Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2019
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2019
The site is very good, very clear. Speed of delivery. The item I ordered does not fit what I needed to repair.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2019
Works very well, and very satisfied, the price could be cheaper about 5€ for the Zip.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2019
good site fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
no problem for a first order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2019
Very good idea to have replacement sliders.... but I would have liked to have the one corresponding exactly to my closure.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2019
Well arrived.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2019
order sent quickly but unsatisfactory
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Interesting at first glance
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
items that are not easily found... However, the size chart is not entirely reliable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Fast and Efficient
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/03/2019
Parts Very fragile, impossible to repair... Useless purchase, money wasted... I
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Response from clip-zip.com
Hello,
What problem did you encounter, was it during installation?
Don't hesitate to share it with customer service at: [email protected]
Best regards,
Clip&Zip
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Good site, and very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2019
Does the job, but looks fragile because the tip you hold is quite thin.
There is also a spike on it that could hurt when you lift it...
I wonder if we can saw it because once lowered, it fits into a housing that makes it invisible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
Easy to navigate practical advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2019
My first order went well, so I recommended again with complete confidence. . . . Unfortunately, the ordered slider, recommended by the site, does not match my closure, and thus I lost almost 10 euros for nothing. . .
Too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
Pleasant site to browse
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2019
Very practical!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2019
I recommended a kit because the first one broke when I tried to put it on, so I will try again, and if it's the same, I will give up because it will have cost me more than a zipper.
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Response from clip-zip.com
Hello, if you need help with installation, do not hesitate to contact customer service either by email or by phone. The size 3-4 and 5 sleeves must be installed carefully, especially when crimping the item to attach it to the fabric. Do not hesitate to call or send an email if needed. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2019
Meh.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2019
I am satisfied with this site because I did not order the right slider. I sent an email and someone advised me to take the larger size after sending a photo of the closure and the old slider twice. I was refunded for the first slider I returned and paid for the second one, where an exchange can also be done. Great!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2019
Very useful, but difficult to unclip the slider. Complicated sleeve to install;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Relatively clear site, fairly easy order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
Very good site, simple explanation for clip measurements. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Effective... but a lot of hesitation to avoid choosing the wrong product despite the diagrams
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2019
did not receive the right product twice
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Response from clip-zip.com
Hello, Do not hesitate to contact customer service at this address: [email protected] If you have not received the right products we will replace them quickly and upon simple request. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Clear, explicit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/02/2019
Received relatively quickly but impossible to set up.
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Response from clip-zip.com
Hello, Maybe a cursor reference problem? You can send a photo of your zipper by email to [email protected] we will help you find the right cursor. You are still within the time frame to make an exchange. Best regards
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2019
Lack of clear information regarding the opening of the clip... I must have damaged it while trying to open it and as a result, it no longer served its purpose... My jacket went to the tailor for the replacement of the zipper and I lost 10.00 €...
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Response from clip-zip.com
Hello, We are sorry for this inconvenience, when you encounter a problem do not hesitate to contact us, we are very responsive. Do not hesitate to write to us at our email address to share your experience: [email protected] Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
speed of delivery and effectiveness of the product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/02/2019
the product I received broke during installation
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2019
Impossible to 'open' the slider: Surely not with the small red plastic wedge provided, nor with anything else (screwdriver ...). Spent half an hour and nothing moves ... Yet I understood how it works! My zipper is still not repaired and I threw nearly 10 euros in the trash! But why don't you deliver this 'open' slider, it would just need to be clipped. For me, the purchased item is defective, but that does not repair my garment! Customer service phone number does not answer ... Very disappointed!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
For a novice like me, I really had no problems understanding the site, then placing the order, the product arrived very quickly, the explanatory notice and the product are of good quality; Thank you for everything. Stéphane
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2019
The size of the zips is missing, and the tutorial for installation online. I discovered the size and model I needed on the day of delivery thanks to the small box that accompanied the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
Clear and concise
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