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F
Rating: 5 out of 5
Compliant with the order. Let's see over time if the closure lasts.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 3 and 5 stars
Reset filtersR
Rating: 3 out of 5
The zipper I ordered did not work and they did not provide any solution.
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M
Rating: 5 out of 5
Great customer service, very accommodating when a color is not available on their site, you call and sometimes they have a little left but they do not put it online and unlock it for our order by simple email. I made 1 exchange then 1 refund. Everything went very well. I recommend 100%!
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J
Rating: 5 out of 5
Thanks to the illustrations and descriptions, we can really choose the type of slider that suits our garment. Very fast shipping. Bravo
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P
Rating: 5 out of 5
It's perfect! Fits perfectly on my son's coat zipper.
I just had trouble opening the slider, it must be laid flat. I think the site should mention this because even if there is a small card with a drawing, we do not understand that otherwise it does not work.
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I just had trouble opening the slider, it must be laid flat. I think the site should mention this because even if there is a small card with a drawing, we do not understand that otherwise it does not work.
O
Rating: 5 out of 5
I recommend!
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E
Rating: 5 out of 5
Perfect from A to Z
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S
Rating: 5 out of 5
Delivery immediate, function is also given. Top!
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Y
Rating: 3 out of 5
Difficult to know which size of zipper to choose, I chose the wrong size even though you can return it for exchange, with shipping costs and the price of the item not advantageous
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R
Rating: 5 out of 5
Very good, it works
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B
Rating: 5 out of 5
Top, thank you!
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B
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
I saved a jacket and a parka in 30 seconds! Wonderful
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R
Rating: 5 out of 5
The site is a bit disorganized but that doesn't matter because the product is excellent.
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S
Rating: 5 out of 5
Great
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G
Rating: 5 out of 5
The site is easy to use.
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C
Rating: 5 out of 5
Very well-made site. I easily found how to determine the suitable model. Fast delivery
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P
Rating: 5 out of 5
First delivery not received but very responsive customer service and a second shipment received shortly after
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F
Rating: 5 out of 5
Received on time and easy to set up
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E
Rating: 5 out of 5
Hello, after some misinformation about the size, product reference, and refund process, we were able to use our zipper...
So thank you, good site, good customer service, good product...
See you soon
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So thank you, good site, good customer service, good product...
See you soon
R
Rating: 1 out of 5
Hello, I did not receive the right model. Your measurement and description system is not good. Sorry.
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Response from clip-zip.com
Hello, We do not want your zipper to remain defective. That is why we invite you to send us photos of your zipper and measurements by email. We will then help you find the suitable model. We can then proceed with an exchange! Best regards, The Clip&Zip team.
C
Rating: 5 out of 5
Fast shipping, perfectly meets my expectations and of very good quality. I recommend without any problem.
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L
Rating: 3 out of 5
The measurement is not correct, I think the measuring process may not be clear enough.
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J
Rating: 5 out of 5
Fast delivery, the replacement zip installed in 2 minutes works. Perfect.
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J
Rating: 5 out of 5
Perfect..!
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D
Rating: 5 out of 5
Very good site, order shipped quickly, compliant.
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D
Rating: 1 out of 5
After following the choice guide, I ordered a clip that didn't work, I returned it in the same packaging by filling out the return form to make an exchange. A month later, the return has 'still not arrived' so no exchange or credit.
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Response from clip-zip.com
Hello, We must wait for your return to arrive to process it, so it depends on the carrier you chose. Once your return arrives with us, it is generally processed within two to three days following receipt. Your return is now received and processed. Best regards, The Clip&Zip team.
M
Rating: 5 out of 5
Honestly, I find it a bit expensive but it really helps! (used for 15 days on a jacket)
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R
Rating: 5 out of 5
Everything is perfect!!!
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C
Rating: 5 out of 5
I am delighted!
I was able to easily repair 2 coats.
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I was able to easily repair 2 coats.
V
Rating: 5 out of 5
Very good value for money. Good order tracking!
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K
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Simple and effective. I’m in!
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J
Rating: 5 out of 5
Quite fast shipping, one week. The zip is perfectly suitable, good explanations. This saved me from changing a closure on a coat.
I am delighted. I recommend!
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I am delighted. I recommend!
T
Rating: 5 out of 5
The site easily allows you to know which zip corresponds to our needs.
Fast delivery.
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Fast delivery.
B
Rating: 5 out of 5
Good little card for choosing the slider which is then easy to install.
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L
Rating: 5 out of 5
Fast and compliant.
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E
Rating: 5 out of 5
The site is clear and I found other interesting products. Customer service that I contacted by phone is top-notch. I got the information I needed, confirmed by email, and my order was well received.
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J
Rating: 5 out of 5
Discovery of this site which allowed me not to change the zipper of my jacket, by only replacing the slider. I will return and recommend this serious site, without the slightest hesitation.
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V
Rating: 5 out of 5
I was skeptical but adventurous and ultimately very pleasantly surprised, it works perfectly. A significant time and money saver, excellent product, I recommend (in my case it was for a metal zipper of a motorcycle jacket).
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