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A
Rating: 3 out of 5
Fast delivery, but I only received 2 clips instead of the 4 expected!!!!!
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I discovered your site through Amazon. The delivery was very fast. The explanations for assembling the zipper slider were well explained.
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A
Rating: 4 out of 5
impossible to track the delivery because the tracking code was never provided ??
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A
Rating: 4 out of 5
Good.
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A
Rating: 4 out of 5
Not completely obvious to choose the right cursor. It is better to print the reference card to cut out than to measure the width of the closure!
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A
Rating: 3 out of 5
Well received
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A
Rating: 4 out of 5
Hello,
Following the purchase of a slider. Very good product, well explained on the site to determine the size. Too bad the slider arrived clipped despite the planned wedge.
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Following the purchase of a slider. Very good product, well explained on the site to determine the size. Too bad the slider arrived clipped despite the planned wedge.
A
Rating: 3 out of 5
very well made site
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A
Rating: 4 out of 5
fast and efficient. nothing to say
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A
Rating: 4 out of 5
well readable - maybe more explanation regarding handling
I was looking for how to install a sleeve on a damaged zipper (how to remove plastic teeth to access the fabric)
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I was looking for how to install a sleeve on a damaged zipper (how to remove plastic teeth to access the fabric)
A
Rating: 1 out of 5
The clip is not hard enough and when closing it opens.
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Response from clip-zip.com
Hello, It may be that the slider is not the right reference or that it is defective, you can detail your problem at: [email protected] Best regards,
A
Rating: 4 out of 5
Fast delivery
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A
Rating: 3 out of 5
The principle is good but the sizes are poorly indicated and it was too small as a result
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Response from clip-zip.com
Hello, Can you tell us how the sizes on our site are poorly indicated? Best regards
A
Rating: 4 out of 5
I just put on my clip... Very easy to see now over time...
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A
Rating: 4 out of 5
The shipment is fast. The order is compliant.
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A
Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
Order received quickly, but only half of the order was received without any explanations. I hope the error will be resolved following the complaint by email to customer service
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A
Rating: 4 out of 5
Fast and efficient. 5 stars if I had the option to have it in gold. I recommend.
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A
Rating: 3 out of 5
The slider is way too small and does not meet my expectations at all I will return it and order another one.
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A
Rating: 4 out of 5
Extremely fast delivery. Convenient return form for exchange or refund. I recommend!
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A
Rating: 4 out of 5
Very easy site
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A
Rating: 4 out of 5
Explicit site to find the right item
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A
Rating: 4 out of 5
well-made site practical and comprehensive
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A
Rating: 4 out of 5
Website with a lot of choices.
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A
Rating: 4 out of 5
well explained site, a little more information on the side perfect.
Serious delivery speed
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Serious delivery speed
A
Rating: 4 out of 5
Under the slider tab there is a small
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A
Rating: 1 out of 5
Fast delivery but product not matching the description given.
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Response from clip-zip.com
Hello,
Can you give us more details?
How does the product received not match the description on the site?
If the sliders do not close your zippers it may simply be a reference error.
You can send us photos if you wish, we can help you find the right sliders for your zippers.
Best regards
Can you give us more details?
How does the product received not match the description on the site?
If the sliders do not close your zippers it may simply be a reference error.
You can send us photos if you wish, we can help you find the right sliders for your zippers.
Best regards
A
Rating: 3 out of 5
Well received my order after complaint because my first shipment never arrived, I advise you to prefer tracked mail for more security; that’s what I will do for my next order, because apart from that I am satisfied with my clipzip for quick and easy repairs! I recommend!
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A
Rating: 4 out of 5
order arrived quite quickly.
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A
Rating: 4 out of 5
After some research, I found what I was looking for.
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A
Rating: 4 out of 5
Very easy to install with the explanations
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A
Rating: 4 out of 5
Order received very quickly. Prior contact before ordering to refine needs was very positive
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A
Rating: 1 out of 5
This is not the right size. Despite my email and returning the product, I have not received a response to my request. Also, I had to do otherwise. Too bad
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Response from clip-zip.com
Hello Sir, I had indeed returned a 5B slider as requested, it must have been lost, I am sorry. I will proceed with a full refund of your order in this case. Best regards, C- Customer Service
A
Rating: 3 out of 5
Everything went well until delivery. Indeed, a preparation error meant that I did not receive the right product (putty instead of all leather glue). After an exchange with customer service, they committed to resend the product and include a return slip for the putty in the envelope. Since January 19, I am still waiting and nothing has been delivered to me. Conclusion, very professional site, but deplorable customer service.
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A
Rating: 4 out of 5
Order processed quickly and received in the best delays with just the right amount of packaging
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A
Rating: 4 out of 5
received 5 days after my order
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A
Rating: 4 out of 5
Clear and implicit
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A
Rating: 4 out of 5
Super
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A
Rating: 4 out of 5
Works well but a bit too small compared to the original
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A
Rating: 4 out of 5
Fast delivery to confirm
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