The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
The zip arrived quickly, very easy to install and broke on the 2nd use!!!!
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Isabelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Nothing to report
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Jean-François M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Very catchy site!
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Catherine S.
Rating: 4 out of 5
following a purchase from 05/03/2025
the site provides relevant explanations for choosing the sliders. The slider is not very easy to install (for a suitcase) and I'm not sure it will last over time. It's still a bit expensive for a slider.
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michel S.
Rating: 1 out of 5
following a purchase from 04/03/2025
Impossible to place the zip, I tried to tighten it and it broke
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PHILIPPE C.
Rating: 4 out of 5
following a purchase from 24/02/2025
very good, I recommend.
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Jeanne de Chantal P.
Rating: 3 out of 5
following a purchase from 02/03/2025
I give a rating of 3 stars not because of the product but because of the delivery time of my last order which was 15 days! My first order was delivered in 2 days and the clips allowed me to repair a zipper without having to change it. I would give the product itself a rating of 5 stars but as I said, the delivery time is way too long when the repair work is urgently waiting.
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Pascale V.
Rating: 3 out of 5
following a purchase from 09/02/2025
Website lacking precision on size choices.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with size choices on our site, please know that you can always contact us by email if you have any doubts about the necessary size. Your feedback is valuable and we are constantly working to improve the clarity of our information. Best regards, The Clip-Zip.com team
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Helene B.
Rating: 4 out of 5
following a purchase from 24/02/2025
Order received quickly, clear instructions. The downside: there was no box color that I would have liked: black or silver.
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Nathalie Z.
Rating: 1 out of 5
following a purchase from 11/02/2025
I placed an order in February. The website did not indicate that some items were out of stock. I paid the full amount despite this. I then only received a small part of my order and an email informing me that some items are out of stock... but this after ordering and payment! To this day, no further communication regarding the status of my order. I am very disappointed with this way of doing things. And I am being asked for my opinion on my order while it is still largely incomplete... I would like to be informed about the status of my order. I would like a refund. This practice is scandalous and deserves no more than one star...
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. Indeed, a stock-out message was sent to you, but it only lasted one day. The next day, your order, normally complete, was shipped to you. All products are contained in a single bag. If you did not receive a product, it is surely due to an oversight and not to a stock-out. Please feel free to contact us by email so we can resolve this situation. Best regards, The Clip&Zip team
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Sylvain R.
Rating: 1 out of 5
following a purchase from 08/02/2025
Product too fragile and broken on the first use. Useless purchase
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. We are committed to the quality of our products to provide a positive experience for all our customers, so please do not hesitate to contact us by email to activate the after-sales service. Best regards, The clip-zip.com team
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Michèle T.
Rating: 4 out of 5
following a purchase from 05/02/2025
Website easy to consult
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Sylvie M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Simple navigation; appreciated tutorials; fast delivery.
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cluny E.
Rating: 4 out of 5
following a purchase from 05/02/2025
Ideal solution to save a garment with a zipper. Clear explanations to find the right model. Garment repaired in 2 minutes.
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Gérard C.
Rating: 4 out of 5
following a purchase from 19/02/2025
Apart from the difficulty in determining the right clip, everything was great.
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giacomo G.
Rating: 1 out of 5
following a purchase from 19/02/2025
Sticks, side opening too tight had to be slightly widened with a screwdriver
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Wolfgang K.
Rating: 4 out of 5
following a purchase from 15/02/2025
After an information piece, I ordered and am satisfied. The delivery went well.
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micheline L.
Rating: 4 out of 5
following a purchase from 17/02/2025
too bad this system does not exist for even finer closures!!!
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Alain T.
Rating: 4 out of 5
following a purchase from 14/02/2025
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Charles H.
Rating: 3 out of 5
following a purchase from 05/02/2025
I would like to send you this note which is not a criticism but just an observation, despite your advice and the precautions taken I am troubled by the idea that the slider is not compatible with my jacket even though it is the same reference, everything is in place well aligned but it does not slide to close between the two rails it seems that the guide at the front is too big, I don't know what to do. I await your response. Best regards.
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F. V.
Rating: 4 out of 5
following a purchase from 29/01/2025
No problem
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JANNIQUE A.
Rating: 1 out of 5
following a purchase from 13/02/2025
Hello, to this day I have not received my order. Best regards
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Elisabeth D.
Rating: 4 out of 5
following a purchase from 25/01/2025
GOOD
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Robert N.
Rating: 3 out of 5
following a purchase from 19/01/2025
Long delay between order and receipt.
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Ludovic L.
Rating: 1 out of 5
following a purchase from 07/01/2025
I received the famous slider, I installed it on the zipper and once raised towards the collar it opens wide, so it doesn't work. This slider cannot replace a new zipper. This is what I will do.
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Christian P.
Rating: 4 out of 5
following a purchase from 03/02/2025
Satisfied but expensive
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Ruth M.
Rating: 4 out of 5
following a purchase from 01/02/2025
Fast delivery, easy to adapt system but size choice not obvious
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Harry P.
Rating: 1 out of 5
following a purchase from 24/01/2025
Easy to install except it doesn't hold, have to start over to put it back
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Jean Pierre P.
Rating: 3 out of 5
following a purchase from 04/01/2025
my order wish was not satisfied
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Michael H.
Rating: 1 out of 5
following a purchase from 29/01/2025
Never again
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daniel S.
Rating: 3 out of 5
following a purchase from 20/01/2025
Information too long to inform about a stock shortage (I had to follow up) and delivery time from the post is also too long. Otherwise, the product is correct and meets my needs.
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NICOLE D.
Rating: 4 out of 5
following a purchase from 13/01/2025
Hello, the delivery was fine. The product is not great, does not fit the anoraks, not big enough
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Claudia B.
Rating: 3 out of 5
following a purchase from 25/01/2025
Good service and instruction to measure, fast delivery but the zipper doesn't work. So an expensive trial.....
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Pierre S.
Rating: 4 out of 5
following a purchase from 11/01/2025
nothing to report
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Stephane J.
Rating: 1 out of 5
following a purchase from 24/01/2025
impossible to install and the part broke!!
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Response from clip-zip.com
Hello, We apologize for this mishap. We invite you to contact us by email to initiate the after-sales service and receive a new model. Best regards, The Clip&Zip team.
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David D.
Rating: 1 out of 5
following a purchase from 24/01/2025
Sorry it didn't work, even damaged my zipper
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Response from clip-zip.com
Hello, We apologize for not being able to satisfy you with our product. Could you please send us photos of your zipper and the measurements taken to choose your model by email? It is possible that you did not have the model suitable for your zipper. We would be happy to help you by email to find a solution. Best regards, The Clip&Zip team
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Colette J.
Rating: 4 out of 5
following a purchase from 26/01/2025
The part was the right size.
Unfortunately, I couldn't install it
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Anne A.
Rating: 4 out of 5
following a purchase from 19/01/2025
The repair worked perfectly,
however quite expensive.
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Pierre R.
Rating: 4 out of 5
following a purchase from 18/01/2025
Good product but there is room for improvement on delivery
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yvette L.
Rating: 4 out of 5
following a purchase from 20/01/2025
A bit unclear to find the right size and be sure of the color... But good quality product. Delivery times too long..
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