Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2017
Useful
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2018
Fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2018
Good explanations with the printable sheet, a bit of hesitation to make a choice on the nylon zipper. Shipping costs charged 3.50 euros, reality much simpler 1.24 euros, to improve.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2018
products a bit expensive but quick order and delivery quality product easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2018
Product conforms to the order and received quickly the reference card super practical it avoided me from ordering the wrong cursor. Simple assembly and quick installation.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2018
Cursor too large, the indicated measurements were not clear... I ordered a smaller one
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Response from clip-zip.com
Hello,
We try to provide all the necessary information on our website, we even put a reference card that can be printed and is in real size so that customers can orient themselves in their choice of cursor.
If despite everything the choice becomes complicated we always advise sending an email with a photo of the zipper to be repaired and the exact measurements of its teeth.
We hope to see you again soon for a new order!
Do not hesitate to contact us for any questions regarding the sliders or boxes/handles.
See you soon.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2017
despite a little delay the package has arrived
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2018
Good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2017
I only received part of the paid order, I left a message and received no response
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Response from clip-zip.com
Hello,
Were you able to reach customer service? Here is the email address [email protected], feel free to call us at 03.55.87.06.67.
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
No problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
Good logistics service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
good (maybe improve the information on the different sizes of the products).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
My order was a week late and the ordered item (size selected referring to the site's recommendations) did not match what I wanted.
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Response from clip-zip.com
Hello,
Were you able to request an exchange for the item that was not right? Don't hesitate to ask our customer service for advice, they can help you find the product you need.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/12/2017
Out of 4 sliders purchased, only one works. I am very disappointed with your product and will never buy again, unless you manage to make your products work on my items...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2018
Very responsive site
Fast shipping
However, it is difficult to ensure the correct size to order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2017
While I have not received my order despite various messages asking if it can be sent to another address
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2018
Intuitive site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Delivery times a bit long (out of stock announced after placing the order) however very good products
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/12/2017
Not enough information about the product, not enough details on the installation of the zipper. Result not used, returned in the lost delivery pouch 18€ I had not ordered the stop at the bottom of the coat. It's my fault. Too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2017
practical friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2017
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2018
I like this site, the problem comes from us, the ordered part is too small. Otherwise, impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2017
Practical and quick
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/12/2017
Still nothing received order placed more than two weeks ago....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2018
Unnecessary order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2017
it would be preferable to charge the amount once the order is received
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/12/2017
The advice for measuring the slider size is incorrect, I followed the recommended steps point by point and it turns out that the slider is way too small. I am very disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
good site quick choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2017
correct site. Delivery times not too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2017
Practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2017
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
interesting, clever, very good explanations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2017
clear site, easy to use
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/12/2017
received the item quickly and assembled according to the recommendations, but does not work better than the original! The slider is intact and the measurements are good. I am very disappointed, especially since I did not receive a response/support from the seller.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2017
order not received, not serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2017
N/A
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2017
simple quick and correct
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