Customer reviews of clip-zip.com

The product is perfect but the delivery is not. The Post is exaggerating.

The product is perfect but the delivery is not. The Post is exaggerating.

Everything was fine except that I had to order a new clip-zip because I couldn't get the first one on. Therefore only 4 stars, because I had to pay for the return shipping.

Everything was fine except that I had to order a new clip-zip because I couldn't get the first one on. Therefore only 4 stars, because I had to pay for the return shipping.

Purchase and delivery okay.

Purchase and delivery okay.

The clip-zip was easy to install and works well. What I don't like is the sharp locking pin on the slider and the zipper, which should be made more robust.

The clip-zip was easy to install and works well. What I don't like is the sharp locking pin on the slider and the zipper, which should be made more robust.

Internet order that was sent late and never arrived at its destination. Sent a message, called customer service, zero response from the company. 15€ lost in the wild....

Internet order that was sent late and never arrived at its destination. Sent a message, called customer service, zero response from the company. 15€ lost in the wild....

Does not respond to emails and does not fully refund returns.

Does not respond to emails and does not fully refund returns.

I think there is a mix-up regarding what I ordered. Gold plastic and metallic black or the metallic one doesn't look very metallic... I have nevertheless already installed the gold one. I'm hesitant about the black one because it's for a leather jacket.

I think there is a mix-up regarding what I ordered. Gold plastic and metallic black or the metallic one doesn't look very metallic... I have nevertheless already installed the gold one. I'm hesitant about the black one because it's for a leather jacket.

Does not work at all, very poor quality.

Does not work at all, very poor quality.

The site is well designed and helps guide the buyer

The site is well designed and helps guide the buyer

A step-by-step guide is missing.

A step-by-step guide is missing.

Hello, all good but I still haven't received my second order, thank you. After changing the slider, I ordered another one and I don't have this one..

Hello, all good but I still haven't received my second order, thank you. After changing the slider, I ordered another one and I don't have this one..

No issues with the order, the site is well made, highly specialized, all the information is there to find the right compatible cursor.

No issues with the order, the site is well made, highly specialized, all the information is there to find the right compatible cursor.

Works well.

Works well.

After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.

After many phone calls and emails, I received no satisfactory response. Only one person told me they were forwarding my issue. Since then, silence as they say. Today, I am returning the order by mail and requesting a refund. Very disappointing communication.

Item never received and credit card hacked after purchase on this site

Item never received and credit card hacked after purchase on this site

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

Package not received

Package not received

Navigation on the site is very simple

Navigation on the site is very simple

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.