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G
Rating: 1 out of 5
The product does not work and after several follow-ups to return it, still no response
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 1 out of 5
Unnecessary purchase. The part that goes into the slider broke in two lengthwise when tightening. But it gave me the idea to dismantle this part of the zipper on an old jacket and I was able to fix myself.
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A
Rating: 4 out of 5
it's great to be able to change this small part of my musical instrument case. I had to change 3 clips, it still ends up being a bit expensive in the end.
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G
Rating: 4 out of 5
I was able to easily consult the entire range of products offered for zipper repairs
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B
Rating: 4 out of 5
I don't speak good French. Excuse me
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S
Rating: 1 out of 5
At first, the instructions for measuring the right zipper size seemed very helpful. Unfortunately, disappointment followed: Although the measured size was delivered, the replacement zipper did not fit the original zipper slider. Additionally, I found the return to a somewhat untrustworthy address in Saarbrücken problematic. I sent both parts back, but even after a week and a half, I have not received a refund of the purchase price. Overall, I am very disappointed and did not expect such difficulties. Very unfortunate.
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A
Rating: 4 out of 5
Very good with the sheet to choose the zipper model :)
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E
Rating: 4 out of 5
nothing to say, this is the 2nd jacket saved
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J
Rating: 4 out of 5
very very good product but expensive
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C
Rating: 4 out of 5
Super product. Template provided to determine the reference but delivery time of 3 weeks.
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S
Rating: 1 out of 5
I cannot evaluate the product because it was not delivered to me. Requests to customer service remain unanswered. I would not order there again. Ich kann das Produkt nicht bewerten, weil es mir nicht geliefert wurde. Nachfragen beim Kundenservice werden nicht beantwortet. Ich würde dort nicht wieder bestellen.
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J
Rating: 4 out of 5
The product is effective if the zipper has all its teeth in good condition. Sometimes out of stock on certain models. Too bad for additional shipping costs.
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K
Rating: 1 out of 5
The item does not work
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E
Rating: 1 out of 5
Good day
I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
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I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
O
Rating: 1 out of 5
Not good quality,
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U
Rating: 2 out of 5
Delivery top, but slider did not fit and was returned. Credit has not yet been issued.
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É
Rating: 1 out of 5
Could not get this slider on my chest zip of my windsurfing wetsuit...
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D
Rating: 1 out of 5
Does not work.......
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M
Rating: 2 out of 5
1st defective item received.
After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
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After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
T
Rating: 4 out of 5
Everything worked perfect with the product itself. Shipping time far away from Amazon, but partly caused by a missing digit for the shipping address.
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B
Rating: 1 out of 5
I had downloaded the template to determine the model to buy, quickly received the product, oh surprise, it does not work at all... After inserting the slider, clipping the whole, the system is dysfunctional, cannot engage both sides of the zipper... I do not understand why, the size is correct...
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and we would like to better understand what happened. Please feel free to contact us directly so we can help you find a solution. Best regards. The clip-zip team
P
Rating: 2 out of 5
Fast delivery. Nothing to complain about on that side;
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are delighted that you appreciated the speed of delivery. If you encounter a problem with our products, please feel free to contact us by email to find a solution. Best regards. The clip-zip team
O
Rating: 4 out of 5
First order to repair a motorcycle leather zipper very satisfied did not need to change the complete zipper which is overpriced
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C
Rating: 2 out of 5
I ordered a slider for repairing a nylon spiral zipper size 5 C and I received a size 5 slider (just that) too small. According to the template chart downloaded from your site, it seems to me that the slider sent (no. 5) is for metal or plastic zippers. I requested an exchange which is taking a long time to arrive........Otherwise, despite this incident, the delivery went well.
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J
Rating: 4 out of 5
Easy order, well explained website. The product delivered what it promised, easy and quick handling. I ordered from Germany, delivery took a bit.
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A
Rating: 4 out of 5
good
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E
Rating: 1 out of 5
My order has not yet been delivered, to this day !!!!!
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Y
Rating: 4 out of 5
Good, no problems to report.
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P
Rating: 1 out of 5
fragile material... breaks right away....
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E
Rating: 4 out of 5
No comment
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F
Rating: 4 out of 5
Very good for plastic closures. For nylon, not so much
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E
Rating: 4 out of 5
In line with my expectations, fast delivery time
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F
Rating: 4 out of 5
Good product, shipping a bit expensive unfortunately
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A
Rating: 2 out of 5
Perhaps I had bad luck but two times I ordered a zipper according to the measurements but both times it didn't work.
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L
Rating: 4 out of 5
Quick handling of the problem regarding my order.
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J
Rating: 4 out of 5
Very good, allows to easily 'save' a zipper but very expensive.
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M
Rating: 4 out of 5
Replacement of a zip that no longer had a pull tab. Easy to open clasp and easy to put in place. Very quick replacement. The only downside is that it catches a little on the closure. But it allowed me to extend the life of my bag. I really recommend!
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J
Rating: 1 out of 5
Fast service but despite the right size it doesn't work properly....
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J
Rating: 4 out of 5
Pleasant and simple site, fast delivery
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V
Rating: 1 out of 5
A purchase for nothing I bought a new zip And then there you go
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