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E
Rating: 4 out of 5
No comment
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 3 and 4 stars
Reset filtersF
Rating: 4 out of 5
Very good for plastic closures. For nylon, not so much
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E
Rating: 4 out of 5
In line with my expectations, fast delivery time
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F
Rating: 4 out of 5
Good product, shipping a bit expensive unfortunately
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L
Rating: 4 out of 5
Quick handling of the problem regarding my order.
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V
Rating: 3 out of 5
I can't repair the zipper with the zip. I called and sent a photo, but no news!! I'm stuck!! What to do???
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J
Rating: 4 out of 5
Very good, allows to easily 'save' a zipper but very expensive.
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G
Rating: 3 out of 5
Hello, I would have liked to give 5 stars, unfortunately the plastic lever broke on the first attempt. This made me understand that the slider exchange can be done with a simple screwdriver suitable for opening the ordered slider and separating the jaws of the old one to release it. So 5 stars for the next order.;=)
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M
Rating: 4 out of 5
Replacement of a zip that no longer had a pull tab. Easy to open clasp and easy to put in place. Very quick replacement. The only downside is that it catches a little on the closure. But it allowed me to extend the life of my bag. I really recommend!
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J
Rating: 1 out of 5
Fast service but despite the right size it doesn't work properly....
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J
Rating: 4 out of 5
Pleasant and simple site, fast delivery
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V
Rating: 1 out of 5
A purchase for nothing I bought a new zip And then there you go
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M
Rating: 1 out of 5
Hello, I still have not received my order...
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A
Rating: 3 out of 5
I notice that not all the products offered are available but you need to make a return to be informed.
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L
Rating: 4 out of 5
Well-presented site allowing for good product selection, in my case a slider for my diving suit.
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L
Rating: 1 out of 5
Hello, I give one star for several reasons, firstly I found the delivery relatively long, 1 week to receive a simple slider, I find that long. But the worst is that I installed the slider on my closure and it only worked once, since then it has been impossible to keep my closure closed while with the rest of the old slider it worked perfectly. So I really do not recommend this type of slider for repairing your closures.
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L
Rating: 4 out of 5
Good
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R
Rating: 1 out of 5
The 2 zip clips I bought for 2 jackets do not work.. Products are useless.
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Response from clip-zip.com
Hello, We are sorry to hear that the zip clips you purchased did not meet your expectations. Your satisfaction is very important to us, and we encourage you to contact us directly so that we can find a solution. It is possible that you may need a different model for your closures, feel free to send us photos of your zip by email, and we will be happy to advise you. Thank you for your feedback, and we hope to improve your experience. The clip-zip.com team
H
Rating: 3 out of 5
I think I made a purchase mistake, I wanted a product for a bag zipper but this product is not suitable, I think it only fits clothing zippers
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We understand that the product did not meet your problem, please feel free to contact us to discuss your experience further, we will be happy to help you. Best regards. The clip-zip.com team
V
Rating: 4 out of 5
Site offering very good solutions
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M
Rating: 1 out of 5
As of today, I still have not received the order, placed on August 9
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Response from clip-zip.com
Hello, We apologize for this delivery issue. Please contact us by email and we will do our best to find a solution. Sincerely, The Clip&Zip team.
H
Rating: 3 out of 5
Stop spamming me with emails for nothing
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Response from clip-zip.com
Hello, It is always possible to unsubscribe from the mailing list by clicking on the link « Unsubscribe » located at the bottom of the message. Best regards. The clip-zip.com team
L
Rating: 3 out of 5
I found this system very good to avoid changing the zipper. The installed clip does not hold, as soon as there is tension on the closure the clip opens and no longer holds. On a jacket it's perfect but on the closure of pants it's not good. Too bad.
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R
Rating: 1 out of 5
The ordered item was delivered quickly - but does not work at all. Despite comparing the zipper sizes, the zip closure does not snap onto the zipper and does not open and close the closure. That was wasted money.
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Response from clip-zip.com
Good day, we regret this bad experience, but would like to point out that you can always contact customer service if you have problems. Exchanging a product is always possible if the received product is defective. Best regards, your Clip&Zip team.
B
Rating: 1 out of 5
Fast delivery, product defective, could not open at first, then broke when pressed. Too bad!
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C
Rating: 3 out of 5
Unfortunately, one of the two zips received did not last 24 hours, I reported it to customer service but I am still waiting for a response from them...
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U
Rating: 4 out of 5
I was able to order the right size using the template.
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F
Rating: 3 out of 5
On this site, I didn't know for a long time whether I would receive the goods or pick them up in Weissenburg.
On this website, I wasn't clear for a long time whether I would receive the goods by mail or have to pick them up in Weissenburg.
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On this website, I wasn't clear for a long time whether I would receive the goods by mail or have to pick them up in Weissenburg.
G
Rating: 4 out of 5
In line with my needs and fast delivery
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J
Rating: 4 out of 5
Very good idea for repairing a caravan awning door closure. Only small downside, the slider tends to reopen because my closure was a bit hard to maneuver.
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P
Rating: 3 out of 5
Unfortunately, I made a mistake in the reference of the slider, I needed an 8B and I see that it is not available, disappointed
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M
Rating: 3 out of 5
Hello, the site itself, the simplicity of the order and the delivery of the product are exceptional and without surprises. However, I couldn't manage to mount the zipper to repair my closure (I ordered 2 pieces just in case). The size seems good (there isn't a more suitable one) and the explanations and videos are sufficiently explanatory (except perhaps the 'power' of the cutting pliers to be used to remove the old zipper). However, it's impossible to fully close either of the zippers purchased. Fingers, pliers, nothing works. To date, the repair is not effective. Too bad, the idea was appealing.
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O
Rating: 4 out of 5
Hello, I returned it and I have not yet been refunded because it is too big. You used new names for the zippers, which was incorrect. I need the same zipper in size M, one size down. Unfortunately, this size seems to be out of stock. I would be happy to receive the correct one. Best regards, Oliver Wolber
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H
Rating: 4 out of 5
In line with my expectations
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J
Rating: 3 out of 5
The clip-zip I received did not fit to the zipper.
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P
Rating: 4 out of 5
Assembly done as expected in the instructions, good, but after 2 uses the zipper derails again..... what to do?
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B
Rating: 4 out of 5
Good overall impression, despite a customer service issue with the parts I had bought for my zipper, I was perfectly taken care of and was able to receive the supplies again to carry out my repair (I only had to pay the shipping costs for customer service). One should not tighten too much when making the repair, lest the supplies break. I am nonetheless satisfied with this company and the products delivered... Thank you for the various support.
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N
Rating: 4 out of 5
After initial difficulties, it worked with the help of the service. Now the zipper works again, not like an original, but it serves its purpose.
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C
Rating: 1 out of 5
The zipper replacement broke very quickly.
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Response from clip-zip.com
Good day, Thank you for taking the time to share your experiences with us. We apologize for the problem we had with our product. Please contact us by email so that customer service can assist you. Best regards, The clip-zip.com team
J
Rating: 4 out of 5
Delivery time by post quite long - more than 4 weeks. Excellent quality material.
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