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Rating: 5 out of 5
Fast shipping.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3, 4 and 5 stars
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Rating: 3 out of 5
The order went well - I understood which sliders to order for my double bass cover (size 10) and they arrived on time. The installation was relatively simple, however the slider does not apply enough pressure on the closure which consequently opens behind the slider (unless you manipulate it by applying additional pressure on the back part at a 45-degree angle). It's not ideal. At least it works better than a broken slider but not as well as the original - I also find it quite expensive...
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Rating: 3 out of 5
The order went well - I understood which sliders to order for my double bass cover (size 10) and they arrived on time. The installation was relatively simple, however the slider does not apply enough pressure on the closure which consequently opens behind the slider (unless you manipulate it by applying additional pressure on the back part at a 45-degree angle). It's not ideal. At least it works better than a broken slider but not as well as the original - I also find it quite expensive...
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Rating: 4 out of 5
I received my order well, only downside, there was no small tool to open the zip as indicated in the user manual
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Rating: 4 out of 5
I received my order well, only downside, there was no small tool to open the zip as indicated in the user manual
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Rating: 5 out of 5
Efficiency, quality!.. Bravo
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Rating: 5 out of 5
Efficiency, quality!.. Bravo
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Rating: 5 out of 5
Perfect. Fast, buying guide, effective product (metal cursor for metal closure)
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Rating: 5 out of 5
Perfect. Fast, buying guide, effective product (metal cursor for metal closure)
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Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French portal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French postal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
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Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
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Rating: 4 out of 5
simple and effective
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Rating: 4 out of 5
simple and effective
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Rating: 5 out of 5
Responsive service. The product I ordered was not suitable, I was able to change it by only paying for the return of the initial product.
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Rating: 5 out of 5
Responsive service. The product I ordered was not suitable, I was able to change it by only paying for the return of the initial product.
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Rating: 5 out of 5
Everything perfect
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Rating: 5 out of 5
Everything perfect
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Rating: 5 out of 5
Hello! Thank you very much for the delivered "Zippers". The system works perfectly and if needed, I will gladly contact you again.
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Rating: 5 out of 5
Hello! Thank you very much for the delivered "Zippers". The system works perfectly and if needed, I will gladly contact you again.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Customer service very attentive to the client and offers help in case of problems, I recommend this site
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Rating: 5 out of 5
Customer service very attentive to the client and offers help in case of problems, I recommend this site
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Rating: 5 out of 5
Order of "Replacement stop box/sleeve for zip closure" received very quickly. The product meets my expectations. Excellent service from start to finish!
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Rating: 5 out of 5
Order of "Replacement stop box/sleeve for zip closure" received very quickly. The product meets my expectations. Excellent service from start to finish!
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Rating: 5 out of 5
No problem
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Rating: 5 out of 5
No problem
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
perfect
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Rating: 1 out of 5
The information on the product dimensions was not provided on the site, only vague information was given, 'for large jackets and for camping tent closures'.
We could have expected something substantial. But no, it was material for closures for maximum small vests.
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We could have expected something substantial. But no, it was material for closures for maximum small vests.
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Rating: 1 out of 5
The information on the product dimensions was not provided on the site, only vague information was given, 'for large jackets and for camping tent closures'.
We could have expected something substantial. But no, it was material for closures for maximum small vests.
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We could have expected something substantial. But no, it was material for closures for maximum small vests.
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Rating: 5 out of 5
Great. Thank you!!
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Rating: 5 out of 5
Great. Thank you!!
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Rating: 5 out of 5
I am satisfied with the product. I was able to repair my backpack that I love so much.
The information provided to choose the right clip is great!
Too bad the desired color is no longer available.
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The information provided to choose the right clip is great!
Too bad the desired color is no longer available.
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Rating: 5 out of 5
I am satisfied with the product. I was able to repair my backpack that I love so much.
The information provided to choose the right clip is great!
Too bad the desired color is no longer available.
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The information provided to choose the right clip is great!
Too bad the desired color is no longer available.
A
Rating: 5 out of 5
As my order did not arrive, I sent an email to Clip&Zip informing them of the situation. The next morning, I was called by customer service who informed me that a problem had occurred in the delivery. We agreed on a new date for sending the order. I thank customer service for their efficiency and kindness.
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