Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
good product received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2019
Easy navigation but ... see below
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2019
User-friendly, but not precise enough on the definition of sizes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2019
YouTube video a bit fast. You can't see well how to cut the existing zip, with what tool, where to press. 1 explanatory photo would be good. Otherwise OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2019
Delivery as per my order. Fast delivery. A bit expensive for this item (around 10 euros with delivery)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Fast as lightning!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
everything is well explained, package received quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2019
What is announced is very interesting. I am waiting to verify it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2019
Nothing to report, good transaction
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/09/2019
Order error on my part, I needed 5C2 and not 4C2.
I'm going on a trip, I'll see about a new order when I return.
Sorry, I can't give a rating.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
Choice of items. Speed of shipping. Good explanations regarding the choices to be made and the setup.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2019
EASY TO USE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2019
Clear site, simple explanations, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
great, clear and thank you for the size chart
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2019
Too difficult to find the right size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
This material replaces the previous defective one very well. Of course, you need to choose the right type.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/07/2019
I gave one star because I couldn't give less… the clip is extremely fragile to the point that it broke as soon as it was placed on the zipper. I feel cheated and robbed, moreover I received no response from customer service after filing a complaint!!!
Strange
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Response from clip-zip.com
Hello,
As indicated in your other comment, we confirm that we have received your complaint from 07/07.
And we will respond to it very soon.
Thank you for your patience.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2019
Perfect!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2019
Deadline respected but no email confirmation of purchase or tracking of the package. This is very annoying
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/04/2019
breaks on the first manipulation
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Response from clip-zip.com
Hello,
Our sliders are made of zinc, they are very resistant to wear and different climates.
However, when using the wrong tools or forcing too much to install them (for example, if the size is too small and you force it), it can indeed damage the slider. Especially small sliders because the smaller an item is, the more fragile it will be and it should be handled with care.
That is why we recommend every customer who needs help with installation or choosing their product to call us or send us photos by email of the zipper to be repaired.
We can guide you to the right products and we can also guide you step by step for installing a slider.
We also have many articles on the site, especially on the blog, with images and videos that can help you better understand how to install the slider.
Do not hesitate to contact us if needed: [email protected]
Best regards
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2019
Meh, I lost money and time because I have to reorder another size 8C (I had taken 5C) Yet with the size chart (useful because scale 1/1) and with my caliper to measure the zipper of my broken suitcase ... I couldn't do it even with a lot of perseverance! IT IS NOT EASY AT ALL TO CHOOSE THE RIGHT TYPE WITH THE RIGHT SIZE OF ZIP!!!
so I hope the other zip size 8C will arrive quickly before I go on vacation!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
Clear site (especially regarding the different sizes of zippers) and easy to use.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/06/2019
I still have not received the package
If nothing arrives in two days I will never order from you again
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Response from clip-zip.com
Hello,
If you have delivery issues do not hesitate to make a complaint to customer service: [email protected]
Our letters are delivered by La Poste, sometimes they may be a bit delayed, we are sincerely sorry.
Do not hesitate to send a complaint by email so that the necessary can be done.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
Serious site delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2019
easy access, service provided
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2019
Very good. Understandable. Fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/06/2019
not received to date
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2019
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Fast delivery. A bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2019
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2019
Fast shipping but expensive product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Hello, good service the small problem is the payment! I would prefer to make a bank transfer!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2019
Poorly designed template, error on the zip size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2019
super and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2019
Despite two purchases for a single zipper repair, I couldn't succeed..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2019
Clear, efficient, quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2019
Precise and with all the useful information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Practical
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