The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Well-made site, easy to use, fast delivery and customer reviews are helpful but it's not easy to choose the right model when the zipper no longer closes and I couldn't reach anyone on the phone, the line was busy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2018
Accessible and simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
Easy to use. Very fast delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/02/2018
I ordered 2 sliders and the smallest one broke
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2018
Relatively fast delivery. The sliders work well and seem very durable. Be careful to choose the right size and type of zipper. Only downside: the very high price. But I was absolutely attached to my coat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
Good site with clear tutorials.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2018
Lacks a bit of clarity
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
Fast delivery without problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
the site is very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2018
A little clearer in the product descriptions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2018
very efficient in terms of delivery
the slider principle is appealing in theory
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2018
After sending a photo of the damaged coat closure, I was guided by someone on the model to buy as soon as possible and I want to thank the service for its quick response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2018
Does the job and seems sturdier than the original slider.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2018
I was well served, but when I wanted to get a refund, it was rather complicated to find the information indicating that the shipping costs for purchase and return would not be refunded
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/01/2018
Random slider choice...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
Choosing the slider is easy and quick thanks to the printable guide. Delivery within the announced deadlines by regular mail.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/01/2018
15 days delay is too much. Item already repaired when the order arrived.
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Response from clip-zip.com
Hello Tirouan,
We are sorry for the inconvenience caused. Our orders are prepared every morning and shipped the same day, generally the delivery time is very short.
The postal services handle the delivery of our sliders, we cannot deliver our packages ourselves. Delivery delays are beyond our control.
We always advise our customers to order with tracked mail, for more security and to have visibility of the entire shipment of the order.
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2018
Serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Maybe a little effort to be made on order tracking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
Fast and efficient. Shipping costs a bit expensive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2018
I am not satisfied, this is the second order I place, and despite the size chart it does not match, moreover I am delivered each time a different color than black!!!
REALLY NOT SATISFIED despite a fast delivery
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Response from clip-zip.com
Hello Nathalie,
We are sorry that the ordered items do not meet your expectations. Our boxes/sleeves were out of stock for the black color but we have now received this color, so we can deliver it to you without difficulty.
Regarding the exact size, have you already sent a photo of the zipper by email?
This will help us determine the model you need to buy. Almost all zippers are standard size, just like our products, so we should be able to find the one you need! Don't hesitate to contact us.
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2018
Although really practical and quickly set up, although it replaces often expensive sewing work, this product could be sold a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
Good to know, avoids changing the slider!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
Very good service and fast delivery, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2018
1st recent order not enough hindsight but received my order very quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2018
shipping costs a bit high and product a bit expensive
otherwise very well done and serious site
fast and perfect delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2018
ease of search, ease of ordering, good packaging and respect for deadlines
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/01/2018
Very disappointed, it is not compatible at all
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Response from clip-zip.com
Hello Xavier,
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2018
Effective and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Quite clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2018
No review given the result of my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
Very serious the order arrived quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
Ingenious system and very fast order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2018
fast shipping and conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2018
good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2018
I ordered while paying very close attention to the measurement... result it does not match.. Anyway an unnecessary expense
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Response from clip-zip.com
Hello,
Do not hesitate to contact customer service at this email address: [email protected], who can help you find the right cursor.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2018
fairly clear, but lacks one or two pieces of information regarding the exact way to take measurements you have to search for this information. If this could be available automatically when looking at sliders it would be perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2018
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2017
Easy to use
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