The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The clip-zip works well, but it was difficult to remove the old one. I find you should be more precise about what kind of tweezers to use: show a larger photo on your site.
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beatrice M.
Rating: 1 out of 5
following a purchase from 06/12/2025
this is not the right one
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Devianee S.
Rating: 4 out of 5
following a purchase from 02/12/2025
Immediate refund and recommended item, received quickly
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MARTIAL D.
Rating: 1 out of 5
following a purchase from 03/12/2025
The after-sales service is non-existent.
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
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Response from clip-zip.com
Hello, We are sorry that your experience with our after-sales service was not good. We have checked and your request has normally been taken into account, with the resending of a new product. Best regards. The clip-zip team
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Catherine C.
Rating: 1 out of 5
following a purchase from 02/12/2025
Impossible to install in a durable way
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and we would like to understand more about what may have happened to help you better. Please feel free to contact us directly. Best regards. The clip-zip team
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Céline P.
Rating: 2 out of 5
following a purchase from 02/12/2025
The stop sleeve broke when I tried to put it on. Raw material not solid. Indeed, you forget to specify that you also need to look at the thickness of the fabric that makes up the zipper and not just the dimensions of the teeth. I never managed to thread the fabric into the stop sleeve because it was too tight and yet I had measured the teeth of my zip well
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that the stop sleeve did not meet your expectations and that you encountered difficulties during its use. Your feedback is valuable and will help us improve our usage advice. Please feel free to contact us if you have any questions or need additional assistance. Best regards. The clip-zip team
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FRANCK B.
Rating: 1 out of 5
following a purchase from 05/12/2025
Hello, clip placed on a Levis jeans, and well it doesn't work!!!!!!
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Nicolas D.
Rating: 4 out of 5
following a purchase from 03/12/2025
very good idea
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Michel M.
Rating: 1 out of 5
following a purchase from 01/12/2025
30 seconds broken!
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Response from clip-zip.com
Hello, We are sorry to hear that your product encountered a problem so quickly. Your satisfaction is our priority and we thank you for sharing your experience. Customer service has offered you a replacement solution, please feel free to get back to us to find a solution. Best regards. The clip-zip team
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nathalie P.
Rating: 1 out of 5
following a purchase from 28/11/2025
Not the right size and difficulties in returning for a refund
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Response from clip-zip.com
Hello, We are truly sorry to hear that you encountered difficulties with the size of your item and the return process. Your feedback is valuable, and we take it into account to improve our services. Please feel free to contact our team to assist you with your return process. Best regards. The clip-zip team
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jacques B.
Rating: 4 out of 5
following a purchase from 28/11/2025
Nothing to report
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JOELLE S.
Rating: 4 out of 5
following a purchase from 08/09/2025
Interesting
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Jean-Claude J.
Rating: 4 out of 5
following a purchase from 14/11/2025
Slider changed in 5
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Dominique P.
Rating: 1 out of 5
following a purchase from 25/11/2025
Impossible to choose the right size after 2 attempts I gave up
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our sizes has not been satisfactory. Please feel free to contact us to discuss your issue and find a solution that will suit you better. Thank you for your feedback. The clip-zip team
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Chantal D.
Rating: 1 out of 5
following a purchase from 22/11/2025
The ordered sleeve was of poor quality and broke when it was crimped.
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that you encountered a problem with the sleeve you ordered. Your feedback is very important to us, and we want to improve. If you would like to discuss your experience or find a solution together, please feel free to contact us. Best regards. The clip-zip team
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Tour C.
Rating: 2 out of 5
following a purchase from 23/11/2025
It worked for two days and then the closure loosened. It ended up at the cobbler!
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve the quality of our items. Please feel free to contact us directly if you would like to discuss your situation. Best regards. The clip-zip team
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michel V.
Rating: 4 out of 5
following a purchase from 24/11/2025
My order meets my expectations
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Jeremy R.
Rating: 4 out of 5
following a purchase from 19/11/2025
Apart from a delivery problem by the post, as usual, it seems to be working well for now
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Magdalena H.
Rating: 4 out of 5
following a purchase from 03/11/2025
The site is okay, the delivery time is short.
The French request for feedback is not optimal. The order was executed in German.
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Vincent D.
Rating: 4 out of 5
following a purchase from 02/11/2025
Fast and efficient
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David D.
Rating: 1 out of 5
following a purchase from 20/11/2025
It didn't hold despite following the installation instructions
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable to us in order to improve the quality of our items. Please feel free to contact us directly to discuss your situation. Best regards. The clip-zip team
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Thilo M.
Rating: 4 out of 5
following a purchase from 19/11/2025
This clipper that I received as a goodwill gesture fit better than the previous one which didn't work at all. The optimal one was the one I received in 2024. In conclusion, both that I received in 2025 are not as good as the one from 2024.
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marc B.
Rating: 4 out of 5
following a purchase from 19/11/2025
Repair done, but difficult. The measurement I took led me to a size that turned out to be too big. I returned it, and I was fully refunded, then I ordered the smaller size. This dimension worked but was difficult to mount because it is tight. For an instrument cover.
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Tatjana M.
Rating: 1 out of 5
following a purchase from 29/10/2025
I am disappointed
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Marie-Dominique D.
Rating: 1 out of 5
following a purchase from 01/11/2025
Impossible to install on a sports bag unless you undo the seams which will be impossible to redo.
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Eric S.
Rating: 1 out of 5
following a purchase from 17/11/2025
very poor quality product breaks during setup
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Nicole B.
Rating: 1 out of 5
following a purchase from 17/11/2025
Not satisfied, impossible to repair the zipper of my coat. The parts were difficult to set up and then pinch. nothing held and finally after several attempts they broke. I do not recommend
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nicolas B.
Rating: 4 out of 5
following a purchase from 16/11/2025
Ease of setup, a bit expensive though.
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Gérard L.
Rating: 1 out of 5
following a purchase from 29/10/2025
The product does not work and after several follow-ups to return it, still no response
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Christiane A.
Rating: 1 out of 5
following a purchase from 12/11/2025
Unnecessary purchase. The part that goes into the slider broke in two lengthwise when tightening. But it gave me the idea to dismantle this part of the zipper on an old jacket and I was able to fix myself.
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Alexandre I.
Rating: 4 out of 5
following a purchase from 08/11/2025
it's great to be able to change this small part of my musical instrument case. I had to change 3 clips, it still ends up being a bit expensive in the end.
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Geneviève D.
Rating: 4 out of 5
following a purchase from 25/10/2025
I was able to easily consult the entire range of products offered for zipper repairs
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Barbara F.
Rating: 4 out of 5
following a purchase from 22/10/2025
I don't speak good French. Excuse me
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Sven S.
Rating: 1 out of 5
following a purchase from 08/11/2025
At first, the instructions for measuring the right zipper size seemed very helpful. Unfortunately, disappointment followed: Although the measured size was delivered, the replacement zipper did not fit the original zipper slider. Additionally, I found the return to a somewhat untrustworthy address in Saarbrücken problematic. I sent both parts back, but even after a week and a half, I have not received a refund of the purchase price. Overall, I am very disappointed and did not expect such difficulties. Very unfortunate.
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Aurélie G.
Rating: 4 out of 5
following a purchase from 27/08/2025
Very good with the sheet to choose the zipper model :)
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etienne D.
Rating: 4 out of 5
following a purchase from 06/11/2025
nothing to say, this is the 2nd jacket saved
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JEAN J.
Rating: 4 out of 5
following a purchase from 04/11/2025
very very good product but expensive
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Claire D.
Rating: 4 out of 5
following a purchase from 19/10/2025
Super product. Template provided to determine the reference but delivery time of 3 weeks.
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Sonja K.
Rating: 1 out of 5
following a purchase from 01/11/2025
I cannot evaluate the product because it was not delivered to me. Requests to customer service remain unanswered. I would not order there again. Ich kann das Produkt nicht bewerten, weil es mir nicht geliefert wurde. Nachfragen beim Kundenservice werden nicht beantwortet. Ich würde dort nicht wieder bestellen.
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Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 31/10/2025
The product is effective if the zipper has all its teeth in good condition. Sometimes out of stock on certain models. Too bad for additional shipping costs.
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