Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié

Published on 26/02/2019 à 10h03 following a purchase from 11/02/2019

Effective... but a lot of hesitation to avoid choosing the wrong product despite the diagrams

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Acheteur Vérifié

Published on 25/02/2019 à 16h27 following a purchase from 21/02/2019

did not receive the right product twice

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Response from clip-zip.com Published on 26/02/2019

Hello, Do not hesitate to contact customer service at this address: [email protected] If you have not received the right products we will replace them quickly and upon simple request. Best regards.

Acheteur Vérifié

Published on 25/02/2019 à 06h14 following a purchase from 20/02/2019

Clear, explicit.

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Acheteur Vérifié

Published on 23/02/2019 à 09h52 following a purchase from 07/02/2019

I couldn't set up the item I bought and it broke...

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Acheteur Vérifié

Published on 22/02/2019 à 20h32 following a purchase from 22/02/2019

good

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Acheteur Vérifié

Published on 22/02/2019 à 18h57 following a purchase from 19/02/2019

Received relatively quickly but impossible to set up.

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Response from clip-zip.com Published on 25/02/2019

Hello, Maybe a cursor reference problem? You can send a photo of your zipper by email to [email protected] we will help you find the right cursor. You are still within the time frame to make an exchange. Best regards

Acheteur Vérifié

Published on 22/02/2019 à 15h35 following a purchase from 18/02/2019

Lack of clear information regarding the opening of the clip... I must have damaged it while trying to open it and as a result, it no longer served its purpose... My jacket went to the tailor for the replacement of the zipper and I lost 10.00 €...

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Response from clip-zip.com Published on 22/02/2019

Hello, We are sorry for this inconvenience, when you encounter a problem do not hesitate to contact us, we are very responsive. Do not hesitate to write to us at our email address to share your experience: [email protected] Best regards,

Acheteur Vérifié

Published on 22/02/2019 à 14h06 following a purchase from 22/02/2019

Easy to use

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Acheteur Vérifié

Published on 21/02/2019 à 20h22 following a purchase from 06/02/2019

speed of delivery and effectiveness of the product

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Acheteur Vérifié

Published on 21/02/2019 à 17h27 following a purchase from 02/02/2019

the product I received broke during installation

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Acheteur Vérifié

Published on 21/02/2019 à 15h06 following a purchase from 18/02/2019

Impossible to 'open' the slider: Surely not with the small red plastic wedge provided, nor with anything else (screwdriver ...). Spent half an hour and nothing moves ... Yet I understood how it works! My zipper is still not repaired and I threw nearly 10 euros in the trash! But why don't you deliver this 'open' slider, it would just need to be clipped. For me, the purchased item is defective, but that does not repair my garment! Customer service phone number does not answer ... Very disappointed!

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Acheteur Vérifié

Published on 21/02/2019 à 11h37 following a purchase from 16/02/2019

For a novice like me, I really had no problems understanding the site, then placing the order, the product arrived very quickly, the explanatory notice and the product are of good quality; Thank you for everything. Stéphane

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Acheteur Vérifié

Published on 19/02/2019 à 20h19 following a purchase from 19/02/2019

Clear and concise

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Acheteur Vérifié

Published on 18/02/2019 à 13h31 following a purchase from 11/02/2019

Negatively.

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Response from clip-zip.com Published on 19/02/2019

Hello, We are sorry to hear that the product did not suit you. What issue did you encounter?

Acheteur Vérifié

Published on 18/02/2019 à 11h55 following a purchase from 17/02/2019

First experience not good, it worked for 2 days... But I will try again, the idea is ingenious

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Response from clip-zip.com Published on 18/02/2019

Hello, It may be a reference error, do not hesitate to ask for our help by email, we will be happy to assist you! Best regards,

Acheteur Vérifié

Published on 17/02/2019 à 21h37 following a purchase from 17/02/2019

the site is good

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Acheteur Vérifié

Published on 16/02/2019 à 23h19 following a purchase from 09/02/2019

It seems to be a good product but I ordered too large and had to make a new order: review to be confirmed

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Acheteur Vérifié

Published on 15/02/2019 à 19h26 following a purchase from 10/02/2019

Disappointed with my order. 4.80 euros through the window, too bad and still at the same stage, the closure is not repaired.

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Response from clip-zip.com Published on 18/02/2019

Hello, What problem did you encounter? Do not hesitate to let us know by email, we will provide you with a solution! Best regards,

Acheteur Vérifié

Published on 15/02/2019 à 15h33 following a purchase from 28/01/2019

Listening to its customers. Very good site, I recommend

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Acheteur Vérifié

Published on 14/02/2019 à 19h28 following a purchase from 10/02/2019

Clear and simple. Easy search for materials even if you don't know anything about closures

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Acheteur Vérifié

Published on 14/02/2019 à 16h32 following a purchase from 09/02/2019

Fast delivery but the sleeve broke when I put it on ...

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Acheteur Vérifié

Published on 13/02/2019 à 19h38 following a purchase from 08/02/2019

Good

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Acheteur Vérifié

Published on 12/02/2019 à 09h39 following a purchase from 06/02/2019

delivered very quickly

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Acheteur Vérifié

Published on 11/02/2019 à 21h28 following a purchase from 04/02/2019

Nothing to report!

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Acheteur Vérifié

Published on 11/02/2019 à 06h58 following a purchase from 03/02/2019

practical and reasonably priced

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Acheteur Vérifié

Published on 10/02/2019 à 22h43 following a purchase from 06/02/2019

Nothing to report, compliant

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Acheteur Vérifié

Published on 10/02/2019 à 02h06 following a purchase from 06/02/2019

Hello, fast delivery, this site seems serious.

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Acheteur Vérifié

Published on 09/02/2019 à 21h37 following a purchase from 31/01/2019

Zippers repaired easily and saved!!! Exactly what I needed.

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Acheteur Vérifié

Published on 09/02/2019 à 07h41 following a purchase from 08/02/2019

Practical

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Acheteur Vérifié

Published on 08/02/2019 à 20h58 following a purchase from 04/02/2019

too bad it's not a built-in one, for a jacket it's better

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Acheteur Vérifié

Published on 08/02/2019 à 11h53 following a purchase from 03/02/2019

useful

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Acheteur Vérifié

Published on 05/02/2019 à 22h39 following a purchase from 01/02/2019

Nothing to report, simple clear site and compliant.
Very good therefore.

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Acheteur Vérifié

Published on 05/02/2019 à 21h08 following a purchase from 01/02/2019

Very practical to use

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Acheteur Vérifié

Published on 05/02/2019 à 08h17 following a purchase from 31/01/2019

Very good, I was able to fix myself

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Acheteur Vérifié

Published on 04/02/2019 à 23h29 following a purchase from 11/01/2019

Perfect

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Acheteur Vérifié

Published on 03/02/2019 à 14h30 following a purchase from 30/01/2019

Not very clear

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Response from clip-zip.com Published on 04/02/2019

Hello,
Could you give us more details?
What is not clear?
Do you need help finding the right products?
Don't hesitate to contact customer service for an exchange or if needed.
Best regards

Acheteur Vérifié

Published on 03/02/2019 à 07h01 following a purchase from 29/01/2019

I couldn't fix the zipper

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Response from clip-zip.com Published on 07/02/2019

Hello,
Don't hesitate to contact us so we can find a solution to your problem, we are at your disposal.
Best regards,

Acheteur Vérifié

Published on 01/02/2019 à 20h37 following a purchase from 28/01/2019

Catastrophic quality, I deeply regret my purchase.

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Acheteur Vérifié

Published on 30/01/2019 à 08h55 following a purchase from 25/01/2019

impossible to repair

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Response from clip-zip.com Published on 30/01/2019

Hello,
Do you need help installing or finding the right sleeve box size?
Feel free to send photos of your closure by email, customer service can help you quickly:
[email protected]
Best regards

Acheteur Vérifié

Published on 29/01/2019 à 22h11 following a purchase from 27/01/2019

Package received quickly. The slider works very well. Small inconvenience, a part of the latch sinks into the finger when I handle the slider. This is really not pleasant. The product loses a star for that.

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