Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
Quick processing of my order, the problem for me was the choice of the size of the pull tab which turned out to be too large in this case. I ordered one size down.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2017
Good. When a color is not available, it should be marked on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2017
Knowing nothing about haberdashery, the site allowed me to quickly find the item I needed. The assembly is simple.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2017
Site ok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2017
Order received 2 months later after making several complaints!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2017
A bit difficult to access, when you don't know the site, it would be better to start with the small document that gives the different sizes of closures...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2017
****
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2016
INTERESTING PRODUCT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2017
Clear and practical site but why be obliged to create an account for a small purchase?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/02/2017
Communication, shipping, etc... perfect, only downside: the method proposed to choose the right replacement is not correct regarding the width of the slider. I need to order the next size up now.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2017
very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2016
The design is very good, it still needs to improve reliability over time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2017
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/02/2017
Site that I would not recommend... because of a bad experience!
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Response from clip-zip.com
This is most certainly due to the size of the slider being larger than the closure. You could have easily proceeded with an exchange and contacted our customer service. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2017
Fast shipping but when it comes to making a return (previous order) the delay is very long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2017
Order delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
Easy to access and simple to use for ordering
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very good slider, this clips correctly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
The principle of being able to repair zippers is really great. For now, the only downside I have is that I didn't find it easy to find the right slider. I bought 3 to find the right one. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/02/2017
1st review "bad" justified but refused publication? without explanation. Therefore 2nd very bad review
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Response from clip-zip.com
Your first review was indeed refused by the moderation service of the company "AvisVérifiés" because it was not related to an experience of use on the site. For any questions following your order, please contact our customer service directly. Presenting our apologies for this bad experience. The IT Service - Zlideon France
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
Just the delivery problem... I don't know if the first shipment got lost, but my order took days to arrive. Otherwise, I installed my first zipper without any problem. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
A bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2017
The explanations are clear, the customer service is responsive and the product is of good quality, unfortunately it did not give a second life to my zipper.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very useful. A bit expensive. Size instructions not very precise
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2017
Good but I ordered several pairs and it's never the right one so I'm giving up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2016
The procedure for measuring the width of zippers for choosing models could be more explicit.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/01/2017
The site and explanations seem clear, but the sizes offered do not correspond to the reality of the existing closures.
Very disappointed after 2 orders.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
Please note that it is possible to return the product.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2017
The slider broke after 2 months, and as a commercial gesture, the shipping cost of 2 euros was refunded.
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Response from clip-zip.com
Hello, we are sorry for this bad experience, very few of our customers give negative feedback on the quality of the slider. Unfortunately, since the 15-day period has passed, we can only cover the shipping costs as a gesture.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2017
Simple and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2017
to visit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Fast delivery. Material conforms to the order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/02/2017
On my first order, the zip worked very well on a light jacket, but this time, for a motorcycle jacket, the zip did not withstand the second use. useless and broken zip!! and since I removed the original one, the jacket is to be thrown away... I am furious
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2017
the measurement requests are not clear enough
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
all good
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