The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
It should specify the reference and size in the information provided on the site
To facilitate the choice for a buyer who does not have product expertise
It should document the shipped products by indicating the reference and size on a small label placed in the bag
Having made several successive purchases, I find myself with several bags and no longer know which is which
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2022
Navigation not always clear
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
I am disappointed with my order, I barely tightened the sleeve which broke.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
Not conclusive. Return for refund
No response to my request
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
Nothing to report, products received quickly and conforming to the order. Shipping costs are a bit high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
Good product, meets my expectations, reasonable price.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2022
It didn't work and the clip broke in two.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2022
Order arrived very late
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/01/2022
Easy to use the site. Return deadline seems a bit tight as I was not available at the time of delivery and did not have time to do what was necessary. Clear information but the final result is not up to what I had seen in some comments!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2021
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2022
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2021
Clear site that explains how to choose your zip
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/12/2021
Well, after getting advice by email with attached photos, I was advised the zips that are too small for jackets. I am waiting for a response to my exchange request. It is currently impossible to reach them by phone.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Not easy to find the right size, the photos do not match... I ordered black but it's not really black.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2021
I am waiting for the delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2021
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
I left a voicemail, I never received a callback.... when you are a professional like me, it's not great. A bit disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Delivery a bit long perhaps due to the post office.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
simple, effective service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2021
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
Fast delivery, colissimo without problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2021
Well nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
Satisfied with the site and the speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
The site provides good information, easy to order and correct delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2021
Determining the size of the closure is complicated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
Nothing to report
speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
After a first unfortunate experience, I renewed an order following the problem-free replacement of the sent part, which reassures me about the seriousness of the company.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2021
It has been four days since I placed my order and I have not received the product
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Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
good, maybe more detail on the product!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2021
sleeve casing breaks during crimping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2021
Never received
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Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
Not sure about the compatibility of the parts with my closure when buying. Description not clear. High price for what it is.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
Very practical but a bit expensive!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
Site OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Fast and compliant shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2021
I give an average rating because I did not receive my entire order. I sent a complaint, I am waiting for a response from customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2021
Fast delivery and compliant product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
Well done
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