English 
P
Rating: 1 out of 5
Despite the reference prose on my broken zip, the purchased zip does not fit and breaks when trying to install it. Refund refused. Disappointed
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersP
Rating: 1 out of 5
I used it correctly only once .... now the zipper doesn't work anymore ... very very disappointed to have spent more than 12 € for this result
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N
Rating: 1 out of 5
I bought a slider 8, it didn't work on my client's garment
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M
Rating: 4 out of 5
Very satisfied with my purchase
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W
Rating: 4 out of 5
PRACTICAL
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S
Rating: 4 out of 5
The clip-zip works well, but it was difficult to remove the old one. I find you should be more precise about what kind of tweezers to use: show a larger photo on your site.
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B
Rating: 1 out of 5
this is not the right one
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D
Rating: 4 out of 5
Immediate refund and recommended item, received quickly
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M
Rating: 1 out of 5
The after-sales service is non-existent.
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
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After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
Response from clip-zip.com
Hello, We are sorry that your experience with our after-sales service was not good. We have checked and your request has normally been taken into account, with the resending of a new product. Best regards. The clip-zip team
C
Rating: 1 out of 5
Impossible to install in a durable way
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and we would like to understand more about what may have happened to help you better. Please feel free to contact us directly. Best regards. The clip-zip team
F
Rating: 1 out of 5
Hello, clip placed on a Levis jeans, and well it doesn't work!!!!!!
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N
Rating: 4 out of 5
very good idea
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T
Rating: 3 out of 5
package not received to this day!!!
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package. Your satisfaction is our priority and we completely understand your frustration. Please feel free to contact us directly so we can help you resolve this issue, it is true that during the Christmas period delivery problems are more likely. Best regards, The clip-zip team
M
Rating: 1 out of 5
30 seconds broken!
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Response from clip-zip.com
Hello, We are sorry to hear that your product encountered a problem so quickly. Your satisfaction is our priority and we thank you for sharing your experience. Customer service has offered you a replacement solution, please feel free to get back to us to find a solution. Best regards. The clip-zip team
N
Rating: 1 out of 5
Not the right size and difficulties in returning for a refund
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Response from clip-zip.com
Hello, We are truly sorry to hear that you encountered difficulties with the size of your item and the return process. Your feedback is valuable, and we take it into account to improve our services. Please feel free to contact our team to assist you with your return process. Best regards. The clip-zip team
J
Rating: 4 out of 5
Nothing to report
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A
Rating: 3 out of 5
I would like to give my opinion. And to do so, I would have liked to receive on time the two sliders I had ordered before leaving for my trip... the order was a bit delayed in being sent. It arrived while we were already gone.
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J
Rating: 4 out of 5
Interesting
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J
Rating: 4 out of 5
Slider changed in 5
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D
Rating: 1 out of 5
Impossible to choose the right size after 2 attempts I gave up
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our sizes has not been satisfactory. Please feel free to contact us to discuss your issue and find a solution that will suit you better. Thank you for your feedback. The clip-zip team
C
Rating: 1 out of 5
The ordered sleeve was of poor quality and broke when it was crimped.
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that you encountered a problem with the sleeve you ordered. Your feedback is very important to us, and we want to improve. If you would like to discuss your experience or find a solution together, please feel free to contact us. Best regards. The clip-zip team
S
Rating: 3 out of 5
Ideal for repairs but I have a large tooth zipper on a motorcycle jacket, it's difficult to grab the slider tab, too thin and there's also a piece that 'pricks' the finger.
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M
Rating: 4 out of 5
My order meets my expectations
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J
Rating: 4 out of 5
Apart from a delivery problem by the post, as usual, it seems to be working well for now
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M
Rating: 4 out of 5
The site is okay, the delivery time is short.
The French request for feedback is not optimal. The order was executed in German.
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The French request for feedback is not optimal. The order was executed in German.
V
Rating: 4 out of 5
Fast and efficient
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D
Rating: 1 out of 5
It didn't hold despite following the installation instructions
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable to us in order to improve the quality of our items. Please feel free to contact us directly to discuss your situation. Best regards. The clip-zip team
T
Rating: 4 out of 5
This clipper that I received as a goodwill gesture fit better than the previous one which didn't work at all. The optimal one was the one I received in 2024. In conclusion, both that I received in 2025 are not as good as the one from 2024.
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M
Rating: 4 out of 5
Repair done, but difficult. The measurement I took led me to a size that turned out to be too big. I returned it, and I was fully refunded, then I ordered the smaller size. This dimension worked but was difficult to mount because it is tight. For an instrument cover.
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T
Rating: 1 out of 5
I am disappointed
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F
Rating: 3 out of 5
This replacement slider is easy to mount however the pull tab is not very ergonomic, small and stiff it tends to unclip the product as soon as you handle it. Result: a zipper that seems repaired but works poorly and will not last, too bad.
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M
Rating: 1 out of 5
Impossible to install on a sports bag unless you undo the seams which will be impossible to redo.
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E
Rating: 1 out of 5
very poor quality product breaks during setup
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N
Rating: 1 out of 5
Not satisfied, impossible to repair the zipper of my coat. The parts were difficult to set up and then pinch. nothing held and finally after several attempts they broke. I do not recommend
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N
Rating: 4 out of 5
Ease of setup, a bit expensive though.
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G
Rating: 1 out of 5
The product does not work and after several follow-ups to return it, still no response
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J
Rating: 3 out of 5
satisfaction with the site, but the main thing is that it unfortunately does not work
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A
Rating: 3 out of 5
It's very difficult to find the dimensions on the first try... so we end up making extra orders, which is good for your business! But not for the customer.... thank you
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C
Rating: 1 out of 5
Unnecessary purchase. The part that goes into the slider broke in two lengthwise when tightening. But it gave me the idea to dismantle this part of the zipper on an old jacket and I was able to fix myself.
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A
Rating: 4 out of 5
it's great to be able to change this small part of my musical instrument case. I had to change 3 clips, it still ends up being a bit expensive in the end.
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