The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Hello,
If the cursor reference is not suitable for your type of closure, it is possible to exchange it for another reference.
If you need help determining which cursor would be right, you can send us photos of your closure by email at [email protected]
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2020
Received very quickly, I haven't tried to change my clips yet... I hope it will work
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2020
Bought three times and unfortunately the experience is effective only once out of three. Product a bit expensive for the quality and especially a customer service lagging behind what is currently done.
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Response from clip-zip.com
Hello,
Have you checked with our customer service for the choice of sliders? It may be a reference problem or defective slider. We are here to help you.
Regarding customer service, we do our best to respond to all requests as quickly as possible; when we receive your exchange request, the product is sent the same day.
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
Order, advice, delivery, very good payment. I made a mistake on the model and received the one I ordered. On the site, they give you the procedure for an exchange. For me, it didn't work and I had to make a new order and keep the previous one. Fortunately, it's not very expensive. Finally, since there was a possibility of exchange, I would have liked to benefit from it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
Navigation a bit complicated, I didn't immediately find where I had to click to get the sizes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Nothing particular to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Good but explanations too limited
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Good explanations for product selection
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/01/2020
Tool provided to open the broken zip and zip that breaks during handling to lock it after installation. So, I will not order this product again.
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Response from clip-zip.com
Hello, If the slider breaks during installation, it is defective, and we replace defective products. You can contact customer service to receive a new one.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
very well explained for choosing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
The site itself is interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Very fast delivery, well done and thank you! All the info is there but a bit difficult to choose the size. A video tutorial would be welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
Very fast delivery. Product as described unfortunately the repair is not as reliable as I would have liked, my jacket continues to open by itself.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
Ingenious, but not easy to know the size of the slider, I made a mistake on my first order and I used the guide you sent with the sliders and there it was perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
Received in a different color than ordered.
Poor quality: part broken during installation.
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Response from clip-zip.com
Hello,
I see that you have contacted customer service to resolve this issue, we are sorry for the color error.
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
I can't get the right dimension yet the slider is number 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
a fast service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
I ordered 2 sleeves and 2 cases for zipper and a slider that clips, the sleeve broke and the slider escaped from the zipper every time we closed the jacket, more than 16 € wasted between the merchandise and the very excessive delivery price. The only quality is that it arrived quickly.
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Response from clip-zip.com
Hello,
Do you have stop points on the zipper? Because the sliders are not supposed to escape from the zipper.
For the broken sleeve, do not hesitate to contact customer service who will replace it for you.
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Order arrived without any problem within the deadlines
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2019
Very expensive and does not work with plastic zippers
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Response from clip-zip.com
Hello,
Our sleeve boxes work on all types of zippers: metal, plastic, nylon, and invisible. We install stops on plastic zippers almost every day, and it works without any problems.
Their price ranges from 2.90€ to 3.50€ which allows for very low-cost repairs.
Do not hesitate to send us a photo by email of your zipper, we can help you with the choice of the product or assist you with the installation ([email protected]).
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2020
I found all the necessary explanations on the site to place the order, especially the size of the slider
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Site quite clear and fast delivery, no issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Transaction compliant, quick response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
Order received in good condition but in 2 packages and in 2 shipments..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2020
I am a seamstress, I received the slider for a client's jacket. The slider broke before I could give it to the client. So no repair and I am out 11 euros from my pocket, very very disappointed
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Response from clip-zip.com
Hello, at what stage did it break? How did you open it? Several factors come into play, do not hesitate to contact customer service.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
Compliant in every way. Satisfied, simple reliable and effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Well-designed site; the interactivity is very good and I easily found what I needed; the delivery is fast and inexpensive because the ordered product is compatible with a standard letter.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
It's a shame that on the site there is no way to print a card like the one you sent me that allows you to choose the slider well. I keep this card carefully for future purchases.
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Response from clip-zip.com
Hello,
It is indeed possible to print a card from the site with the references in real sizes, identical to the one you received upon delivery.
Here is the link if needed:
https://www.clip-zip.com/fr/page/carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2019
I ordered 2 replacement sliders and received only 1. The one I received is too small because the instructions for ordering on the site are not precise enough. Very disappointed
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Response from clip-zip.com
Hello,
If your order was incomplete, please make a complaint to customer service: [email protected]
If your slider is too small, you can proceed with an exchange to receive the next size up.
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2019
I have printed the models, compared the size: too small. I ordered the next size up and it still doesn't fit.
The concept is interesting, too bad it didn't match for my jacket.
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Response from clip-zip.com
Hello,
We are sorry to hear that your trials were not satisfactory.
Please feel free to send us a photo of the closure by email: [email protected]
We can guide you to the right product.
Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2019
following the setup leaflet the product immediately broke.
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Response from clip-zip.com
Hello,
Did you use a tool to open it?
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2019
Very good. Clear and easy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2019
I wasn't sure I was getting the right case. Fast delivery as agreed.
Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2019
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
The site is smooth and clean
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