Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

Reset filters
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2019
Order error on my part, I needed 5C2 and not 4C2.
I'm going on a trip, I'll see about a new order when I return.
Sorry, I can't give a rating.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
Choice of items. Speed of shipping. Good explanations regarding the choices to be made and the setup.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2019
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2019
EASY TO USE
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
Clear site, simple explanations, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
great, clear and thank you for the size chart
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
This material replaces the previous defective one very well. Of course, you need to choose the right type.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/07/2019
Bad
Translated reviews
Response from clip-zip.com
Hello,
You may have a reference that is not suitable for the size of your zipper?
Do not hesitate to contact us, you can exchange within 15 days.
You can also send us photos of your zipper by email, this will help us guide you to the right slider: [email protected]
Best regards
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2019
I gave one star because I couldn't give less… the clip is extremely fragile to the point that it broke as soon as it was placed on the zipper. I feel cheated and robbed, moreover I received no response from customer service after filing a complaint!!!
Strange
Translated reviews
Response from clip-zip.com
Hello,
As indicated in your other comment, we confirm that we have received your complaint from 07/07.
And we will respond to it very soon.
Thank you for your patience.
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2019
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2019
breaks on the first manipulation
Translated reviews
Response from clip-zip.com
Hello,
Our sliders are made of zinc, they are very resistant to wear and different climates.
However, when using the wrong tools or forcing too much to install them (for example, if the size is too small and you force it), it can indeed damage the slider. Especially small sliders because the smaller an item is, the more fragile it will be and it should be handled with care.
That is why we recommend every customer who needs help with installation or choosing their product to call us or send us photos by email of the zipper to be repaired.
We can guide you to the right products and we can also guide you step by step for installing a slider.
We also have many articles on the site, especially on the blog, with images and videos that can help you better understand how to install the slider.
Do not hesitate to contact us if needed: [email protected]
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
Clear site (especially regarding the different sizes of zippers) and easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/06/2019
I still have not received the package
If nothing arrives in two days I will never order from you again
Translated reviews
Response from clip-zip.com
Hello,
If you have delivery issues do not hesitate to make a complaint to customer service: [email protected]
Our letters are delivered by La Poste, sometimes they may be a bit delayed, we are sincerely sorry.
Do not hesitate to send a complaint by email so that the necessary can be done.
Best regards.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
Serious site delivery on time
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
easy access, service provided
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2019
Very good. Understandable. Fast
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/06/2019
Really too expensive.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2019
not received to date
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2019
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Fast delivery. A bit expensive.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2019
Correct
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2019
Fast shipping but expensive product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Hello, good service the small problem is the payment! I would prefer to make a bank transfer!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2019
super and fast
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
Clear, efficient, quality
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2019
Precise and with all the useful information
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Practical
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
-
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/06/2019
Not sufficiently ergonomic on a smartphone
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2019
Very fast delivery, very good product
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Fast reception - To see in use, seems solid and easy to install
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2019
Nothing to say, fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
You cannot combine different promotions like buying a certain number of products to get a free item and free shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2019
Item conforms and delivered quickly
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2019
I have never managed to find how to return my first order
Translated reviews
Response from clip-zip.com
Hello,
Just contact us by email or by phone, we are always available to inform and guide you on the site.
Moreover, we noticed you had generated your return slip correctly, as requested in our exchange conditions.
So for us, the request had indeed been made.
If you need additional help, do not hesitate to contact us again.
Best regards.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2019
Sorry. It is broken.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2019
Promotional site for products whose implementation is more difficult than announced.
Translated reviews
Response from clip-zip.com
Hello,
Do not hesitate to call us or ask for help by email!
You can send us photos of your zipper, it facilitates the exchange.
For installation, we provide, with each purchase of sliders, an installation guide with images and our contact details as well as a size guide for the sliders.
We remain at your disposal to inform you about the products or their installation.
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2019
Very good site, a lot of choices
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2019
Although horrifically expensive, the slider does not work. I had taken the time to choose the one suitable for my waterproof zipper. Avoid.
Translated reviews
We use cookies for audience measurement and improving user experience.