Customer reviews of clip-zip.com

9,1 /10

Based on 13 166 published reviews

5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 09/06/2019 à 08h41 following a purchase from 05/06/2019

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Acheteur Vérifié

Published on 08/06/2019 à 20h31 following a purchase from 08/06/2019

Not sufficiently ergonomic on a smartphone

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Acheteur Vérifié

Published on 06/06/2019 à 21h15 following a purchase from 06/06/2019

Very fast delivery, very good product

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Acheteur Vérifié

Published on 06/06/2019 à 13h43 following a purchase from 04/06/2019

Fast reception - To see in use, seems solid and easy to install

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Acheteur Vérifié

Published on 30/05/2019 à 21h23 following a purchase from 26/05/2019

Nothing to say, fast delivery

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Acheteur Vérifié

Published on 28/05/2019 à 22h10 following a purchase from 28/05/2019

You cannot combine different promotions like buying a certain number of products to get a free item and free shipping.

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Acheteur Vérifié

Published on 28/05/2019 à 11h59 following a purchase from 23/05/2019

Item conforms and delivered quickly

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Acheteur Vérifié

Published on 26/05/2019 à 08h24 following a purchase from 15/05/2019

I have never managed to find how to return my first order

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Response from clip-zip.com Published on 27/05/2019

Hello,
Just contact us by email or by phone, we are always available to inform and guide you on the site.
Moreover, we noticed you had generated your return slip correctly, as requested in our exchange conditions.
So for us, the request had indeed been made.
If you need additional help, do not hesitate to contact us again.
Best regards.

Acheteur Vérifié

Published on 26/05/2019 à 07h27 following a purchase from 22/05/2019

Sorry. It is broken.

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Acheteur Vérifié

Published on 25/05/2019 à 17h54 following a purchase from 20/05/2019

Promotional site for products whose implementation is more difficult than announced.

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Response from clip-zip.com Published on 27/05/2019

Hello,
Do not hesitate to call us or ask for help by email!
You can send us photos of your zipper, it facilitates the exchange.
For installation, we provide, with each purchase of sliders, an installation guide with images and our contact details as well as a size guide for the sliders.
We remain at your disposal to inform you about the products or their installation.
Best regards

Acheteur Vérifié

Published on 24/05/2019 à 20h05 following a purchase from 19/05/2019

Very good site, a lot of choices

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Acheteur Vérifié

Published on 23/05/2019 à 15h45 following a purchase from 19/05/2019

Although horrifically expensive, the slider does not work. I had taken the time to choose the one suitable for my waterproof zipper. Avoid.

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Acheteur Vérifié

Published on 21/05/2019 à 20h12 following a purchase from 17/05/2019

Order delivered very quickly! Great! However, perhaps the quality of the replacement stop sleeves should be slightly reviewed. The boxes are solid but the sleeves themselves are very light... But I do not regret my orders so far.

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Acheteur Vérifié

Published on 20/05/2019 à 21h50 following a purchase from 20/05/2019

Does not work on my handbag. The plastic slider opens. Too fragile.

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Response from clip-zip.com Published on 21/05/2019

Hello,
We do not offer any plastic sliders, they are all made of zinc alloy, which makes them very durable.
If your slider does not stay in place, it is either that the chosen reference does not match your closure, or that the product received is defective and in this case a replacement can be made for free.
Do not hesitate to contact customer service, you can send photos of the closure to be repaired for even more precision: [email protected]
Best regards

Acheteur Vérifié

Published on 20/05/2019 à 07h50 following a purchase from 15/05/2019

Clear site in French and easy to use with explanations.
Fast delivery by post.

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Acheteur Vérifié

Published on 19/05/2019 à 19h34 following a purchase from 13/05/2019

the site is good but a bit expensive

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Acheteur Vérifié

Published on 18/05/2019 à 16h45 following a purchase from 11/05/2019

impossible to move the slider despite several presses as indicated in the manual. red tab for opening impossible to open the slider. so I am looking for another supplier!

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Response from clip-zip.com Published on 20/05/2019

Hello,
Can you send us photos of your closure by email?
[email protected]
We can replace the slider if the one you received is impossible to open because normally it opens very easily.
Do not hesitate to contact us, we are available to help you.
Best regards

Acheteur Vérifié

Published on 17/05/2019 à 17h05 following a purchase from 26/04/2019

Material compliant

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Acheteur Vérifié

Published on 15/05/2019 à 19h52 following a purchase from 15/05/2019

No opinion

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Acheteur Vérifié

Published on 15/05/2019 à 14h45 following a purchase from 14/05/2019

Secure site for credit card payment. The registration feature for the order may be a bit slow.

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Acheteur Vérifié

Published on 15/05/2019 à 07h53 following a purchase from 14/05/2019

Good there is choice and it is well explained to place an order, I hope the delivery will be good and fast, as this is the first time I order, but maybe not the last thank you

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Acheteur Vérifié

Published on 14/05/2019 à 12h53 following a purchase from 09/05/2019

Clear information

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Acheteur Vérifié

Published on 13/05/2019 à 21h21 following a purchase from 13/05/2019

I have no opinion!!!!

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Acheteur Vérifié

Published on 13/05/2019 à 17h39 following a purchase from 07/05/2019

Zip received on May 13 while the envelope is dated 07/05/2019.
Otherwise, great, very easy to use.

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Acheteur Vérifié

Published on 11/05/2019 à 08h16 following a purchase from 06/05/2019

Fragile slider and impossible to repair my zipper, probably needed a slider of a different size..

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Response from clip-zip.com Published on 13/05/2019

Hello,
You can exchange for another slider of your choice.
If you can't figure out which product would be the most suitable for your zipper, you can send us photos of it by email at: [email protected]
Don't hesitate to contact us, we are available to help you find the right product or for any other information.
Best regards.

Acheteur Vérifié

Published on 10/05/2019 à 17h03 following a purchase from 06/05/2019

You can find what you don't have next to you

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Acheteur Vérifié

Published on 10/05/2019 à 15h17 following a purchase from 05/05/2019

nothing to complain about

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Acheteur Vérifié

Published on 09/05/2019 à 21h23 following a purchase from 05/05/2019

Good

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Acheteur Vérifié

Published on 08/05/2019 à 14h30 following a purchase from 27/04/2019

the color does not match

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Response from clip-zip.com Published on 09/05/2019

Hello,
If the color of an item does not meet your expectations, you have 15 days from receipt of the order to make an exchange.
We are sorry if sometimes colors change from one computer screen to another, do not hesitate to contact customer service if needed: [email protected]
Best regards.

Acheteur Vérifié

Published on 07/05/2019 à 15h40 following a purchase from 02/05/2019

I ordered the recommended model but it is not right.
It is too big for a plastic closure of 7.9mm

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Response from clip-zip.com Published on 09/05/2019

Hello,
Do not hesitate to send a photo of your closure by email to [email protected]
We will help you find the right slider and guide you to request the exchange of the unsuitable product.
We are at your disposal if needed.
Best regards.

Acheteur Vérifié

Published on 07/05/2019 à 09h11 following a purchase from 02/05/2019

Good and it's not expensive, now we just have to see if it lasts as long as possible. Regards

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Acheteur Vérifié

Published on 05/05/2019 à 02h03 following a purchase from 28/04/2019

great

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Acheteur Vérifié

Published on 03/05/2019 à 19h32 following a purchase from 28/04/2019

Everything is well explained to know which slider to order, and how to install it. All possibilities are well indicated.

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Acheteur Vérifié

Published on 02/05/2019 à 14h30 following a purchase from 25/04/2019

Delivery of the order and receipt of it on time, and the products are 'tip-top', nothing to complain about. I highly recommend this site, with a wide range of choices and products.

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Acheteur Vérifié

Published on 02/05/2019 à 12h11 following a purchase from 28/04/2019

Broke at the moment of clipping it, despite a very precise measurement.

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Response from clip-zip.com Published on 02/05/2019

Hello,
You can send your complaint to this address: [email protected]
Maybe the reference is incorrect or maybe the product received had a defect.
Do not hesitate to write your complaint to customer service who will provide you with a solution quickly.
Best regards

Acheteur Vérifié

Published on 02/05/2019 à 07h52 following a purchase from 10/04/2019

I am very happy with the system, it avoids changing the entire zipper, the customer service is attentive and very responsive.

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Acheteur Vérifié

Published on 30/04/2019 à 20h31 following a purchase from 24/04/2019

FAST SHIPPING BUT NONE OF THE TIPS WERE SUITABLE FOR MY ZIPPER; I KEEP THEM JUST IN CASE!!!!!

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Acheteur Vérifié

Published on 30/04/2019 à 06h41 following a purchase from 25/04/2019

Very good

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Acheteur Vérifié

Published on 27/04/2019 à 20h35 following a purchase from 25/04/2019

GOOD BUT FOR THE MEASUREMENT OF THE PRODUCT IT IS NOT EASY TO TAKE THE RIGHT DIMENSION

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Response from clip-zip.com Published on 02/05/2019

Hello, Yes it is never easy to measure to find the right slider or the right casing-sleeve. A tip is to refer to the original product, to your broken slider or to your bottom stop. Check if there is a number written on it. If for example on the original slider you have a number '5' then you also need a size 5 slider from us. You just need to determine the material of the teeth of your zipper. In any case, customer service is there to help you and guide you to the right products. You can send photos of your zipper by email and we will give you the reference of the right slider or the right stop: [email protected] Regards

Acheteur Vérifié

Published on 25/04/2019 à 21h21 following a purchase from 25/04/2019

This order is the second one, because the first one did not meet my needs

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Response from clip-zip.com Published on 26/04/2019

Hello,
Do not hesitate to contact our customer service at: [email protected], to find out how to get a refund for the first order that did not suit you.
Best regards,