Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
The design is very good, it still needs to improve reliability over time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2017
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2017
Site that I would not recommend... because of a bad experience!
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Response from clip-zip.com
This is most certainly due to the size of the slider being larger than the closure. You could have easily proceeded with an exchange and contacted our customer service. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
Fast shipping but when it comes to making a return (previous order) the delay is very long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
Order delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Easy to access and simple to use for ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very good slider, this clips correctly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
The principle of being able to repair zippers is really great. For now, the only downside I have is that I didn't find it easy to find the right slider. I bought 3 to find the right one. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2017
1st review "bad" justified but refused publication? without explanation. Therefore 2nd very bad review
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Response from clip-zip.com
Your first review was indeed refused by the moderation service of the company "AvisVérifiés" because it was not related to an experience of use on the site. For any questions following your order, please contact our customer service directly. Presenting our apologies for this bad experience. The IT Service - Zlideon France
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
Just the delivery problem... I don't know if the first shipment got lost, but my order took days to arrive. Otherwise, I installed my first zipper without any problem. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
A bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
The explanations are clear, the customer service is responsive and the product is of good quality, unfortunately it did not give a second life to my zipper.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very useful. A bit expensive. Size instructions not very precise
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2017
Good but I ordered several pairs and it's never the right one so I'm giving up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
The procedure for measuring the width of zippers for choosing models could be more explicit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2017
The site and explanations seem clear, but the sizes offered do not correspond to the reality of the existing closures.
Very disappointed after 2 orders.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
Please note that it is possible to return the product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2017
The slider broke after 2 months, and as a commercial gesture, the shipping cost of 2 euros was refunded.
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Response from clip-zip.com
Hello, we are sorry for this bad experience, very few of our customers give negative feedback on the quality of the slider. Unfortunately, since the 15-day period has passed, we can only cover the shipping costs as a gesture.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2017
Simple and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
to visit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Fast delivery. Material conforms to the order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2017
On my first order, the zip worked very well on a light jacket, but this time, for a motorcycle jacket, the zip did not withstand the second use. useless and broken zip!! and since I removed the original one, the jacket is to be thrown away... I am furious
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2017
the measurement requests are not clear enough
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
all good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2017
Not very practical to find the right size even with the flyer witnesses. I had to order twice. Otherwise, the slider seems to be of good quality, to see after use.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2017
Unfortunately, very disappointed because the system did not work.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2017
Interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2017
Not easy to make the right choice on the first order otherwise everything is correct.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2017
EFFECTIVE
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/01/2017
I returned my order and asked for the same item in a smaller size. Not only have I received no news, but I have received nothing. I find the shipping very long. still nothing received on 14/02/2017.??? Since mid-January!
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Response from clip-zip.com
Hello, thank you for your order. We are sorry for this delay which surprises us, we are looking into it with customer service and will get back to you as soon as possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
The site is well made and allows you to know the model you need for your purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2017
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2017
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2017
Disappointed by the quality of some zippers that are too rigid and not adaptable enough. It's also not easy to find the right dimensions...
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Response from clip-zip.com
Thank you for your comment, we are actually working on it hoping to make the selection of your slider easier. In the meantime, thanks to the reference chart and our guide, it can help you: https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2017
Not easy to find the right size but when you do, it's a great solution to save duvets!
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