Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
Very good product!! Ideal for replacing a broken closure...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2017
A real Aladdin's cave of the slider. A complete and very clear service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
No particular problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2017
My order arrived on time and the explanation provided is easy to understand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2017
Fast, reliable, saved down jacket
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Good...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
site quite explicit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2017
Well explained
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2017
good quality, a lot of choice for different zipper models. Only downside: expensive shipping if you are a private individual and only order one item!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2017
Easy to use. Fast, reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2017
Received on time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/01/2017
Dimension problem yet taken according to the instructions appearing on the site. So very expensive for a slider that does not correspond....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
normal, but do not put a phone number to call it's long and not very precise
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2017
Impeccable, fast delivery, the zipper is repaired in less than a minute, it's impressive! Nothing to complain about except that it was a bit complicated for me to choose the right one, I felt like my measurements did not match those that were proposed, I chose by default, but fortunately it was ok.. and as a result, very relieved to find my down jacket!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2017
very fast, very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2016
Could be more intuitive
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/01/2017
doesn't work
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Response from clip-zip.com
Do not hesitate to consult our help page and the video for more information:
https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2017
Nothing to report - Serious and efficient
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/11/2016
The advice given for choosing the product turns out to be irrelevant, leading the customer to bitter disappointments.
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Response from clip-zip.com
Do not hesitate to consult our help page which offers you 3 solutions to find the right slider for your zipper:
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2016
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2016
I think the choice table for the fasteners is not clear enough regarding the difference between plastic and metal, as the same can be compatible with both, then the way to take the measurements may not be precise enough, otherwise the after-sales service is perfect. In short, do not hesitate to ask for advice before purchasing if you have doubts..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2017
Very good product, however quite expensive for a zipper 11.35€
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/08/2016
the product sold worked for a day
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2016
Very practical. Too bad the golden color doesn't exist.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/12/2016
The first one ordered (4C) was too small. No need to return it, given the time lost going to the post office and the related costs. So I ordered a larger one (5C). I will skip the fact that to get one, I had to change color. Upon opening, the plastic tabs bent. Once opened, the slider had a bent appearance. No way to close it again. So, 20€ spent and a garment still unusable.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2016
Very expensive! Very long delay due to stock shortage! We are asked to measure a closed zipper (unless we have to buy again, it means it is broken and therefore probably open!!!) Shipping costs are overpriced!
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Response from clip-zip.com
Thank you for your order. We are sorry for our stock shortages on certain products at the end of this year, we had more sales than expected. The prices of our products are in line with their quality. To help you with the use of your Zlideon slider, feel free to consult the page on our site: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2016
Very good. Fast delivery. Just a bit complicated to measure the exact size needed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2016
Due to a misestimation on my part, the model I ordered did not match. I sent an email to ask how to exchange it, but I never received a response. This is very regrettable as I left for a trip on December 31 for a duration of 2 months without being able to repair the zipper of my bag. 10.95 euros spent for NOTHING.
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Response from clip-zip.com
Please excuse us for this abnormal delay in responding to your request. I am forwarding your message to customer service.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2016
I ordered brass color but received black. And the size is too small. Difficulty in taking measurements. After reading various blogs, the products are unconvincing.
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Response from clip-zip.com
We are sorry for this bad shopping experience. Have you thought about contacting our customer service due to the delivery error?
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/12/2016
I paid send letter MAX I received my package in green letter and the cursor did not match the one ordered
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Response from clip-zip.com
We apologize for this delivery mode error, we offer you free shipping for your next order. Do not hesitate to contact our customer service to find the right cursor.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/03/2016
when you take the measurement on the zipper and the slider doesn't work, you can't give a good rating
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Response from clip-zip.com
Sorry for this bad shopping experience. Don't hesitate to contact our customer service for more information in choosing your Zlideon slider.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2016
Very professional customer service, quick exchange and refund of return fees but not precise enough at the beginning to choose the right slider size.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/05/2016
the product sold is not suitable
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/02/2016
At first, a very good idea. But then, I couldn't get it on! Was it the right model, I don't know because it's hard to get an idea to order the right model.
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2016
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2016
good fast efficient site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2016
full of practical things
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2016
Well-organized site
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