English 
A
Rating: 4 out of 5
very well explained for choosing
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
The site itself is interesting
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A
Rating: 4 out of 5
Very fast delivery, well done and thank you! All the info is there but a bit difficult to choose the size. A video tutorial would be welcome.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 3 out of 5
the video is not explicit enough for the zip assembly
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A
Rating: 4 out of 5
Very fast delivery. Product as described unfortunately the repair is not as reliable as I would have liked, my jacket continues to open by itself.
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A
Rating: 4 out of 5
Ingenious, but not easy to know the size of the slider, I made a mistake on my first order and I used the guide you sent with the sliders and there it was perfect
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A
Rating: 1 out of 5
Received in a different color than ordered.
Poor quality: part broken during installation.
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Poor quality: part broken during installation.
Response from clip-zip.com
Hello,
I see that you have contacted customer service to resolve this issue, we are sorry for the color error.
Best regards
I see that you have contacted customer service to resolve this issue, we are sorry for the color error.
Best regards
A
Rating: 4 out of 5
I can't get the right dimension yet the slider is number 5
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A
Rating: 4 out of 5
a fast service
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A
Rating: 3 out of 5
The size of the slider is correct, however my zipper problem is not resolved. I have to push (accompany) the slider so that the teeth do not open when I close my bag.
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A
Rating: 1 out of 5
I ordered 2 sleeves and 2 cases for zipper and a slider that clips, the sleeve broke and the slider escaped from the zipper every time we closed the jacket, more than 16 € wasted between the merchandise and the very excessive delivery price. The only quality is that it arrived quickly.
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Response from clip-zip.com
Hello,
Do you have stop points on the zipper? Because the sliders are not supposed to escape from the zipper.
For the broken sleeve, do not hesitate to contact customer service who will replace it for you.
Best regards
Do you have stop points on the zipper? Because the sliders are not supposed to escape from the zipper.
For the broken sleeve, do not hesitate to contact customer service who will replace it for you.
Best regards
A
Rating: 4 out of 5
Order arrived without any problem within the deadlines
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A
Rating: 4 out of 5
I found all the necessary explanations on the site to place the order, especially the size of the slider
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A
Rating: 4 out of 5
Site quite clear and fast delivery, no issues
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A
Rating: 4 out of 5
Transaction compliant, quick response
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A
Rating: 4 out of 5
Order received in good condition but in 2 packages and in 2 shipments..
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
I am a seamstress, I received the slider for a client's jacket. The slider broke before I could give it to the client. So no repair and I am out 11 euros from my pocket, very very disappointed
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Response from clip-zip.com
Hello, at what stage did it break? How did you open it? Several factors come into play, do not hesitate to contact customer service.
A
Rating: 4 out of 5
Compliant in every way. Satisfied, simple reliable and effective.
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A
Rating: 3 out of 5
Quite good
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A
Rating: 4 out of 5
Well-designed site; the interactivity is very good and I easily found what I needed; the delivery is fast and inexpensive because the ordered product is compatible with a standard letter.
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A
Rating: 3 out of 5
Good navigation on the site, good delivery, good service but the order did not meet satisfaction.
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A
Rating: 4 out of 5
It's a shame that on the site there is no way to print a card like the one you sent me that allows you to choose the slider well. I keep this card carefully for future purchases.
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Response from clip-zip.com
Hello,
It is indeed possible to print a card from the site with the references in real sizes, identical to the one you received upon delivery.
Here is the link if needed:
https://www.clip-zip.com/fr/page/carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite
Best regards
It is indeed possible to print a card from the site with the references in real sizes, identical to the one you received upon delivery.
Here is the link if needed:
https://www.clip-zip.com/fr/page/carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite
Best regards
A
Rating: 3 out of 5
I had to order 2 times because the first one was too small; and yet the measurement was correct; I didn't return it because the shipping costs would have been significant compared to the small value
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
-
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A
Rating: 1 out of 5
I ordered 2 replacement sliders and received only 1. The one I received is too small because the instructions for ordering on the site are not precise enough. Very disappointed
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Response from clip-zip.com
Hello,
If your order was incomplete, please make a complaint to customer service: [email protected]
If your slider is too small, you can proceed with an exchange to receive the next size up.
Best regards
If your order was incomplete, please make a complaint to customer service: [email protected]
If your slider is too small, you can proceed with an exchange to receive the next size up.
Best regards
A
Rating: 1 out of 5
I have printed the models, compared the size: too small. I ordered the next size up and it still doesn't fit.
The concept is interesting, too bad it didn't match for my jacket.
Translated reviews
The concept is interesting, too bad it didn't match for my jacket.
Response from clip-zip.com
Hello,
We are sorry to hear that your trials were not satisfactory.
Please feel free to send us a photo of the closure by email:
[email protected]
We can guide you to the right product.
Best regards.
We are sorry to hear that your trials were not satisfactory.
Please feel free to send us a photo of the closure by email:
[email protected]
We can guide you to the right product.
Best regards.
A
Rating: 3 out of 5
Too long wait
Translated reviews
Response from clip-zip.com
Hello,
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
We have sent you two emails to the address indicated on your customer account.
Indeed, you did not provide the delivery city and therefore we could not send the order.
Our first email was dated 09/12 and the second on 16/12.
We have not received any response to either the first or the second.
You can reply directly to one of our emails specifying the complete postal address, so we can ship your order.
Best regards
A
Rating: 3 out of 5
A bit of trouble placing the order
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Response from clip-zip.com
Hello,
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
Can you tell us more?
For next time, if needed, don't hesitate to call us at 03.55.87.06.67.
We can guide you step by step for the order.
Best regards
A
Rating: 1 out of 5
following the setup leaflet the product immediately broke.
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Response from clip-zip.com
Hello,
Did you use a tool to open it?
Best regards
Did you use a tool to open it?
Best regards
A
Rating: 4 out of 5
Very good. Clear and easy.
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A
Rating: 4 out of 5
I wasn't sure I was getting the right case. Fast delivery as agreed.
Very satisfied.
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Very satisfied.
A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
The site is smooth and clean
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A
Rating: 3 out of 5
Order arrived very quickly
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A
Rating: 1 out of 5
Delivery in 24h. The system is very simple, however they forget that those who buy this are not professionals. It was for a women's vest size S, and I ordered the 3-4, while it was a 5. I obviously broke it while trying to assemble it. When it was enough to look at the back of the zipper where the number is. Too bad it's not better explained.
Translated reviews
Response from clip-zip.com
Hello,
We explain in our product sheets and in our user guides that a number can be found behind the slider, as it is not always there, it varies according to the manufacturers. Sometimes there may be nothing written or there may simply be a letter.
Which part of the piece broke? You can make a request to customer service to find an arrangement.
Best regards,
We explain in our product sheets and in our user guides that a number can be found behind the slider, as it is not always there, it varies according to the manufacturers. Sometimes there may be nothing written or there may simply be a letter.
Which part of the piece broke? You can make a request to customer service to find an arrangement.
Best regards,
A
Rating: 4 out of 5
Delivered quickly and product conforms to what I wanted, thank you.
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A
Rating: 3 out of 5
My package was delivered very quickly.. nothing to say about the delivery. However, very disappointed with the product
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