The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Poor quality slider and not adaptable to my jacket, yet I took the same size as the old one (8C). Really disappointed.
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Response from clip-zip.com
Hello, Our sliders are made of zinc die-cast and are guaranteed for one year, which is a sign of quality. We are sorry that our product does not suit you. Have you contacted our customer service by email? If not, we remain at your disposal to assist you as best as possible.
J
J F.
Rating: 1 out of 5
following a purchase from 07/10/2024
Poor quality slider and not adaptable to my jacket, yet I took the same size as the old one (8C). Really disappointed.
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Response from clip-zip.com
Hello, Our sliders are made of zinc die-cast and are guaranteed for one year, which is a sign of quality. We are sorry that our product does not suit you. Have you contacted our customer service by email? If not, we remain at your disposal to assist you as best as possible.
L
L S.
Rating: 4 out of 5
following a purchase from 05/10/2024
Overall good. Fast shipping and well packaged.
Of the 2 clips ordered, one did not fit. Too bad for the invisible zippers, there is a missing intermediate size.
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L
L S.
Rating: 4 out of 5
following a purchase from 05/10/2024
Overall good. Fast shipping and well packaged.
Of the 2 clips ordered, one did not fit. Too bad for the invisible zippers, there is a missing intermediate size.
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M
M H.
Rating: 1 out of 5
following a purchase from 21/09/2024
Unfortunately not arrived and thus actually 1 star is too much
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M
M H.
Rating: 1 out of 5
following a purchase from 21/09/2024
Unfortunately not arrived and thus actually 1 star is too much
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Y
Y N.
Rating: 1 out of 5
following a purchase from 22/09/2024
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
Y
Y N.
Rating: 1 out of 5
following a purchase from 22/09/2024
Never received the product
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Response from clip-zip.com
Hello, Our service contacted you by email on October 1, 2024, because your order was returned to us. We are forwarding this email so that we can find a solution to this delivery issue. Best regards, the Clip&Zip team
T
T C.
Rating: 1 out of 5
following a purchase from 30/09/2024
I have already sent you a letter that went unanswered that I had not received the item.
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T
T C.
Rating: 1 out of 5
following a purchase from 30/09/2024
I have already sent you a letter that went unanswered that I had not received the item.
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G
G Z.
Rating: 1 out of 5
following a purchase from 30/09/2024
The product to repair the zipper does not hold... disappointing!
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G
G Z.
Rating: 1 out of 5
following a purchase from 30/09/2024
The product to repair the zipper does not hold... disappointing!
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F
F J.
Rating: 4 out of 5
following a purchase from 10/09/2024
Correct
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F
F J.
Rating: 4 out of 5
following a purchase from 10/09/2024
Correct
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A
A L.
Rating: 4 out of 5
following a purchase from 24/09/2024
Even if the system is not 100% effective, I managed to use it effectively
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A
A L.
Rating: 4 out of 5
following a purchase from 24/09/2024
Even if the system is not 100% effective, I managed to use it effectively
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K
K M.
Rating: 4 out of 5
following a purchase from 22/09/2024
I received my order quickly, however I will return it with a request for a refund because even though we printed the measurement guide, it does not fit ours.
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K
K M.
Rating: 4 out of 5
following a purchase from 22/09/2024
I received my order quickly, however I will return it with a request for a refund because even though we printed the measurement guide, it does not fit ours.
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R
R C.
Rating: 3 out of 5
following a purchase from 06/09/2024
Personalized advice but did not help find the right zipper, so useless purchase
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R
R C.
Rating: 3 out of 5
following a purchase from 06/09/2024
Personalized advice but did not help find the right zipper, so useless purchase
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N
N G.
Rating: 4 out of 5
following a purchase from 22/09/2024
Unfortunately, it didn't work but it's due to wear on the 'links' of the closure, it's a closure of a greenhouse that is a year old but oh well. I made a mistake the first time and thanks to the cardboard template I ordered the right size slider. Thank you for this ingenuity
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N
N G.
Rating: 4 out of 5
following a purchase from 22/09/2024
Unfortunately, it didn't work but it's due to wear on the 'links' of the closure, it's a closure of a greenhouse that is a year old but oh well. I made a mistake the first time and thanks to the cardboard template I ordered the right size slider. Thank you for this ingenuity
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J
J F.
Rating: 1 out of 5
following a purchase from 22/09/2024
Terrible, it doesn't work at all.
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J
J F.
Rating: 1 out of 5
following a purchase from 22/09/2024
Terrible, it doesn't work at all.
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A
A G.
Rating: 3 out of 5
following a purchase from 18/09/2024
Very good exchange service, efficient. But contrary to what is announced on the site, the zippers are not universal... Size XS is too small and size M is too large for the closure I wanted to repair.
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A
A G.
Rating: 3 out of 5
following a purchase from 18/09/2024
Very good exchange service, efficient. But contrary to what is announced on the site, the zippers are not universal... Size XS is too small and size M is too large for the closure I wanted to repair.
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D
D M.
Rating: 4 out of 5
following a purchase from 17/09/2024
Good help on the site to choose the slider. Easy to install the slider. Delicate use, sometimes the zipper doesn't close if you go too fast. You need to get the hang of it.
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D
D M.
Rating: 4 out of 5
following a purchase from 17/09/2024
Good help on the site to choose the slider. Easy to install the slider. Delicate use, sometimes the zipper doesn't close if you go too fast. You need to get the hang of it.
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M
M G.
Rating: 4 out of 5
following a purchase from 16/09/2024
Easy to order on the site, fast shipping but difficulties in linking the zipper and the good slider.
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M
M G.
Rating: 4 out of 5
following a purchase from 16/09/2024
Easy to order on the site, fast shipping but difficulties in linking the zipper and the good slider.
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N
N G.
Rating: 4 out of 5
following a purchase from 16/09/2024
Not very easy to choose the right size, the cardboard sent is better than the paper when printed. It didn't work, it was for a greenhouse. The zipper needs a more pinched slider if I may say so. Too bad, I will tinker something to try to put velcro. Anyway, thank you, it's clever.
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N
N G.
Rating: 4 out of 5
following a purchase from 16/09/2024
Not very easy to choose the right size, the cardboard sent is better than the paper when printed. It didn't work, it was for a greenhouse. The zipper needs a more pinched slider if I may say so. Too bad, I will tinker something to try to put velcro. Anyway, thank you, it's clever.
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F
F S.
Rating: 1 out of 5
following a purchase from 13/09/2024
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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F
F S.
Rating: 1 out of 5
following a purchase from 13/09/2024
I received a plastic bag containing only a small piece of red plastic. No zip in the bag! What a bad joke.. I called, left a message with no effect, also an email with no response. I am still waiting. Disappointing site, to be avoided.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2024
The shipment of the order is careful and fast.
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2024
The shipment of the order is careful and fast.
We had to return the order because it was not suitable.
The package has been pending for several weeks on the postal tracking, I wanted to contact Clip&Zip by phone and got no response.
I contacted by email and got no response.
Following a bad comment on their Facebook page, I received a response saying that my email was in the spam and had not been seen.
A week later, the refund is made and my package is still pending delivery according to the postal tracking.
I will not complain but it seems quite suspicious to me.
Transparency and process to review.
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T
T H.
Rating: 3 out of 5
following a purchase from 11/09/2024
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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T
T H.
Rating: 3 out of 5
following a purchase from 11/09/2024
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2024
What I ordered meets my needs, just need to verify the durability
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2024
What I ordered meets my needs, just need to verify the durability
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