English 
E
Rating: 4 out of 5
good order tracking
Translated reviews
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersR
Rating: 1 out of 5
Unfortunately, it does not work. I can't explain why? It seems so simple, but it does not work.
Translated reviews
J
Rating: 4 out of 5
Received on time. A bit expensive but works better than the Chinese ones. Only problem, due to their design, they have the pulling system a bit backward and it is more difficult to slide on the zip. Especially on a bag where there are few grips. Thank you anyway because I would not have been able to repair the closure otherwise.
Translated reviews
S
Rating: 1 out of 5
Order never received. Customer service does not respond.
Translated reviews
N
Rating: 3 out of 5
The idea of replacing the slider is good, but for a waterproof zipper (plasticized with return flaps) it does not work because it is too thick; in this case, you need to call a sewing workshop. Thank you anyway, the refund was accepted.
Translated reviews
S
Rating: 1 out of 5
The product they sell does not work
Translated reviews
C
Rating: 1 out of 5
the system does not work with a MONCLER parka zipper
Translated reviews
C
Rating: 4 out of 5
Fast delivery, easy exchange/credit due to order error.
Translated reviews
F
Rating: 4 out of 5
Good
Translated reviews
G
Rating: 1 out of 5
The slider broke after 2 weeks
Translated reviews
B
Rating: 4 out of 5
Only one order received with a 10-day delay.
Translated reviews
R
Rating: 3 out of 5
The zipper I ordered did not work and they did not provide any solution.
Translated reviews
Y
Rating: 3 out of 5
Difficult to know which size of zipper to choose, I chose the wrong size even though you can return it for exchange, with shipping costs and the price of the item not advantageous
Translated reviews
R
Rating: 1 out of 5
Hello, I did not receive the right model. Your measurement and description system is not good. Sorry.
Translated reviews
Response from clip-zip.com
Hello, We do not want your zipper to remain defective. That is why we invite you to send us photos of your zipper and measurements by email. We will then help you find the suitable model. We can then proceed with an exchange! Best regards, The Clip&Zip team.
A
Rating: 4 out of 5
Always so satisfied with the products.
Always new items.
Translated reviews
Always new items.
H
Rating: 4 out of 5
I had made two orders on the same day.
These orders arrived in a single package.
However, I paid for shipping twice.
Translated reviews
These orders arrived in a single package.
However, I paid for shipping twice.
Response from clip-zip.com
Hello, The shipping costs of the first order have now been refunded to you. Please feel free to report this kind of situation by email, so that we can find a solution. Best regards, The Clip&Zip team.
N
Rating: 4 out of 5
Very good: sent quickly and works well, only I need to search online how to open the clip-zip with the plastic tab (the tab was cracking).
Translated reviews
L
Rating: 3 out of 5
The measurement is not correct, I think the measuring process may not be clear enough.
Translated reviews
D
Rating: 1 out of 5
After following the choice guide, I ordered a clip that didn't work, I returned it in the same packaging by filling out the return form to make an exchange. A month later, the return has 'still not arrived' so no exchange or credit.
Translated reviews
Response from clip-zip.com
Hello, We must wait for your return to arrive to process it, so it depends on the carrier you chose. Once your return arrives with us, it is generally processed within two to three days following receipt. Your return is now received and processed. Best regards, The Clip&Zip team.
A
Rating: 1 out of 5
I have received nothing.
Translated reviews
M
Rating: 1 out of 5
This is the 2nd order I place, it is the 2nd time I do not receive the correct order. I ordered 5B and got 5C each time..... It's going to cost me more to return them....
Translated reviews
Response from clip-zip.com
Hello, The C that is in a circle at the back of the repair slider does not represent the model, but the copyright logo. To identify the type of slider, you need to look at what is written below the number. In your case, it should say 'plastic'. If not, contact us by email and we will send you the suitable model. Best regards, The Clip&Zip team.
J
Rating: 1 out of 5
This is my second order for the same zip. Still unsuitable. I returned the product.
Translated reviews
Response from clip-zip.com
Hello, We would be happy to help you find the model really suitable for your zipper. So do not hesitate to send us photos of your zipper by email! Best regards, The Clip&Zip team.
J
Rating: 4 out of 5
practical
Translated reviews
O
Rating: 4 out of 5
Pleasant and clear site
Translated reviews
P
Rating: 1 out of 5
Null the installation of the slider
Translated reviews
M
Rating: 1 out of 5
The order was never delivered.
Translated reviews
L
Rating: 4 out of 5
Item conforms to the description
Translated reviews
E
Rating: 4 out of 5
very good quality and easy to implement
Translated reviews
J
Rating: 1 out of 5
Inappropriate product like the one from my order on January 1st
Translated reviews
N
Rating: 4 out of 5
-
Translated reviews
J
Rating: 4 out of 5
Good
Translated reviews
M
Rating: 3 out of 5
slider not compatible with the jacket to be repaired, (brand gornaya).
Translated reviews
E
Rating: 1 out of 5
Order not delivered since 11/12
Translated reviews
B
Rating: 4 out of 5
Fast shipping ok.
Translated reviews
P
Rating: 3 out of 5
Difficult to open the slider before installation. The small tool provided did not hold up, too soft.
Translated reviews
B
Rating: 1 out of 5
Not the right order
Translated reviews
J
Rating: 1 out of 5
Excessive price, shipping costs nearly €6 for a shipment of a few grams, and impossible to exchange, the correct size not being available. I hope to be refunded very quickly.
Translated reviews
S
Rating: 4 out of 5
Smooth navigation, clear explanations for choosing the type of slider and the right size.
Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
Translated reviews
Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
C
Rating: 1 out of 5
Not working
Translated reviews
S
Rating: 4 out of 5
Good for now.
Let's see over time
Translated reviews
Let's see over time