English 
A
Rating: 4 out of 5
I found what I was looking for easily.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Speed of delivery.
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A
Rating: 1 out of 5
The slider doesn't work at all, I want to return it and get a refund
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Response from clip-zip.com
Hello,
It may be the wrong size or it is a defective slider.
Do not hesitate to contact customer service to find the right slider and make an exchange if needed.
NB: returns are made within 14 days after the order date. You received a small double-sided card with your order that guides you through the return procedure.
Best regards,
Clip&Zip
It may be the wrong size or it is a defective slider.
Do not hesitate to contact customer service to find the right slider and make an exchange if needed.
NB: returns are made within 14 days after the order date. You received a small double-sided card with your order that guides you through the return procedure.
Best regards,
Clip&Zip
A
Rating: 4 out of 5
Accessible and understandable site
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
GOOD EXPLANATIONS
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A
Rating: 4 out of 5
Good, no problem
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A
Rating: 4 out of 5
Site ok
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A
Rating: 4 out of 5
Nothing to report, very good
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A
Rating: 4 out of 5
site without problems
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A
Rating: 4 out of 5
Everything is well explained.
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A
Rating: 4 out of 5
Impossible to change the delivery address when different from the billing address
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A
Rating: 4 out of 5
Clear and practical site. Order exactly matching my search. But very long delay: 10 days for 3 announced.
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A
Rating: 4 out of 5
Pleasant site
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A
Rating: 4 out of 5
Fragile in handling, but does its job
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A
Rating: 2 out of 5
My credit card was hacked by a foreign company after my order with Clip-zip. According to the bank's studies, it is not Clip-zip directly but a company that hacked Clip-zip's data. Please strengthen your security.
The product was good and in good condition but it was the wrong format (my fault).
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The product was good and in good condition but it was the wrong format (my fault).
A
Rating: 4 out of 5
The site is well made, and you are guided to order the right part without worry.
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A
Rating: 4 out of 5
Site easily accessible. The explanations are clear to make a choice
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A
Rating: 1 out of 5
I returned an item and was never refunded!!
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Response from clip-zip.com
Hello,
Yes, the refund could not be made because the product was damaged upon receipt of your envelope.
The slider was unusable, its joint was completely loose. We had to throw it away.
That is why we could not proceed with the refund of the slider.
Best regards.
Yes, the refund could not be made because the product was damaged upon receipt of your envelope.
The slider was unusable, its joint was completely loose. We had to throw it away.
That is why we could not proceed with the refund of the slider.
Best regards.
A
Rating: 4 out of 5
practical site so useful, choice and especially an effective way to choose the right clip adapted to its slide
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A
Rating: 4 out of 5
first order perfect, second a bit slow to be delivered, the product is excellent
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A
Rating: 4 out of 5
site ok, fast
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A
Rating: 4 out of 5
Very easy to use site
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A
Rating: 4 out of 5
Order made on Sunday arrived on Tuesday. Zipper of the coat operational again. To see on the duration.
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A
Rating: 4 out of 5
Nothing particular to report;
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A
Rating: 4 out of 5
The site is good.
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A
Rating: 4 out of 5
To find the clipzip to buy, better inform the help on the measuring part (between the dotted lines of the drawing or the actual width of the zipper)
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A
Rating: 2 out of 5
The choice of 3 types of zippers is insufficient. I took a motorcycle jacket because it was for a motorcycle jacket and the product is not usable.
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Response from clip-zip.com
Hello,
You can proceed with an exchange, we can help you find the right product.
Feel free to send photos of your zipper by email to [email protected]
Also check if behind the original slider you have a number written, that would indicate the right size.
The indications we give are generalities but there are always exceptions.
Don't hesitate to send us photos.
Best regards.
You can proceed with an exchange, we can help you find the right product.
Feel free to send photos of your zipper by email to [email protected]
Also check if behind the original slider you have a number written, that would indicate the right size.
The indications we give are generalities but there are always exceptions.
Don't hesitate to send us photos.
Best regards.
A
Rating: 4 out of 5
very good
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A
Rating: 2 out of 5
Unhappy with the product.
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Response from clip-zip.com
Hello, can you give us more details about what is not suitable? It is possible to make an exchange if the size does not fit. Or to make a refund. Best regards
A
Rating: 4 out of 5
good product received quickly
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A
Rating: 4 out of 5
Easy navigation but ... see below
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A
Rating: 4 out of 5
User-friendly, but not precise enough on the definition of sizes
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A
Rating: 4 out of 5
YouTube video a bit fast. You can't see well how to cut the existing zip, with what tool, where to press. 1 explanatory photo would be good. Otherwise OK
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A
Rating: 4 out of 5
Delivery as per my order. Fast delivery. A bit expensive for this item (around 10 euros with delivery)
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A
Rating: 2 out of 5
not enough explanations for changing the clips
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Response from clip-zip.com
Hello, Can you tell us the explanations you did not find? We have many articles on our site, as well as videos, but also the manual that is delivered with your order. Moreover, we specify several times on our site our availability to help you if needed. We are sorry for this comment, as we always do our best to help the customer choose the right product and use it. Do not hesitate to contact us or send us a photo of the item to be repaired. Have a nice day. Camille Clip&Zip
A
Rating: 4 out of 5
Fast as lightning!
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A
Rating: 4 out of 5
everything is well explained, package received quickly
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A
Rating: 4 out of 5
What is announced is very interesting. I am waiting to verify it
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A
Rating: 4 out of 5
Nothing to report, good transaction
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