The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Very good idea for repairing a caravan awning door closure. Only small downside, the slider tends to reopen because my closure was a bit hard to maneuver.
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Oliver W.
Rating: 4 out of 5
following a purchase from 18/06/2025
Hello, I returned it and I have not yet been refunded because it is too big. You used new names for the zippers, which was incorrect. I need the same zipper in size M, one size down. Unfortunately, this size seems to be out of stock. I would be happy to receive the correct one. Best regards, Oliver Wolber
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Hervé W.
Rating: 4 out of 5
following a purchase from 23/06/2025
In line with my expectations
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Pierre R.
Rating: 4 out of 5
following a purchase from 22/05/2025
Assembly done as expected in the instructions, good, but after 2 uses the zipper derails again..... what to do?
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DIDIER G.
Rating: 2 out of 5
following a purchase from 26/05/2025
What I received does not correspond to what I thought I had ordered. In the remarks, I specified an address where I wanted the package to be delivered and this was not taken into account.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to learn that your order did not meet your expectations. Please feel free to contact us by email if you wish to exchange or for anything else. Regarding the address, it should normally be entered directly in the 'Delivery Address' section. We sincerely apologize for this issue encountered. Best regards, The Clip-Zip team
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Baptiste L.
Rating: 4 out of 5
following a purchase from 29/05/2025
Good overall impression, despite a customer service issue with the parts I had bought for my zipper, I was perfectly taken care of and was able to receive the supplies again to carry out my repair (I only had to pay the shipping costs for customer service). One should not tighten too much when making the repair, lest the supplies break. I am nonetheless satisfied with this company and the products delivered... Thank you for the various support.
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Nicole S.
Rating: 4 out of 5
following a purchase from 09/05/2025
After initial difficulties, it worked with the help of the service. Now the zipper works again, not like an original, but it serves its purpose.
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Carolin R.
Rating: 1 out of 5
following a purchase from 20/05/2025
The zipper replacement broke very quickly.
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Response from clip-zip.com
Good day, Thank you for taking the time to share your experiences with us. We apologize for the problem we had with our product. Please contact us by email so that customer service can assist you. Best regards, The clip-zip.com team
J
Josiane K.
Rating: 4 out of 5
following a purchase from 07/05/2025
Delivery time by post quite long - more than 4 weeks. Excellent quality material.
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Bernard D.
Rating: 2 out of 5
following a purchase from 21/05/2025
The material does not work with the closure. However, I checked the size and nature of the notches three times. Originally, it is a Norwegian garment.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Please feel free to contact us by email for additional advice when faced with such a problem. Best regards, The clip-zip.com team
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Franz Josef M.
Rating: 4 out of 5
following a purchase from 19/05/2025
very good
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Baptiste L.
Rating: 4 out of 5
following a purchase from 17/05/2025
Easy ordering process. Products received quickly. Unfortunately, I broke the first replacement stop delivered with the sleeve by tightening it too hard (you have to know this, be careful this part is relatively fragile due to design finesse). So customer service, quick return of the product (shipping costs at my expense but that suits me). I was therefore able to finalize my repair while being careful not to make the same mistake again. I would therefore recommend Clip-zip without difficulty.
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Roland I.
Rating: 2 out of 5
following a purchase from 04/05/2025
Did not fit.
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Sylvie J.
Rating: 1 out of 5
following a purchase from 19/05/2025
Disappointed with poor quality, it breaks every time you have to pinch the sleeve and the tip, so it's impossible to repair the zipper and put my motorcycle jacket back on. I would have liked to have at least 2.
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xavier F.
Rating: 4 out of 5
following a purchase from 29/04/2025
Clear explanations on the product's instructions.
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Lhery E.
Rating: 1 out of 5
following a purchase from 13/05/2025
Bad quality, when trying to open it as indicated, the small red plate broke the zip too, super 12 euros in the trash. It would be good to receive it open, it would be simpler.
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Pascal P.
Rating: 4 out of 5
following a purchase from 13/05/2025
Repair the closure of my leather sofa without any problem! I highly recommend.
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vise D.
Rating: 2 out of 5
following a purchase from 13/05/2025
No luxury delivery but the product doesn't work.
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marie S.
Rating: 1 out of 5
following a purchase from 27/04/2025
Hello, I returned the first slider because it was too big, and I never received my new request. I called and sent messages but NOTHING.
I lost 8.95€
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Christophe G.
Rating: 2 out of 5
following a purchase from 10/05/2025
Disappointed with the quality of the item, the clip no longer tightens the zipper enough after a few uses and the whole thing no longer closes.
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xavier B.
Rating: 1 out of 5
following a purchase from 24/04/2025
Difficult to evaluate the type and size, product thrown in the trash
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Nicolas M.
Rating: 1 out of 5
following a purchase from 04/05/2025
The zipper broke after two closures, please send me a new one!
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Response from clip-zip.com
Hello, We are sincerely sorry to learn that your zipper broke after such little use. Please contact us by email with your order reference and we will send you a functional slider as soon as possible. You will find the customer service information on our website. Best regards, The Clip-Zip team
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Bruno D.
Rating: 4 out of 5
following a purchase from 05/05/2025
Everything went well, although the delivery could have been faster. In the end, the zipper works again, but I have serious doubts about the longevity of the handle used to pull the slider. It's very thin and doesn't inspire confidence at all. We'll see over time...
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Claas H.
Rating: 1 out of 5
following a purchase from 04/05/2025
My return is simply not being answered.
Zippers don't work at all and the color is also wrong.
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Sylvia C.
Rating: 2 out of 5
following a purchase from 01/05/2025
I bought the clip to repair the zipper of a dog bike trailer. It worked at first, but after a week of use, the zipper is broken again and the clip no longer holds.
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Response from clip-zip.com
Hello, Thank you for sharing your experience with our clip. We are sorry to learn that its use did not meet your expectations and that the zipper of your trailer encountered problems. Contact us by email and we will make sure to find a solution to this encountered problem. Best regards, The Clip-Zip team
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dominique B.
Rating: 4 out of 5
following a purchase from 28/04/2025
Successful function...but the information for use in seawater (wetsuit) is incorrect: two immersions and it is already rusty..!!!! Not great.
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Fernando M.
Rating: 4 out of 5
following a purchase from 25/04/2025
YYYYYYYYYYYYYYYYYYYYYYYYYYYYY
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Fernando M.
Rating: 4 out of 5
following a purchase from 25/04/2025
EEEEEEEEEEEEEEEEEEEEEEEEEEEE
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benoit J.
Rating: 1 out of 5
following a purchase from 09/04/2025
Well received, but does not work despite the right size and model for waterproof closure.
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xavier B.
Rating: 2 out of 5
following a purchase from 20/04/2025
Good system but impossible to define the reference ... two orders for nothing
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Fernando M.
Rating: 4 out of 5
following a purchase from 22/04/2025
They offer discounts that are not applied afterwards.
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Jean-Claude B.
Rating: 1 out of 5
following a purchase from 22/04/2025
The first zip I tried to install broke. The others do not work, despite having ordered the zips according to the dimensions of the zipper. Moreover, Clip-Zip is very expensive compared to the competition. In short, very disappointed.
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Werner R.
Rating: 4 out of 5
following a purchase from 06/04/2025
Unfortunately, the instructions are not in German.
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Amand H.
Rating: 4 out of 5
following a purchase from 15/04/2025
Instructions for placing the new pull tab insufficiently precise
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Valérie S.
Rating: 4 out of 5
following a purchase from 31/03/2025
Fast delivery but the exchange is problematic because the 8B slider model is out of stock. How can I use my discount voucher (exchange)? I need a 8B slider. Please contact me at this email address
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Alfonso P.
Rating: 1 out of 5
following a purchase from 13/04/2025
The shipment never arrived, because it didn't leave.
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Katia P.
Rating: 2 out of 5
following a purchase from 23/03/2025
The principle of the clip is great but there is a point on the clip that hurts children when they handle the zipper cart. That's why I only give two stars. The clip hurts a child.
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Bernard A.
Rating: 4 out of 5
following a purchase from 10/04/2025
good
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pasc N.
Rating: 2 out of 5
following a purchase from 09/04/2025
Despite multiple attempts to repair the zipper of my sea kayak, nothing works the clip does not clip, in short repeated orders (thanks anyway for the refunds) and no result.
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Jef C.
Rating: 2 out of 5
following a purchase from 08/04/2025
the two received sliders do not hold on the zipper, they open so no interest!
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