The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The product seems great so I definitely give 5 stars, however, it's been 10 days since I placed my order and I still haven't received anything. I contacted customer service which apparently is very conscientious and is proceeding with a second shipment. To be continued
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2017
Easy and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
easy to use and you can find all the information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
very good, quick response and necessary information to make your choice easily available.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2017
Great perfect winter pool cover repair done in 20s. It's magic!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2017
Reliable site, very fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2017
unfulfilled commitments: the order placed and paid on March 24 before 12pm, should have been prepared and shipped the same day... in reality it was only shipped on March 30, postmark as proof. This did not prevent the company from indicating that the shipment was made on the 28th (which is why the communicated number was unknown to the post until March 30) What is the point of choosing a priority tracked mail, if the work is not done in advance and false information is given?
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Response from clip-zip.com
We indeed had a delivery delay to this day due to a logistics problem. Please excuse us. It remains surprising that the dispatch from the post only took place on the 30th.
We will do what is necessary for you to be reimbursed for your
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2017
Well received my order, however it took quite a long time (almost 2 weeks) for a trip from France to Switzerland. Customer service was responsive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2017
Fast delivery
Very practical products!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
I find what I need
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
Serious shop.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2017
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/03/2017
I did not receive the right product and the right quantity
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Response from clip-zip.com
Hello,
The customer service will contact you directly and send you the correct package as soon as possible.
We apologize for this encountered error.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2017
Very clear site to make a coherent choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
Quick processing of my order, the problem for me was the choice of the size of the pull tab which turned out to be too large in this case. I ordered one size down.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Good. When a color is not available, it should be marked on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2017
Knowing nothing about haberdashery, the site allowed me to quickly find the item I needed. The assembly is simple.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
Site ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2017
A bit difficult to access, when you don't know the site, it would be better to start with the small document that gives the different sizes of closures...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
****
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
INTERESTING PRODUCT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Clear and practical site but why be obliged to create an account for a small purchase?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2017
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2017
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2017
Site that I would not recommend... because of a bad experience!
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Response from clip-zip.com
This is most certainly due to the size of the slider being larger than the closure. You could have easily proceeded with an exchange and contacted our customer service. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
Order delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Easy to access and simple to use for ordering
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/02/2017
Received one pack instead of the two paid. Complaint made with invoice support several days ago. No response!...
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Response from clip-zip.com
Please excuse us for this error in delivery, it may be due to an oversight or a stock shortage in which case the product will be delivered to you late. We are directly contacting customer service to resolve this error as soon as possible. Thank you for your purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very good slider, this clips correctly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
The principle of being able to repair zippers is really great. For now, the only downside I have is that I didn't find it easy to find the right slider. I bought 3 to find the right one. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2017
1st review "bad" justified but refused publication? without explanation. Therefore 2nd very bad review
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Response from clip-zip.com
Your first review was indeed refused by the moderation service of the company "AvisVérifiés" because it was not related to an experience of use on the site. For any questions following your order, please contact our customer service directly. Presenting our apologies for this bad experience. The IT Service - Zlideon France
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
Just the delivery problem... I don't know if the first shipment got lost, but my order took days to arrive. Otherwise, I installed my first zipper without any problem. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
A bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
The explanations are clear, the customer service is responsive and the product is of good quality, unfortunately it did not give a second life to my zipper.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very useful. A bit expensive. Size instructions not very precise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
The procedure for measuring the width of zippers for choosing models could be more explicit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
good
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