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A
Rating: 4 out of 5
Easy to access and simple to use for ordering
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 4 stars
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Rating: 2 out of 5
Received one pack instead of the two paid. Complaint made with invoice support several days ago. No response!...
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Response from clip-zip.com
Please excuse us for this error in delivery, it may be due to an oversight or a stock shortage in which case the product will be delivered to you late. We are directly contacting customer service to resolve this error as soon as possible. Thank you for your purchase.
A
Rating: 4 out of 5
Very good slider, this clips correctly.
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A
Rating: 4 out of 5
The principle of being able to repair zippers is really great. For now, the only downside I have is that I didn't find it easy to find the right slider. I bought 3 to find the right one. Thank you
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A
Rating: 1 out of 5
1st review "bad" justified but refused publication? without explanation. Therefore 2nd very bad review
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Response from clip-zip.com
Your first review was indeed refused by the moderation service of the company "AvisVérifiés" because it was not related to an experience of use on the site. For any questions following your order, please contact our customer service directly. Presenting our apologies for this bad experience. The IT Service - Zlideon France
A
Rating: 4 out of 5
Just the delivery problem... I don't know if the first shipment got lost, but my order took days to arrive. Otherwise, I installed my first zipper without any problem. Thank you.
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A
Rating: 4 out of 5
A bit expensive
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A
Rating: 4 out of 5
The explanations are clear, the customer service is responsive and the product is of good quality, unfortunately it did not give a second life to my zipper.
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A
Rating: 4 out of 5
Very useful. A bit expensive. Size instructions not very precise
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A
Rating: 4 out of 5
The procedure for measuring the width of zippers for choosing models could be more explicit.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
good
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A
Rating: 1 out of 5
The site and explanations seem clear, but the sizes offered do not correspond to the reality of the existing closures.
Very disappointed after 2 orders.
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Very disappointed after 2 orders.
Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
Please note that it is possible to return the product.
Please note that it is possible to return the product.
A
Rating: 1 out of 5
The slider broke after 2 months, and as a commercial gesture, the shipping cost of 2 euros was refunded.
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Response from clip-zip.com
Hello, we are sorry for this bad experience, very few of our customers give negative feedback on the quality of the slider. Unfortunately, since the 15-day period has passed, we can only cover the shipping costs as a gesture.
A
Rating: 4 out of 5
Simple and practical
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A
Rating: 4 out of 5
to visit
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A
Rating: 4 out of 5
Fast delivery. Material conforms to the order.
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A
Rating: 1 out of 5
On my first order, the zip worked very well on a light jacket, but this time, for a motorcycle jacket, the zip did not withstand the second use. useless and broken zip!! and since I removed the original one, the jacket is to be thrown away... I am furious
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
A
Rating: 2 out of 5
The site, the delivery, and the exchange of the slider are all perfect, except that the slider did not repair my broken zipper!
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
all good
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A
Rating: 4 out of 5
Interesting
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Not easy to make the right choice on the first order otherwise everything is correct.
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A
Rating: 1 out of 5
I returned my order and asked for the same item in a smaller size. Not only have I received no news, but I have received nothing. I find the shipping very long. still nothing received on 14/02/2017.??? Since mid-January!
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Response from clip-zip.com
Hello, thank you for your order. We are sorry for this delay which surprises us, we are looking into it with customer service and will get back to you as soon as possible.
A
Rating: 4 out of 5
The site is well made and allows you to know the model you need for your purchase.
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A
Rating: 4 out of 5
very good site
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Not easy to find the right size but when you do, it's a great solution to save duvets!
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A
Rating: 4 out of 5
Simple, fast, effective
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A
Rating: 4 out of 5
Not always easy to find the right size for the shuttles
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A
Rating: 4 out of 5
Easy and very effective
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A
Rating: 4 out of 5
Practical
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A
Rating: 4 out of 5
Well-made site, but it should indicate the actual tolerances of the products. I ordered a 5B-2 without being sure it would fit because my measurements were 'out of spec'. But everything went well and the product is really easy to implement and effective. A larger choice of colors would be a plus.
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A
Rating: 4 out of 5
Always happy with the sliders, it's perfect, I was able to repair a combination and a fleece jacket.
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A
Rating: 4 out of 5
Super tip for repairing zippers. However, be careful with the size calculation, I made a mistake. That said, return and exchange ultra fast. Good deal!
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A
Rating: 4 out of 5
For me, it's great. The sliders are very helpful!
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A
Rating: 1 out of 5
It's not made for children, they can't pull up the zipper, for us it's money wasted, forced to change the zipper, so double expense
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Response from clip-zip.com
If the Zlideon slider is difficult to handle, it may be wise to lubricate the zipper with soap or with our maintenance gel: https://www.boutique-zlideon.fr/curseurs-zlideon/16-gel-d-entretien.html