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Rating: 3 out of 5
I had a delay problem. But I sent an email and they always replied. Thank you.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Fast and efficient. Shipping costs a bit expensive
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Rating: 1 out of 5
I am not satisfied, this is the second order I place, and despite the size chart it does not match, moreover I am delivered each time a different color than black!!!
REALLY NOT SATISFIED despite a fast delivery
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REALLY NOT SATISFIED despite a fast delivery
Response from clip-zip.com
Hello Nathalie,
We are sorry that the ordered items do not meet your expectations. Our boxes/sleeves were out of stock for the black color but we have now received this color, so we can deliver it to you without difficulty.
Regarding the exact size, have you already sent a photo of the zipper by email?
This will help us determine the model you need to buy. Almost all zippers are standard size, just like our products, so we should be able to find the one you need! Don't hesitate to contact us.
See you soon!
We are sorry that the ordered items do not meet your expectations. Our boxes/sleeves were out of stock for the black color but we have now received this color, so we can deliver it to you without difficulty.
Regarding the exact size, have you already sent a photo of the zipper by email?
This will help us determine the model you need to buy. Almost all zippers are standard size, just like our products, so we should be able to find the one you need! Don't hesitate to contact us.
See you soon!
A
Rating: 4 out of 5
Although really practical and quickly set up, although it replaces often expensive sewing work, this product could be sold a bit expensive.
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Rating: 4 out of 5
Good to know, avoids changing the slider!
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Very good service and fast delivery, thank you
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A
Rating: 4 out of 5
1st recent order not enough hindsight but received my order very quickly
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Rating: 4 out of 5
shipping costs a bit high and product a bit expensive
otherwise very well done and serious site
fast and perfect delivery
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otherwise very well done and serious site
fast and perfect delivery
A
Rating: 4 out of 5
ease of search, ease of ordering, good packaging and respect for deadlines
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A
Rating: 3 out of 5
Not easy to find the right size and the right model of zipper, despite the rather well-made explanations!
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A
Rating: 3 out of 5
Gadgets that do not work
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A
Rating: 1 out of 5
Very disappointed, it is not compatible at all
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Response from clip-zip.com
Hello Xavier,
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
A
Rating: 4 out of 5
Effective and fast delivery.
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Rating: 4 out of 5
Quite clear
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A
Rating: 4 out of 5
No review given the result of my order
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A
Rating: 3 out of 5
The choice is not very simple for the size to order.
The proposed tool is difficult to print at size 1
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The proposed tool is difficult to print at size 1
A
Rating: 4 out of 5
Very serious the order arrived quickly
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A
Rating: 4 out of 5
Ingenious system and very fast order
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A
Rating: 4 out of 5
fast shipping and conforms to the order
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
fairly clear, but lacks one or two pieces of information regarding the exact way to take measurements you have to search for this information. If this could be available automatically when looking at sliders it would be perfect.
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Rating: 4 out of 5
Fast delivery
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Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
Useful
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Rating: 4 out of 5
good
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Rating: 3 out of 5
hello, not easy to choose the right zip. It would be good to put photos for each zipper. When I made the first order I made a mistake and it's a shame. The password recovery system is a bit tedious.
Otherwise when you find the right zip the repair is easy
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Otherwise when you find the right zip the repair is easy
A
Rating: 4 out of 5
Fast shipping.
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A
Rating: 4 out of 5
Good explanations with the printable sheet, a bit of hesitation to make a choice on the nylon zipper. Shipping costs charged 3.50 euros, reality much simpler 1.24 euros, to improve.
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Rating: 4 out of 5
products a bit expensive but quick order and delivery quality product easy to use
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Rating: 4 out of 5
Product conforms to the order and received quickly the reference card super practical it avoided me from ordering the wrong cursor. Simple assembly and quick installation.
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Rating: 4 out of 5
despite a little delay the package has arrived
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Rating: 4 out of 5
Nothing to report.
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Rating: 4 out of 5
Good
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Rating: 3 out of 5
The principle and product are interesting. However, following the instructions to order the product, the received product is too small.
I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
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I therefore decided to go to a dealer mentioned on the site. Already their address is different (atout fil paris 12) and moreover they do not have these products
A
Rating: 4 out of 5
No problems to report
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A
Rating: 4 out of 5
Good logistics service
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A
Rating: 4 out of 5
good (maybe improve the information on the different sizes of the products).
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Rating: 1 out of 5
Out of 4 sliders purchased, only one works. I am very disappointed with your product and will never buy again, unless you manage to make your products work on my items...
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Rating: 4 out of 5
Very responsive site
Fast shipping
However, it is difficult to ensure the correct size to order
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Fast shipping
However, it is difficult to ensure the correct size to order