Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/01/2020
Poor quality product, I do not recommend it and I will see with 50 million consumers.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/01/2020
bad product
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Response from clip-zip.com
Hello,
If the cursor reference is not suitable for your type of closure, it is possible to exchange it for another reference.
If you need help determining which cursor would be right, you can send us photos of your closure by email at [email protected]
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2020
Received very quickly, I haven't tried to change my clips yet... I hope it will work
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2020
Does not correspond to what I wanted
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
Yes OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2020
Order, advice, delivery, very good payment. I made a mistake on the model and received the one I ordered. On the site, they give you the procedure for an exchange. For me, it didn't work and I had to make a new order and keep the previous one. Fortunately, it's not very expensive. Finally, since there was a possibility of exchange, I would have liked to benefit from it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2020
Navigation a bit complicated, I didn't immediately find where I had to click to get the sizes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Nothing particular to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Good but explanations too limited
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/01/2020
The principle is perfect just like the sending and receiving, but on the site, it's difficult for a novice to choose the right size and type! You order a bit blindly, I find.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2020
Good explanations for product selection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
very well explained for choosing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
The site itself is interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Very fast delivery, well done and thank you! All the info is there but a bit difficult to choose the size. A video tutorial would be welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2020
the video is not explicit enough for the zip assembly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2019
Very fast delivery. Product as described unfortunately the repair is not as reliable as I would have liked, my jacket continues to open by itself.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
Ingenious, but not easy to know the size of the slider, I made a mistake on my first order and I used the guide you sent with the sliders and there it was perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
Received in a different color than ordered.
Poor quality: part broken during installation.
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Response from clip-zip.com
Hello,
I see that you have contacted customer service to resolve this issue, we are sorry for the color error.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
I can't get the right dimension yet the slider is number 5
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
a fast service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2020
The size of the slider is correct, however my zipper problem is not resolved. I have to push (accompany) the slider so that the teeth do not open when I close my bag.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
I ordered 2 sleeves and 2 cases for zipper and a slider that clips, the sleeve broke and the slider escaped from the zipper every time we closed the jacket, more than 16 € wasted between the merchandise and the very excessive delivery price. The only quality is that it arrived quickly.
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Response from clip-zip.com
Hello,
Do you have stop points on the zipper? Because the sliders are not supposed to escape from the zipper.
For the broken sleeve, do not hesitate to contact customer service who will replace it for you.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2020
Order arrived without any problem within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2020
I found all the necessary explanations on the site to place the order, especially the size of the slider
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Site quite clear and fast delivery, no issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Transaction compliant, quick response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2019
Order received in good condition but in 2 packages and in 2 shipments..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2020
Good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2020
I am a seamstress, I received the slider for a client's jacket. The slider broke before I could give it to the client. So no repair and I am out 11 euros from my pocket, very very disappointed
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Response from clip-zip.com
Hello, at what stage did it break? How did you open it? Several factors come into play, do not hesitate to contact customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
Compliant in every way. Satisfied, simple reliable and effective.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2020
Quite good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Well-designed site; the interactivity is very good and I easily found what I needed; the delivery is fast and inexpensive because the ordered product is compatible with a standard letter.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2019
Good navigation on the site, good delivery, good service but the order did not meet satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
It's a shame that on the site there is no way to print a card like the one you sent me that allows you to choose the slider well. I keep this card carefully for future purchases.
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Response from clip-zip.com
Hello,
It is indeed possible to print a card from the site with the references in real sizes, identical to the one you received upon delivery.
Here is the link if needed:
https://www.clip-zip.com/fr/page/carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/12/2019
I had to order 2 times because the first one was too small; and yet the measurement was correct; I didn't return it because the shipping costs would have been significant compared to the small value
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/12/2019
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/12/2019
I ordered 2 replacement sliders and received only 1. The one I received is too small because the instructions for ordering on the site are not precise enough. Very disappointed
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Response from clip-zip.com
Hello,
If your order was incomplete, please make a complaint to customer service: [email protected]
If your slider is too small, you can proceed with an exchange to receive the next size up.
Best regards
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