The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2024
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2024
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2024
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2024
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2024
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2024
Speed of delivery. Material perfectly suited
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2024
Speed of delivery. Material perfectly suited
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2024
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2024
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Too bad the products are not indicated when they are out of stock!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Too bad the products are not indicated when they are out of stock!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2024
No response to return request, didn't fit!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2024
No response to return request, didn't fit!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2024
otherwise the slider is inoperative.
Another explanation: document insufficiently precise and clear to indicate how to do it.
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Response from clip-zip.com
Hello, For some sliders it is sometimes difficult to position the slider effectively (especially the non-separable spirals), but we thank you for your feedback which will allow us to improve our services.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2024
It is not so easy to reposition the slider correctly.
You then have to close it sufficiently (by pressing) so that it
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Response from clip-zip.com
works
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2024
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2024
The size guide allows for optimal sizing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2024
The size guide allows for optimal sizing
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2024
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/04/2024
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2024
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2024
Not always easy to find the right size of the slider. Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2024
Not always easy to find the right size of the slider. Fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2024
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2024
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2024
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2024
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2024
not great, and many sizes are missing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2024
not great, and many sizes are missing
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2024
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2024
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Easy navigation, but I did not find the item I am looking for.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Easy navigation, but I did not find the item I am looking for.
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