Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2017
Very good products, a bit expensive but super practical.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2017
Not being a professional seamstress, it's very difficult to choose the right size, that's what happened to me, I had to place another order.
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Response from clip-zip.com
We are well aware that it is not easy to find the right reference, which is why we have set up a printable card that will allow you to find the right slider very easily before your order. https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2017
Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
On your site, the explanations for ordering the right slider are not very clear, so I didn't order the right sliders and I will have to place a new order and pay for shipping again.
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Response from clip-zip.com
Have you thought about contacting our customer service to find the right Zlideon slider for your zipper? Please note that you can exchange your product. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2017
3B, it's the smallest for plastic zippers and it doesn't work.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2017
The product is smart, meets a real need, and is fundamentally 'eco-friendly', as it helps extend the life of equipment affected by premature obsolescence. However, your site could provide more details on how to measure the zipper, which is a delicate step in the process. Anyway, congratulations on the concept and its realization!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/04/2017
I wanted to change the zipper slider of an inflatable spa. Maybe the problem lies with the zipper itself, but the slider doesn't work, so I can't give a good rating to this product.
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Response from clip-zip.com
Have you thought about contacting our customer service to find the right Zlideon slider for your zipper? Please note that you can exchange your product. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2017
Well-made site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2017
Fast
Product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2017
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2017
The site remains a site as for the products it's the best!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/06/2017
Unfortunately after a 2nd order to get the right corresponding size, I couldn't repair a diving suit zipper
somewhat disappointed!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2017
Good. However, finding the right product is not obvious. My slider is too small while the closure seemed to match the pattern proposed by the site. A bit of knowledge in zippers is needed.
Overall happy to know this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2017
Good site, good help in choosing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
The first slider ordered was not the right one (the zip to be repaired was between two sizes). I proceeded with an exchange: quick and without problems.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/05/2017
Despite the photos sent, I was very poorly advised by customer service
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Response from clip-zip.com
We are sorry for your bad experience with customer service. We take your comment into account to improve our service and our advice to our customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
Practical site to find the appropriate item
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/05/2017
Very bad
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Response from clip-zip.com
Thank you for your order. In order to improve our online sales service, we would like to know more about your bad experience during your purchase. What negative point do you give for your rating?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2017
Clear site. Essential and precise information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2017
This product is very good, but I would advise checking your measurements before ordering. Following my mistake, the replacement of the sliders was faster than the first delivery. Well done!
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Response from clip-zip.com
To avoid any mistakes, we recommend printing the reference card to compare and choose the right slider for your closure. See the page: https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2017
practical but not easy to find the right slider size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2017
Ultra fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Ideal for not throwing away a jacket or pants. Small problem with the receipt of the package that never arrived. A second shipment was quickly made. Impossible to know the origin of this problem (post, carrier or other)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2017
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2017
Fake. Doesn't work. Very disappointed.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/03/2017
I have returned the received slider because it cannot be installed. Probably a size error, specifying the model that would fit. Since then no news..... I therefore request a refund for this order, if I cannot have the correct model, ...while still preferring to have the requested item.... waiting for a quick response from you.........
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Response from clip-zip.com
We have received your slider, we are waiting for your payment for the price difference. Once this is settled, we will ship the new slider reference as soon as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/05/2017
I sent 1 email to customer service to inform them of the problem I had with the received item!!!
This service didn't even have the decency to reply to me!!!!!
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Response from clip-zip.com
Your message has been received and taken into account. We are sending you a new slider today.
We apologize for this bad shopping experience, which is very rare due to the high quality of our product.
Thank you for your order.
Best regards,
Customer Service - Zlideon France
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
The new closure fits perfectly. Easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
simple easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
none
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Very good site and easy to use full of information to make a good choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Maybe a little more detail on the proposed sliders !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Order received very quickly and repair of the faulty zipper without any problem. Now we need to see over time if it holds. I saved a motorcycle jacket.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2017
offers a very wide choice of sliders, it's very practical for repairs, I recommend!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2017
Order not yet received.
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Response from clip-zip.com
If you still haven't received your order, please contact customer service (this is likely due to a delivery error by La Poste):
https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
Very effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2017
fast and simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
Precise, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good
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