English 
A
Rating: 4 out of 5
Arrived on time. Good condition. I had to return them because I hadn't chosen the right size.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Easy to use
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A
Rating: 3 out of 5
Fast delivery. But lacks detailed and clear explanations on the site for choosing the size of the ordered items.
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Quality of products very variable
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A
Rating: 3 out of 5
Order from 21/10 delivered on 10/11 it's a bit long
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A
Rating: 4 out of 5
Very practical
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A
Rating: 3 out of 5
One slider received out of two purchased
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A
Rating: 3 out of 5
We ordered 2 sizes of sliders (measurements taken as you indicated on your site) and unfortunately impossible to install them. We had to go to a haberdashery that sold your sliders to sell us another one and install it. The size problem is poorly explained and the instructional video goes too fast.
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A
Rating: 3 out of 5
Ease of choosing a slider. Difficult measurement of an open zipper and impossible to close. (Slider lost)
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A
Rating: 4 out of 5
Well explained
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A
Rating: 4 out of 5
Clear site with a good explanation for choosing the slider based on the type of zipper closure
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A
Rating: 3 out of 5
I ordered 3 identical sliders thinking I would receive the 4th for free as noted on the first page of the site... I only received 3 goodbye the free one. After rereading the ad I understand that you have to order 4 to get 4 at the price of 3. not clear at all
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A
Rating: 4 out of 5
Clear and easy to use
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A
Rating: 4 out of 5
clear and well-made site
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A
Rating: 1 out of 5
The ordered item does not work.
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A
Rating: 3 out of 5
One should not rely solely on the size indications, I chose the 10A because it was specified for work sizes, upon arrival, it was too big, so I had to reorder a smaller one, I hope not to be disappointed.
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A
Rating: 3 out of 5
The product looks very good, the site is very clear, the order processing is super fast but the size guide is not very clear in my opinion despite the help card :-( I had to change my item...
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A
Rating: 3 out of 5
Correct
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A
Rating: 4 out of 5
Ultra fast delivery.
The choice of the slider is facilitated with the printable grid.
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The choice of the slider is facilitated with the printable grid.
A
Rating: 3 out of 5
Not the right model ordered but it is very difficult to take the right measurement on a zipper that no longer has a slider!
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A
Rating: 4 out of 5
Good and easy
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A
Rating: 4 out of 5
Well documented, easy to understand and choose
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A
Rating: 3 out of 5
Very well made site.
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A
Rating: 1 out of 5
I receive a button that does not match, despite photos and advice requests, assurance on the choice. I am referred to a refund/exchange request that is untraceable since I did not create a user account before the order (direct order). And finally, as always, a request for a rating (review) on the service even before I have resolved the problem.
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Response from clip-zip.com
Hello, According to the measurements you gave me by email, it was the corresponding slider, I am sorry for the misunderstanding. Thank you for your feedback which will help improve our services. Customer Service
A
Rating: 3 out of 5
Delivered quickly but the product does not work in 100% of cases
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A
Rating: 1 out of 5
*****
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A
Rating: 4 out of 5
Secure payment, fast delivery
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A
Rating: 4 out of 5
Perfect, very responsive
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A
Rating: 4 out of 5
Nothing to report except that it's not easy to measure an open closure without a slider.
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A
Rating: 4 out of 5
Not compatible with short pull tab end ...
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A
Rating: 4 out of 5
Professional
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A
Rating: 1 out of 5
No response to my product return request. Customer service does not follow up
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Response from clip-zip.com
Did you contact customer service by email? This is more convenient for them to explain the steps to follow for a return request.
A
Rating: 3 out of 5
It's not easy to put the case on and crimp it, so I had to buy 2 cases (cost of 2 cases + 2 shipping fees of course): the first time the case didn't hold and the opening of the closure was not found in the schoolyard, the second time I made sure to crimp the case well but obviously it damages the shine of the case but at least it holds.
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A
Rating: 4 out of 5
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A
Rating: 4 out of 5
The site is clear and fast, but choosing the right slider with certainty is not easy.
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A
Rating: 1 out of 5
not precise enough for measurement assistance
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Response from clip-zip.com
For this, we have put a printable reference card on our store to facilitate the choice of the right slider by comparing it with your broken zipper. You can find this card at this link: https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
A
Rating: 4 out of 5
Apparently good.
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A
Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
Average slider, but the sleeve does not match.
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