
Rating: 4 out of 5
Functional site, very fast delivery but complicated to select the right zip
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A
Rating: 4 out of 5
fast shipping. Good quality. Rough finishes.
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A
Rating: 4 out of 5
The order is simple and well guided.
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A
Rating: 4 out of 5
good overall
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A
Rating: 2 out of 5
Delivery: the post is responsible, first delivery received 13 days after the order.
In the meantime, you sent me another one, which I also received, you told me to return it? Although the size is too big for a zipper and apparently it's the smallest! It can still be useful, I am willing to pay for the 2nd one at €6.25
Let me know how by credit card or a check?
Best regards Guy G.
The material looks good but not tested!
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In the meantime, you sent me another one, which I also received, you told me to return it? Although the size is too big for a zipper and apparently it's the smallest! It can still be useful, I am willing to pay for the 2nd one at €6.25
Let me know how by credit card or a check?
Best regards Guy G.
The material looks good but not tested!
Response from clip-zip.com
Hello,
Your review concerns a request to customer service, we invite you to contact us by email for this request: [email protected]
Best regards
Your review concerns a request to customer service, we invite you to contact us by email for this request: [email protected]
Best regards
A
Rating: 4 out of 5
Products conform to the order
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