Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 3, 4 and 5 stars

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I
Isabelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Nothing to report
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Jean-François M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Very catchy site!
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Dominique-Jean B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Very good service, delivered on time. A big thank you
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Fanny G.
Rating: 5 out of 5
following a purchase from 05/03/2025
Unbeatable!
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Franck D.
Rating: 5 out of 5
following a purchase from 06/03/2025
Perfect
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Laurent B.
Rating: 5 out of 5
following a purchase from 06/03/2025
Perfect. Easy order. Fast delivery and customer service very understanding. Bravo !!!!
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MONIQUE G.
Rating: 5 out of 5
following a purchase from 04/03/2025
I had ordered 2 sets of sleeve + zipper stop. Very quickly I received my order, unfortunately I only received one set. I immediately called clipzip, and a few days later I received my 2nd set.
Very friendly and serious site. I recommend.
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Catherine S.
Rating: 4 out of 5
following a purchase from 05/03/2025
the site provides relevant explanations for choosing the sliders. The slider is not very easy to install (for a suitcase) and I'm not sure it will last over time. It's still a bit expensive for a slider.
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LOUIS C.
Rating: 5 out of 5
following a purchase from 04/03/2025
great
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Oliver K.
Rating: 5 out of 5
following a purchase from 18/02/2025
Good product, fast shipping
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michel S.
Rating: 1 out of 5
following a purchase from 04/03/2025
Impossible to place the zip, I tried to tighten it and it broke
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Pascal R.
Rating: 5 out of 5
following a purchase from 17/02/2025
Very clear on the product descriptions to order. Video for handling well done as well.
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pierre M.
Rating: 5 out of 5
following a purchase from 28/02/2025
Fast delivery and product as described. Nothing to complain about.
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agathe B.
Rating: 5 out of 5
following a purchase from 04/03/2025
Very simple and effective
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PHILIPPE C.
Rating: 4 out of 5
following a purchase from 24/02/2025
very good, I recommend.
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Frederic G.
Rating: 5 out of 5
following a purchase from 04/03/2025
1st order, I didn't order the right size, return, refund, recommend OK with no shipping fees, receipt and installation OK, I recommend clip-zip
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Alexa B.
Rating: 5 out of 5
following a purchase from 03/03/2025
It works, it's serious, I've been using it for years
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MESNAGE C.
Rating: 5 out of 5
following a purchase from 03/03/2025
Great, to get the right size just follow the instructions
Fast delivery
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CAROLINE B.
Rating: 5 out of 5
following a purchase from 28/02/2025
In line with my order, very good quality and ease of use.
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Tibor F.
Rating: 5 out of 5
following a purchase from 03/03/2025
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Jeanne de Chantal P.
Rating: 3 out of 5
following a purchase from 02/03/2025
I give a rating of 3 stars not because of the product but because of the delivery time of my last order which was 15 days! My first order was delivered in 2 days and the clips allowed me to repair a zipper without having to change it. I would give the product itself a rating of 5 stars but as I said, the delivery time is way too long when the repair work is urgently waiting.
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BABINOT F.
Rating: 5 out of 5
following a purchase from 28/02/2025
Serious and competent, helped me save jackets from work and many other things that would have gone to waste!!! Thank you for existing, the quality is very good compared to what comes from China. This must be taken into account.
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Véronique T.
Rating: 5 out of 5
following a purchase from 01/03/2025
After a first order where the size did not fit, I was able to exchange by email and get the right reference to place a second order. The size is perfect.
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Marie Françoise L.
Rating: 5 out of 5
following a purchase from 28/02/2025
Well received in good packaging. However, it takes strength to pinch enough for it to hold.
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Marianne F.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very practical, of good quality, fits very well to my daughter's coat.
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Bruto P.
Rating: 5 out of 5
following a purchase from 03/03/2025
In line with my expectations!!!!!
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Ursula K.
Rating: 5 out of 5
following a purchase from 22/01/2025
The customer service is perfect! The delivery of the ordered clip did not go well. Only the third delivery arrived at my place. And that by registered mail. Thank you for your effort!
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Marie Laure T.
Rating: 5 out of 5
following a purchase from 13/02/2025
Excellent product and ease of ordering. The only difficulty is finding the right reference.
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Pascale V.
Rating: 3 out of 5
following a purchase from 09/02/2025
Website lacking precision on size choices.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with size choices on our site, please know that you can always contact us by email if you have any doubts about the necessary size. Your feedback is valuable and we are constantly working to improve the clarity of our information. Best regards, The Clip-Zip.com team
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joel B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Fast.
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Hubert E.
Rating: 5 out of 5
following a purchase from 27/02/2025
All good, on time.
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Heike S.
Rating: 5 out of 5
following a purchase from 27/02/2025
Perfect and easy to install.
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Philippe M.
Rating: 5 out of 5
following a purchase from 12/02/2025
A lot of clear and precise explanations on the site with many products meeting the needs. Easy order.
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NATHALIE C.
Rating: 5 out of 5
following a purchase from 28/02/2025
Very easy to use. Thank you.
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Elodie Z.
Rating: 5 out of 5
following a purchase from 28/02/2025
Good products.
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DANIELE K.
Rating: 5 out of 5
following a purchase from 11/02/2025
I highly recommend.
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Helene B.
Rating: 4 out of 5
following a purchase from 24/02/2025
Order received quickly, clear instructions. The downside: there was no box color that I would have liked: black or silver.
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Beate B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Fast delivery and quick and easy assembly of the zipper.
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Nathalie Z.
Rating: 1 out of 5
following a purchase from 11/02/2025
I placed an order in February. The website did not indicate that some items were out of stock. I paid the full amount despite this. I then only received a small part of my order and an email informing me that some items are out of stock... but this after ordering and payment! To this day, no further communication regarding the status of my order. I am very disappointed with this way of doing things. And I am being asked for my opinion on my order while it is still largely incomplete... I would like to be informed about the status of my order. I would like a refund. This practice is scandalous and deserves no more than one star...
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Indeed, a stock-out message was sent to you, but it only lasted one day. The next day, your order, normally complete, was shipped to you. All products are contained in a single bag. If you did not receive a product, it is surely due to an oversight and not to a stock-out. Please feel free to contact us by email so we can resolve this situation. Best regards, The Clip&Zip team
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Marie M.
Rating: 5 out of 5
following a purchase from 26/02/2025
perfect
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