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A
Rating: 4 out of 5
shipping costs a bit high compared to the package
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
model received is too small for almost 15 euros
thank you
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thank you
Response from clip-zip.com
Hello,
You have 15 days after the date of your order to request an exchange, so don't hesitate.
You have 15 days after the date of your order to request an exchange, so don't hesitate.
A
Rating: 4 out of 5
I recommend this site for all zipper repairs.
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A
Rating: 4 out of 5
I succeeded but I had a lot of difficulties removing the old slider. On your site, you mainly show how to install the new slider but not how to remove the old one. The risk is to damage the stitches of the zipper.
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A
Rating: 4 out of 5
Perfect site, well explained and precise which allowed me to order the exact size.
I like less the shipping costs for which I paid 1.90€ and the letter was stamped at 0.70€ and impossible to find a free shipping code before CHRISTMAS (while there are regularly) ...
Translated reviews
I like less the shipping costs for which I paid 1.90€ and the letter was stamped at 0.70€ and impossible to find a free shipping code before CHRISTMAS (while there are regularly) ...
A
Rating: 4 out of 5
I hope the price will drop thank you
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A
Rating: 3 out of 5
WEBSITE NO PROBLEM, HOWEVER ACCORDING TO THE SITE ORDER SENT ON 03/11/17 RECEIVED ON 21/11 POST OFFICE HIDDEN ON 16/11 SO THE SENDING WAS DONE ALMOST 15 DAYS AFTER THE ORDER!!!!!!!
NOT VERY SERIOUS
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NOT VERY SERIOUS
A
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
No problems to report
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A
Rating: 1 out of 5
order not received
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A
Rating: 3 out of 5
Fast shipping, product visibly of good quality, but although I chose the product following the site's instructions, it does not meet my needs at all. choice guide to improve: measuring the hooks is not enough to do
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A
Rating: 4 out of 5
Easy to choose thanks to the pattern with different sizes
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A
Rating: 4 out of 5
Arrived on time. Good condition. I had to return them because I hadn't chosen the right size.
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 3 out of 5
Fast delivery. But lacks detailed and clear explanations on the site for choosing the size of the ordered items.
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Quality of products very variable
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A
Rating: 3 out of 5
Order from 21/10 delivered on 10/11 it's a bit long
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A
Rating: 4 out of 5
Very practical
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A
Rating: 3 out of 5
One slider received out of two purchased
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A
Rating: 3 out of 5
We ordered 2 sizes of sliders (measurements taken as you indicated on your site) and unfortunately impossible to install them. We had to go to a haberdashery that sold your sliders to sell us another one and install it. The size problem is poorly explained and the instructional video goes too fast.
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A
Rating: 3 out of 5
Ease of choosing a slider. Difficult measurement of an open zipper and impossible to close. (Slider lost)
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A
Rating: 4 out of 5
Well explained
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A
Rating: 4 out of 5
Clear site with a good explanation for choosing the slider based on the type of zipper closure
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A
Rating: 3 out of 5
I ordered 3 identical sliders thinking I would receive the 4th for free as noted on the first page of the site... I only received 3 goodbye the free one. After rereading the ad I understand that you have to order 4 to get 4 at the price of 3. not clear at all
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A
Rating: 4 out of 5
Clear and easy to use
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A
Rating: 4 out of 5
clear and well-made site
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A
Rating: 1 out of 5
The ordered item does not work.
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A
Rating: 3 out of 5
One should not rely solely on the size indications, I chose the 10A because it was specified for work sizes, upon arrival, it was too big, so I had to reorder a smaller one, I hope not to be disappointed.
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A
Rating: 3 out of 5
The product looks very good, the site is very clear, the order processing is super fast but the size guide is not very clear in my opinion despite the help card :-( I had to change my item...
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A
Rating: 3 out of 5
Correct
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A
Rating: 4 out of 5
Ultra fast delivery.
The choice of the slider is facilitated with the printable grid.
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The choice of the slider is facilitated with the printable grid.
A
Rating: 3 out of 5
Not the right model ordered but it is very difficult to take the right measurement on a zipper that no longer has a slider!
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A
Rating: 4 out of 5
Good and easy
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A
Rating: 4 out of 5
Well documented, easy to understand and choose
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A
Rating: 3 out of 5
Very well made site.
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A
Rating: 1 out of 5
I receive a button that does not match, despite photos and advice requests, assurance on the choice. I am referred to a refund/exchange request that is untraceable since I did not create a user account before the order (direct order). And finally, as always, a request for a rating (review) on the service even before I have resolved the problem.
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Response from clip-zip.com
Hello, According to the measurements you gave me by email, it was the corresponding slider, I am sorry for the misunderstanding. Thank you for your feedback which will help improve our services. Customer Service
A
Rating: 3 out of 5
Delivered quickly but the product does not work in 100% of cases
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A
Rating: 1 out of 5
*****
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A
Rating: 4 out of 5
Secure payment, fast delivery
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