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A
Rating: 4 out of 5
Perfect, very responsive
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to report except that it's not easy to measure an open closure without a slider.
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A
Rating: 4 out of 5
Not compatible with short pull tab end ...
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A
Rating: 4 out of 5
Professional
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A
Rating: 1 out of 5
No response to my product return request. Customer service does not follow up
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Response from clip-zip.com
Did you contact customer service by email? This is more convenient for them to explain the steps to follow for a return request.
A
Rating: 3 out of 5
It's not easy to put the case on and crimp it, so I had to buy 2 cases (cost of 2 cases + 2 shipping fees of course): the first time the case didn't hold and the opening of the closure was not found in the schoolyard, the second time I made sure to crimp the case well but obviously it damages the shine of the case but at least it holds.
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A
Rating: 4 out of 5
-
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A
Rating: 4 out of 5
The site is clear and fast, but choosing the right slider with certainty is not easy.
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A
Rating: 1 out of 5
not precise enough for measurement assistance
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Response from clip-zip.com
For this, we have put a printable reference card on our store to facilitate the choice of the right slider by comparing it with your broken zipper. You can find this card at this link: https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
A
Rating: 4 out of 5
Apparently good.
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A
Rating: 4 out of 5
very satisfied
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A
Rating: 4 out of 5
Average slider, but the sleeve does not match.
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A
Rating: 4 out of 5
2 weeks to receive my order, which is not exactly express delivery! However, the products are really very good and the system is revolutionary!!! Easy to install, in a few minutes my jacket looks like new :)
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A
Rating: 4 out of 5
Satisfied with my order, received quickly and as expected.
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A
Rating: 3 out of 5
Nothing to report, fast shipping
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A
Rating: 3 out of 5
Super long delay
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A
Rating: 1 out of 5
1st order not received, the site made a second shipment. The product is not suitable, request for exchange remains unanswered to this day.
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Response from clip-zip.com
Hello,
Have you contacted customer service? An exchange is certainly possible
Best regards,
Have you contacted customer service? An exchange is certainly possible
Best regards,
A
Rating: 1 out of 5
I wanted size xl (11 mm wide) I received the smallest. I do not remember that it asked for the width online. The one I received is useless to me.
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Response from clip-zip.com
Hello,
Yes, the references are different depending on the widths..
Have you contacted customer service to proceed with an exchange?
Best regards.
Yes, the references are different depending on the widths..
Have you contacted customer service to proceed with an exchange?
Best regards.
A
Rating: 3 out of 5
Problem with assembly, the slider has separated into two.
Request in progress for replacement.
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Request in progress for replacement.
A
Rating: 1 out of 5
we are still waiting for the delivery
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Response from clip-zip.com
Hello,
Have you informed customer service that you have not received your package? Sometimes there are errors with the carrier, so do not hesitate to let us know in order to send you a second shipment.
Best regards.
Have you informed customer service that you have not received your package? Sometimes there are errors with the carrier, so do not hesitate to let us know in order to send you a second shipment.
Best regards.
A
Rating: 4 out of 5
trustworthy site
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A
Rating: 4 out of 5
very clear
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A
Rating: 3 out of 5
Explicit site
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A
Rating: 4 out of 5
I have a bit of trouble putting the Zlideon on but it works really well! But I still feel like it remains fragile....
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A
Rating: 4 out of 5
correct use
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A
Rating: 4 out of 5
No issues
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A
Rating: 4 out of 5
Easy to find what you are looking for!
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A
Rating: 3 out of 5
ok overall, but the instructions for taking measurements could be a bit more precise.
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A
Rating: 4 out of 5
good
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A
Rating: 1 out of 5
It was for a skirt zipper, impossible to assemble!
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Response from clip-zip.com
Have you thought about contacting our customer service to find the right Zlideon slider for your zipper? Please note that you can exchange your product. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
A
Rating: 4 out of 5
Very good idea to solve our zipper problems. Avoid finding a seamstress to change everything.
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A
Rating: 4 out of 5
Awesome!!! Thank you...
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
A very practical site that provides solutions for zipper repairs
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A
Rating: 4 out of 5
well explained and fast delivery
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A
Rating: 4 out of 5
Clear site, you can quickly find what you are looking for.
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A
Rating: 1 out of 5
Complicated to set up despite the diagram that seems simple in theory. And the part broke
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
A
Rating: 1 out of 5
Their zips do not work at all and (if you are going to buy something that doesn't work) you might as well get it from any supermarket, they are cheaper.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide For your information, the Zlideon slider is not available in supermarkets but only in certain haberdasheries. Be careful not to confuse it with other lower quality items than the Zlideon slider which is patented.
A
Rating: 3 out of 5
Very fast shipping. But I made a mistake in the size of the slider. So I made a request for an exchange yesterday morning and I haven't received confirmation for my request yet, so I can't send it yet.
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A
Rating: 4 out of 5
Very good product but not easy to choose the right model on the first order.
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